CaseFox
About CaseFox
CaseFox Pricing
SOLO: Available for free of cost for up to 4 cases and 2 users PRO: $39 per user per month (billed monthly) and $35 per user per month (billed annually)
Starting price:
$35.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for CaseFox
1 - 5 of 96 Reviews
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Excellent billing software
overall casefox is very good and easy to use billing software.we can try it in free plan.
PROScasefox is easy to use and good billing software.we not need to install and setup casefox software on our system because its maintain on cloud so we and client and access casefox software on any platform.casefox can manage all client billing rates ,document, and phone calls.casefox integrate with some famous tools like google drive, dropbox , office 365 and paypal.
CONSsometimes its difficult to transfer billing entry from one case to another.casefox user interface design can be more beatiful.
Dustin
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Good Software for Solos
This keeps us much more organized, and being able to access it from pretty much any computer is great. I have not tried this with a phone. While customer support may be overseas, it has ALWAYS been prompt and gotten the issue resolved. They even upon request, at no charge, created an ability for me to get my time sheets auto-uploaded into a State appointed case log required to get paid, which saves us from manually typing entries.
PROSBefore using this software, we were manually typing billing entries and billing took two days on average. This software is not perfect and not for everyone, but we practice mostly family law and criminal defense and it has been excellent at the basics. I use the old format - I saw the new and instantly switched back, so I cannot write as to new features. I was given this product's name from another attorney - for the price point I think it is hard to beat. If you want an automator, etc. you may want to look elsewhere.
CONSThere seems to be some issues with Safari browser as to the timekeeper itself. I use mostly PCs, so this is rarely an issue, but it seemed to stop tracking if the computer would go to sleep (ex: while on a call).
Reason for choosing CaseFox
I tried the trial for free and decided it worked FAR better than our old system, which was really Quickbooks mixed with typed timesheets, etc. There are lots of other options of course, and some may work better for others or even me, but frankly I cannot think of a good reason to switch as we sit due to having such a good customer service response in the past. It is not perfect, but it works for us.
Victor
Law Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2023
Experience with Case Fox
More can be done. There is need to make the document management more robust. Secondly the reports available that can be generated is limiting. We need to be able to review upto 3 to 5 years of performance.
PROSTime and attendance is great. it is simple to enter time on any matter.
CONSDocument management does not work in comparison to other systems such as Worldox
Reason for choosing CaseFox
the consideration was more around our budget requirement. CaseFox was cheaper than the competing product
Reasons for switching to CaseFox
the other product was proving to be more costly due to the number of users we wanted to put on the system
Jill
Legal Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Awesome software for home businesses
I have been using Casefox for approximately 3 years now. I have had no major issues with the software that wasn't fixable by Casefox immediately. The price is more than reasonable for all the flexibility you get in this software. It tracks everything. I also love the capabilities of making the invoices my own and tracking my own file numbers plus entering all trust funds right into Casefox. It helps me with my daily run of my business in the legal field and I highly recommend this software to any small business. The best part is going on vacation and having the ability to login from any wifi free establishment with ease. Thank you Casefox for making my business run smoothly. Your Customer Support is awesome and very kind. They have always been able to help me and it's not because your software has malfunctioned; if I have a question on how to do something within Casefox and do not understand the help tutorial; you are there to assist. I appreciate that!
PROSThe functionality of the software and I can access it anywhere at any time with a wifi connection. I am also able to format the things that I need; file numbers, backdating, and especially being able to track with my calendar is great.
CONSI wish you could upload all of my emails and documents to casefox to keep all files together; I have to have a separate drive for that (Google Drive), it isn't making me leave the software but it would be helpful if your software could have downloadable capabilities of all file types; pdf especially. I would like to able to open the client's file and all the documentation that is associated with that client. I would also like the capability to streamline the Invoice fields to the names of what I know. For example Government #: we don't have a government number except for hst/gst and that has to be at the end of the invoice anyway. But I would love to change the field to Court Location.
Margaret
Legal Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Better than the rest, at a fraction of the cost!
Everything! Billing and Invoicing is a breeze. Software runs so many different types of reports and exports to Excel, love this! Oh, and they have two separate UI (user interfaces) - the classic and the modern. Their Modern interface is better than most of their competitors, too. I still love the classic though. I have done free trials (multiple times) of MyCase, Bill4Time, Practice Panther, Clio, you name it, but CaseFox is truly the best. You cannot get me to switch.
CONSAs with all the legal billing software out there, I wish CaseFox also had a full-charge accounting suite built in. Like a fully built in Quickbooks. While there is of course an integration for QB and Xero, I'd prefer one software/platform. Other than that, Keep up the great work :)
Vendor Response
Hi Margaret, Thank you for considering us in the lot of many others out there. Your 5 star review really helps us grow. We really value your feedback!
Replied June 2021