Sage Intacct is a provider of cloud-based accounting software. Sage Intacct’s applications are suitable for small and midsize companies and can provide real-time financial and operational insights as well as the ability to automate critical processes.

Sage Intacct delivers users an array of core accounting applications such as general ledger, accounts payable, accounts receivable, cash management and order management. It also includes built-in reporting and dashboards, time and expense management, project accounting, revenue management and multi-entity consolidations.

With an open API structure, Sage Intacct’s accounting system can integrate with other business applications like CRM, payroll or POS systems to allow users the choice over which applications they want to leverage in their business.



267 Reviews of Sage Intacct

Overall rating

4.14 / 5 stars

Filters:

Showing 1 - 20 of 267 reviews

January 2019

Amelie from Homes.com

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

5 of 5

January 2019

It makes work easier

Since we tried it the first time we saw an improvement in the way we work, obtaining good results in the financial reports that are generated by having more clear the daily entries that take place.

Pros

It is very flexible and simple in its functionality and its way of generating customizable reports creating a pleasant environment to work. In the same way it makes it necessary to use less cumbersome Excel calculation sheets and have a good interaction with clients.

Cons

There is nothing that I do not like, it fits very well in the company but its support should improve, sometimes it takes time to respond.

December 2018

Connie from PETERSON'S LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

3 of 5

Functionality

4 of 5

December 2018

Intacct Review

Sage Intacct is a good software, it's not too hard to set up and get running. It's functional and a fair deal for the price.

Pros

It has a lot of functionality for a mid-sized business - and a lot of helpful instructions.

Cons

The report writing isn't very intuitive. Also lots of extra added charges for extra functionality.

Response from Sage Intacct of Sage Intacct

Replied December 2018

Hello Connie, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you're taking advantage of the robust functionality of Sage Intacct. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Good cloud-based software

Pros

For a basic cloud-based accounting package, it worked well. Reports were easy to find.

Cons

It could be some settings on our end, but we had multiple entities consolidating into one, and sometimes
financial statement reports (balance sheet, P&L) didn't quite run as expected.

Response from Sage Intacct of Sage Intacct

Replied December 2018

Hello, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that reports are easy to find in Sage Intacct. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

November 2018

Subathra from Yaazh Xenomics

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Best colud ERP software

Pros

Easy to use user interface. easy to customize. competitive pricing. Customized reporting options. easy to automate Recurring billing.

Cons

Good application for growing companies. For the small business, it is costly and not require many of the options.

November 2018

Shalu from Conestoga College

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Minimize errors while preparing financial reports.

Pros

It's really easy to enter data in the Sage Intacct with minimum time. It minimizes the errors while entering data.

Cons

It is very difficult to rectify the error as this software makes difficult to go back and change the numbers.

November 2018

Amanda from Halstatt

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Best Saas Accounting solution

Sage Intacct is a great company to work with. Their software solution is great and easy to use. If your looking to change from an outdated solution, this should make the transition easier.

Pros

The software is great. It is super easy to use and almost impossible to break. It can be used for more than your monthly accounting. We use it to track our valuation process. It is easy to track everything in the software and perform your monthly accounting tasks. You can track t&e, ap, ar, fixed assets, and do your cash management in this solution. There are many other features that make it a best in class solution

Cons

The software itself is great. There are certain things we would like to be able to track in the software, like irr, but we also don't expect one software to do anything. There may sometimes be a lag in support getting back to you when you have issues, but nothing that is too extreme

Response from Sage Intacct of Sage Intacct

Replied November 2018

Hello Amanda, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you find Sage Intacct easy to use when you are tracking t&e, ap, ar, fixed assets, and cash management. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

November 2018

Matt from OTC Markets Group

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Finance Loves it

Pros

This cloud product allowed us to retire an old legacy on-prem system.

Cons

Customizability isn't quite there but there is a 3rd party marketplace

Response from Sage Intacct of Sage Intacct

Replied November 2018

Hello Matt, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you were able to retire the old legacy on-premise system, Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Cool data organization and collection tool

Pros

There are many positive for Sage Intacct such as the ease to log in and the ease to navigate through the software. Other positives about Sage Intacct are the speed of the software making it efficient. As well as how structured the software Sage Intacct is.

Cons

How the software handles its company charge card and paying off card charges seem unnecessarily complicated. The modules which were added on are not the best and the fact that Sage Intacct added it on as it is easy to find out it that the modules weren’t there originally. Finally customization is quite difficult.

Response from Sage Intacct of Sage Intacct

Replied November 2018

Hello, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you are able to easily log in and navigate Sage Intacct, Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

November 2018

Robert Turner from Turner Accounting & Technology Group

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Implementation gone south

Pros

I was connected to come in and get implementation back on track,.

Excellent accounting package for working for a global company.

Excellent revenue recognition module

Cons

Tough to find training on this software package, however with guides its is possible to self study.

November 2018

Joseph from East Fork Fire Protection District

Company Size: 51-200 employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

4 of 5

November 2018

2 Plus Years Use of Intacct

At first I was not the happiest but the more I use it I have not wanted to change. I like the improvements they continue to make. I am glad I chose this software.

Pros

I love the ability to attach documents to each transaction.
I like the ability to customize the software.
They are upgrading their report writer. I have not used it yet but it is supposed to be very easy to use.

