Blink has allowed us to bring together our workforce of 300+ people, who are all spread across the country, into one place where they can engage with not only each other but corporate messaging too. We've found the chat functionality is particularly useful and has cut down our email traffic significantly. It's a great way to get quick information out to the right people, at the right time. I also cannot speak highly enough of our account manager [SENSITIVE CONTENT HIDDEN] who was there with us every step of the way from original thoughts right through to the launch day. Her support enabled us to get the platform right for us before rolling out to staff, which has led to our workforce being highly engaged with the platform.

I'm looking forward to seeing the hub landing pages launched which aren't available quite yet but I've been told by our account manager that they are in the pipeline.

Overall I have found Blink to be a really good tool. It is the first thing I look at in the morning. I spend my first 15 minutes in the morning checking Blink for any new Policies, information on new Covid rules or just nice posts from our services celebrating a customer's birthday or a day out at the seaside for the individuals we support - working in shared services it is so nice to see the people we support out and about and enjoying their lives - something we would probably have seen in a quarterly newsletter prior to Blink.

Since Blink was introduced into our company it has changed the way we communicate. Prior to it's introduction we had no central communication hub. We have over 100 care homes, very many staff and customers all over the UK, so we are very remote from each other. Since Blink was introduced, we can now see posts from other services showing their activities and milestone celebrations. It connects central services to our homes and each home with each other making us feel part of the wider company rather than just a lone care home. This has been particularly important during the isolation of Covid in the past year and a half. We also have all of our policies and procedures in one place on the Blink Hub.

A bit like Facebook - once a post has gone down the feed it is sometimes hard to find again if you need to refer to it again, this is especially difficult if the post is important information - say new rules regarding Covid. Sometimes it is hard to find a particular Policy or Procedure in the Hub - but that might be more about how and where it is uploaded - I am not sure?

Moving from Slack to Blink was a huge downgrade.

It attempts to play in the space of Slack.

It does everything other chat apps do in a worse manner or is poorly implemented. I sent multiple bugs back to the company and none were interpreted correctly or I was told the issue I was facing in one platform was fixed in another platform.

Excellent - just an easy to use and intuitive platform!

Blink is very easy to use for instant conversations and messaging, also very easy to start an instant meeting, a simple forward slash and you are good to go. The product also makes it easy to set up group chats and this can be done on the fly in the middle of a meeting without too much effort. Also has some nice aesthetic features,e.g. throwing confetti! I also like the fact that the developers look for ongoing feedback to further enhance the product, as this product grows it will become even better and more established. Interesting enough people now talk about sending blinks and setting up blink meetings - the name is becoming synonymous with what it does and replacing the typical grammar.

For some reason, it is easier to use on the phone than the PC itself. Every time you hit the return button on the PC it sends that as a blink when actually it might be you starting a new paragraph. Other than this minor issue I don't have anything too negative to say!

Blink are amazing, the team are so helpful and have a real "can do" attitude when it comes to working with you to fix any business problems you may be having. This isn't problems with the app - this is trying to use Blink to fix internal business issues by developing the app further or expanding it's capabilities

Blink has really changed the way our business looks at communicating with our front line workers. We've had this for almost 3 years now and we haven't looked back since. It's so easy to onboard our new workers to the business, and the ability to share information instantly is amazing!

There's nothing at all that I like least about this software

It is very easy to communicate with colleagues and make groups

Notification in Window 10 are not very visible

[SENSITIVE CONTENT HIDDEN] is great! I think our company can do more, but Blink has done their part and is always offering the resources needed to be successful.

I love how easy it is to use! I can schedule my posts in the future and allow users to see all of the information they need in one place.

Although the software is easy to use, it can be hard to remember all it has to offer. I recently saw that you can view user profiles. Maybe if the name wasn't black and made it seem like you could click on it there would be more engagement. Also, if someone posts to the feed it would be cool to see what they have posted on the feed also in their profile! If would also be cool if we could filter by top posts, or most likes, or #'s.

