EZ Texting vs Omnigo

RATING:

4.3

(143)

EZ Texting has 143 reviews and a rating of 4.29 / 5 stars vs Omnigo which has 85 reviews and a rating of 4.36 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (143)
4.4 (85)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
February 5, 2024
November 7, 2022
Pros/Cons
  • Pros

  • Great texting tool to keep communication and awareness of our church before the congregation.
  • It easily served it's purpose for what we wanted it to do. Customer service was great.
  • Cons

  • The only downside is when you go to search historic texts, you can't filter to find a specific text which is a bit annoying.
  • After numerous attempts to call the 800 number (no one will answer) and live chat (disconnected 4 times), I finally just asked to get a refund.
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  • Pros

  • Ease of use, quick support. It will do what high priced reporting programs do and fills our needs.
  • Cons

  • I'm a system network admin at my company and service about 10-12 other services and this support is around the worst that I've ever seen.
  • Dispatchers also struggle to get current info on a person if on a current trespass or in the system. We were told it should run this as soon as you enter someone in.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos