Optimus Hive

RATING:

5.0

(3)
Overview

About Optimus Hive

Optimus Hive extracts specific data from the agent’s devices. This data provides your business with data and analytics information to identify automation opportunities, improve the employee experience and increase workers’ productivity. - Ensure while your employees are working in the office, remotely, or on a customer’s site, they are effectively performing their assigned tasks. - Recognize desktop-level inefficiencies and task automation opportunities by using task-mining tools. - Utilize task mining tools to enrich the employee’s experience by eliminating unnecessary steps (stop/automate), address unclear process decisions, help point out the number of systems/tools they regularly use, and potential training opportunities. - Maximize the potential of task mining by ...

Optimus Hive Pricing

- 30 day trial is available with basic features - The employee Monitoring module is $7 per agent being monitored per month - The Transformation Packaged version is $59 per agent being monitored per month https://optimushive.com/pricing/

Starting price: 

$7.00 per year

Free trial: 

Available

Free version: 

Not Available

Agent Summary Dashboard

Optimus Hive Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Optimus Hive

3 Reviews

Md Habibur

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Easy to Use

It was fun and very informative. I get tracking of my employee's working history which helps monitoring and improving work flow.

PROS

Easy to use and can generate a lot of information that can improve production quality.

CONS

Adding user is a bit confusing. But I managed after getting a very short and easy instruction.

Bryan

Telecommunications, 10,000+ employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

True Task Mining and Insights

PROS

The ability to configure custom rules/exceptions by department, location or job function is truly amazing. The insights that Optimus Hive provides on how our business process are really executed by the users has allowed us to realize a significant amount of cost savings by identifying opportunities for automation.

CONS

Because there are so many things you can custom configure, the initial setup can be time consuming. The Optimus Hive support team is available to help with this but it still takes a while to set up.

Viral

Telecommunications, 10,000+ employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Game changer!

PROS

Helps me to accurately do PI planning, find out where I need to do better resource planning, and gives me ideas on where and what I can automate!

CONS

Nothing that I can call out, the software itself is very useful.