Blink provides me with an excellent way of communicating with colleagues and getting company updates out to the wider business. I find it better than email as it has a more natural flow and much more efficient as you can create multiple relevant chats and groups for all your requirements. Notifications are great and it intergrates with all my other apps.

I'm looking forward to the getting an update to enable messages to be sent after being offline, this would enable Me to use offline and keep up to date with chats.

This allows us to effectively communicate to our colleagues within our offices, across the country. Which with real time updates and alerts this becomes incredibility easy.

Some of the post filtering options do require some setting up and testing, but once done it's easy to use.

It puts everything in one place and is very easy to use.

The Feed works great. It pulls everything you need into one space. The messaging side of Blink works very well. Instant messaging, teams, spaces - very easy to use.

Offline working would be nice, but these days everyone is online for the majority of their workday, so just a minor nice to have.

Blink lets us have everything in one place so that colleagues don't need to remember multiple passwords to access things such as their self service portal or timesheets.

Since working from home Blink has been invaluable to our team as it allows us to communicate throughout the work day as if we were in the office.

Sometimes news feed is hard to filter and important information can sometimes be missed

The chat is our most used feature by far.

With most colleagues working remotely, Blink is our most critical comms software. Not being able to see who is online/available, busy, or away on leave is very frustrating (and seems like an easy addition).

Generally a good, easy to use app that allows good interaction with colleagues as well as getting news and updates out quickly.

Blink is a good way of getting information out to colleagues across different areas of the business.

Would be nice to be able to post in different styles of font. Bold/italic etc. Sometimes users have issues opening attachments.

Team communication has improved, especially with the speed of getting things out there. Also noticed a morale boost at launch.

The product is really user friendly. Admin functions are straight forward and nothing is too many clicks away.

Occasionally when posting pics into the feed, they display as a link as opposed to the picture but with some fiddling i can usually solve this issue.

Has been invaluable during the crisis as a means of keeping up to date with colleagues concerns as well as communicating company policy and procedure in a rapidly changing environment

Ease of use - no training on basics required. Very intuitive

some of the search facilities could do with fine tuning

good, no real issues

flexibility and adaptability the fact that there are many tiers with varying access and input levels

have to load older messages, if you miss the link which is easy to do, could do with being in bold type

Our company experience has been positive, the product is easy to use and has started to provide us with some of the key results we have been looking for.

The ability to easily communicate with all members of the team right across the business.

Forms and form development could be improved.

Really good use it daily to communicate with a large team

Easy to use Quick feedback Fun Good platform

No out of office facility Hard to find previous comms

Excellent, very useful

Excellent way to communicate between employees on a one to one basis and also public posts for a whole group to see

If you add an image into a reply you can't also comment on the image in the same reply.

Changed the way I work, makes keeping up with colleagues so much easier. Great features to get a message out quick.

Never come across anything which is missing

We are optimistic about this product, far less buggy than our last in house comm tool. Hopefully they can get notifications improved and I think everything will be groovy at that point.

Blink has some neat features like email search via its platform through single sign ons. It has a hub that makes important work docs painless to find/use immediately. Chat is great and quick.

Notifications need to be improved. The team worries that messages fade into obscurity rather than being seen by appropriate parties.

Much more modern and intuitive than the other tools I use at work. I like how it doesn't confine, I'm able to integrate it with day to day work flows and interact fluidly with those both in and outside my organisation. Professional, modern, fun and effective.

I use the app so much I greedily want more integrations so I can use it across even more workflows.

I use it daily, especially to get to quick links on there.

I like that it keeps team members in the know and able to post awards and recognition for one another and people to see events / announcements.

I like all features so far, it's a nice platform.

Overall our experience with Blink is a positive. Lots of value.

Blink is awesome for: Internal communications & Employee communication

The only thing I can think of is that Forms are a bit of a struggle to pull off correctly.

Excellent experience so far and a great communication tool for the workforce.

It's easy to use and performs like other popular private social media sites.

There is nothing i don't like at the moment