Cons

I have not spent a lot of time with the reports.
Creating custom reports is a process.
On some screens I wish it showed totals at the bottom but I have to export and then total up the amount. That is from a certain view. If I created a report it would have the totals.

November 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Recent Migration away Quickbooks

Pros

Flexibility and the ability to handle enterprise amount of PO's. We migrated away from Quickbooks and Intacct can handle our higher volume of invoices each week. We currently run about 300-500 invoices each week and Quickbooks was unable to keep up with our demand. Since switching over to Intacct, our process has gotten much smoother.

Cons

There is not a direct intagration wiht Salesforce.

Response from Sage Intacct of Sage Intacct

Replied November 2018

Hello, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that Sage Intacct has been able to meet your weekly invoice requirements, Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

October 2018

Nicolle from Skils'kin

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

October 2018

Overall

Pros

Fairly easy to maneuver around the software.

Cons

Platforms services is not the easiest platform to build reports out of. It's not very intuitive.
Customer service can take a while to get things resolved.

Response from Sage Intacct of Sage Intacct

Replied October 2018

Hello Nicolle, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you find Sage Intacct easy to use. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

October 2018

Mike from Pursue Health, LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Intacct

Pros

Frequent feature updates to improve product effectiveness.

Cons

Having multiple locations, it can be very time consuming to do certain tasks. For example, cutting checks, we have to go into each individual location to select the checks.

Response from Sage Intacct of Sage Intacct

Replied November 2018

Hello Mike, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you enjoy the frequent updates and product improvements, Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

October 2018

Colin from Marketo

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Billing

It was intuitive.

Pros

I can create manual invoices with ease. That's pretty cool.

Cons

I can't create credits that only apply to sales tax.

Response from Sage Intacct of Sage Intacct

Replied November 2018

Hello Colin, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you can easily create manual invoices, Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

October 2018

Michael from InMoment

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

1 of 5

Functionality

2 of 5

October 2018

Its an average accounting system

My overall experience with Intacct is overall positive. Intacct does save me significant time and effort in my everyday tasks compared with our older software. i do feel it could be improved upon further to make it a better product.

Pros

I like the fact that it is browser based through the cloud which makes access quick and easy. The modules that I use the most work very well such as Accounts Payable and Time and Expense. The General Ledger reporting function is very helpful and easy to use as well.

Cons

There are a few modules such as Prepaids, Fixed assets and Purchasing that we had purchased after the initial implementation of intacct that did not work very well initially. There were many work arounds and technical problems that created alot of unneeded headaches and work. Fortunately this has been fixed now for the most part and works well.

Another issue I have is the support community that I put support tickets in when I need some help. They don't seem to know the product very well and often the solutions and advice I receive is partially right or wrong altogether. There have been instances where I have just figured it the problem myself through reading articles or experimenting with settings etc.

Response from Sage Intacct of Sage Intacct

Replied November 2018

Hello Michael, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that the AP and T&E modules are working well for you. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

October 2018

Amanda from Procore Technologies, Inc.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Have used different Sage products in different roles/companies

The company I work for is phasing out its use of Sage Intacct. Moved to Zuora.

Pros

Intacct was often a simple & complete accounting platform to perform my vital job functions.

Cons

Was not crazy about the reporting. Some of the UI screens were non-intuitive

Response from Sage Intacct of Sage Intacct

Replied November 2018

Hello Amanda, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that youuse Sage Intacct to perform your job functions. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

October 2018

Eric from Prime Life Insurance Ltd

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Sage Intacct Personal obervation

On our case, we focus on developing core business side then integrate with Intacct via web-service, and this have been successfully, because all side of reporting, financials, UPR, etc, is managed by Sage Intacct.

Pros

1. Sage Intacct allows access anytime and anywhere (home, office, coffee shop)
2. Sage Intacct has login are very secured with different levels.
3. Sage Intacct provide financial information on detailed level by using dimensions which allows decision makers to relay on realistic information.
4. Sage Intacct is easy to use, it doesn't requires advances financial training.

Cons

1. Extracting volume data in most of time is an issue, especially Journals.

Response from Sage Intacct of Sage Intacct

Replied November 2018

Hello Eric, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you are having a positive experience using Sage Intacct. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

October 2018

John from ThreatMetrix

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Decent ERP software for medium, medium-large companies

Hard to get used to in the beginning (I transitioned from QuickBooks), but as you get more and more used Intacct can be very resourceful and more powerful than other, more conventional ERP systems.

Pros

All the features, and integration capacity with other software.

Cons

Can be clunky and not user-friendly in not a seasoned user. Some add-on features (like FA modules) have a lot to desire in order to be useful.

Response from Sage Intacct of Sage Intacct

Replied November 2018

Hello John, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you are having a positive experience using Sage Intacct. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

October 2018

Ardi from Samsara

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

More Easy than I expected

Pros

This software helps me and I really love the reporting tools in this app. This interactive and easy to use.

Cons

Nope. I don't have any experience with the problems when I try this software. Overall this app is recommended to use

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

"Much easier to use then I anticipated, wish we would have switched sooner"

Pros

You can use this system without having to use a separate reporting tool if necessary.
Dimension tagging in the system gives visibility into areas you might not have thought of.

Cons

None, I've never had the opportunity to have a bad thing to say about the system

Response from Sage Intacct of Sage Intacct

Replied November 2018

Hello, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that Sage Intacct has provided increased visibility and that you're taking advantage of the reporting. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct