We've used them for over nine years and have been very pleased!

We have used TicketPeak as our ticketing vendor for over nine years. As we've grown, they have grown with us. When we have a new need, they either show us how to use their system in a new way, or will accommodate their system to meet our needs. The product is very functional and their support is exceptional! Highly recommend them!

Any cons I might have had were either something I didn't know how to do, or were addressed with their tech department and fixed to accommodate my needs.

Excellent!

[SENSITIVE CONTENT HIDDEN] is great! Customer service is always available when I need to launch a show.

We are limited with some covid necessities, but if it weren't for that, it's very user friendly.

Though perhaps not the most feature-rich option, TicketPeak is so easy to use that our all-volunteer box office staff can learn to use it in no time. And the rates are low so we don't have to worry so much about the bottom line.

There are enough options and enough reports to handle our basic operations, but a large organization may need something more robust.

It’s been fantastic. All of the team members we’ve had the pleasure of contacting have handled any issues quickly and to complete satisfaction.

Easy to use once things are setup. It’s a learning process and once it’s accomplished it’s very simple to keep going. Completed events automatically disappear from public view.

It’s sometimes difficult to remember how to do infrequent tasks such as issuing a refund.

They are an excellent company who is easy to work with. Highly recommend!

Customer service is SO RESPONSIVE. They listen, hear our needs, and then update the software so efficiently to meet their customer's needs.

As they were initially built as a ticketing/event management system, they are working to evolve their class registration/management tools.