---
title: "Cvent Event Management Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Cvent Event Management. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Cvent Event Management is a good fit for you!"
source_url: "https://www.softwareadvice.com/ca/event-management/cvent-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Cvent Event Management Reviews

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# Cvent Event Management User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 1,099

### Secondary ratings

- Ease of use: 4.2/5
- Customer support: 4.5/5
- Value for money: 4.2/5
- Functionality: 4.3/5

### Rating distribution

- 5 stars: 650 reviews (59%)
- 4 stars: 371 reviews (34%)
- 3 stars: 52 reviews (5%)
- 2 stars: 13 reviews (1%)
- 1 star: 13 reviews (1%)

### Most mentioned pros

- One of the biggest benefits is that it keeps all of our events and event data organized in one central location, making it easy to manage registrations, communications, reporting, and event details efficiently.
- The reporting tools are robust and provide real-time insights, which helps with tracking registrations and making data-driven decisions.
- The access to my workflow in one place has been a big help to managing my day to day organization of my different events.

### Most mentioned cons

- The only con I would say is that with all of Cvent's awesome changes, there can sometimes be bugs that have us run into issues when publishing our sites when too many things are operating.
- We recently purchased the MRF and Budgeting tool and in addition we had to purchase support hours in addition and it got costly.
- I know there are a lot of variables which includes rushes or wifi connections, however that is my one complaint

## Cvent Event Management customer reviews

Showing reviews 1-25 of 1,099 (page 1).

### Cvent Event Mangement - Your One Stop Shop!

- Overall rating: 5/5
- Reviewer: Caroline T.
- Verified reviewer: Yes
- Industry: Program Development
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I find the Cvent Event Management experience pretty seamless and am currently trying to get all of my clients into Cvent for all aspects of their event to make their experience easier, and selfishly mine :)

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

I love how everything is all connected all the way from the speaker experience to the attendee registration so that way when you get to building the website and mobile app everything is done for you! So easy to use and once those items are built out in the backend you have more time to customize your websites and mobile apps for a great user experience.

#### Cons

The only con I would say is that with all of Cvent's awesome changes, there can sometimes be bugs that have us run into issues when publishing our sites when too many things are operating.

---

### The Event Managers Best Friend

- Overall rating: 5/5
- Reviewer: Karen C.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Cvent Registration has been amazing. Because I am a true Cvent fan, I love every once of detail that is available to third party event planners, like me who have a wide range of clients with very different budgets and audience size. The Cvent Registration platform allows complete flexibility that my clients love!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like being able to customize the look and feel of the registration process. Using the Access Portal is great for clients to see what is happening with their marketing efforts based on registrations in real time. I also like that the registration product is easy to use and if I have any questions, my support team and the community is just an email, chat, or phone call away. I use the Cvent Payments so that clients do not have to sign up for merchant services on their own, if they dont want to. Finally, Cvent Registration has saved my team and I so much time that it is truly giving us much more value than we ever imagined. My clients now request that we manage their events with Cvent!

#### Cons

There are still some features that are not available or still in beta testing. For my clients who live and die by finanacial reports, I have had to customize reports or send follow up documentation to show how the money on the dashboard matches or does not match what has been deposited into the account. I am excited for the new financial report option that should go live soon.

#### Reasons for switching to Cvent Event Management

My clients host private events and market only to their personal databases. Having to mark their event private on Eventbrite and still be shown next to their competition did not sit well with me. Eventbrite is great for people or businesses who are marketing to the general public. The type of curated events that we provide fits the Cvent system much better.

---

### Great for Event Registration and In-Person Check In

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Cvent is doing everything it can to keep up with the digital demands of its consumers, the technology industry, and the event industry.

#### Cons

Cvent still has its limitations. For instance, some of its functionalities are still a bit clunky from a user perspective.

#### Reasons for choosing Cvent Event Management

We felt that it was more value for our budget.

---

### review Cvent Attendee Hub

- Overall rating: 4/5
- Reviewer: alessandro n.
- Verified reviewer: Yes
- Industry: Commercial Real Estate
- Company size: Self-Employed
- Product usage: Used monthly for free trial
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

possibility to manage private events through my clients bypassing other cloud-platform (ex zoom) without registration

#### Cons

difficult to use, not intuitive and many people does not know this product, expecially in my country

#### Reasons for switching to Cvent Event Management

i wanted to try another app,because some clients didn't want to use zoom

---

### Happy with Cvent Registration

- Overall rating: 5/5
- Reviewer: Robin G.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall I am very happy with Cvent Registration and look forward to updates/improvements on the reports and website design.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I really like the ability to test reg. before going live and make tweaks/updates as needed throughout the reg. process. I also LOVE the Event in a box for onsite badge printing, it was a game changer for us in 2025!

#### Cons

the reports are not the most user friendly, not always sure which report to run based on some of the vague titles.

#### Reasons for choosing Cvent Event Management

best price for what is provided, used previously and renewed contract based on history with Cvent.

---

### Higher price for a great product

- Overall rating: 4/5
- Reviewer: Rhea B.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

This is actually one of the easiest parts of the meeting I produce. After using it for 5 conferences, I feel confident in OnArrival getting the job done.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

OnArrival is a great tool for tracking attendee check-in and badge printing. It offers tons of reports and the individual session scanning works well onsite and provides accurate counts to track event no-shows. The kiosk system is very intuitive in self check in and manual “face to face” modes. Looking at peak live registration numbers over 4 iPads, registration staff were able to easily check in close to 200 attendees in under an hour. Cvent also offers lots of staffing support in the lead up and onsite to ensure a smooth rollout and use.

#### Cons

This software is quite pricey so allocate a healthy budget if you are using this system. Because badges are an essential part of our meeting security, I feel it is worth it.

#### Reasons for choosing Cvent Event Management

We also use the Cvent App so we bundled for a discount.

---

### From 0 to 60 in No Time

- Overall rating: 5/5
- Reviewer: Cassie P.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: November 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We have been so impressed with Cvent Attendee Hub so far, and we're looking forward to enhancing our events into the new year.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Cvent Attendee Hub allowed our organization to take full control of our in-person, hybrid, and virtual events while offering our attendes an elevated and intuitive experience. From the mobile app to the desktop website for virtual events, we have transformed how we offer events to our advisors in a short amount of time.

#### Cons

There was a steep learning curve when using Attendee Hub, and because it is so customizable, the options for personal branding and editing were intimidating at first. That being said, the support resources available and even the AI bot Valerie have made navigating the platform much easier.

#### Reasons for switching to Cvent Event Management

We had outgrown EventCreate and needed a platform that would allow us to take over our virtual and hybrid events in-house rather than relying on a 3rd party.

---

### A Powerful All-in-One Tool for Seamless Event Management

- Overall rating: 5/5
- Reviewer: Marjorie K.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Cvent Event Management has been very positive. The platform brings together everything needed to plan and run events, registration, communications, check-in, and reporting into one system, which saved a lot of time and improved the attendee experience. There is a learning curve at the start, but once set up, it’s a powerful tool that makes our events run more smoothly and gives us great data for measuring success.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I liked most about Cvent Event Management is that it brings everything into one central system. From registration and communications to onsite check-in and reporting. It saved time, made the attendee experience smoother, and gave us clear insights into event performance.

#### Cons

What I liked least about Cvent Event Management was the steep learning curve at the beginning. While it’s very powerful once you know your way around, the setup and customisation took longer than expected.

#### Reasons for choosing Cvent Event Management

We chose Cvent over other platforms like EventsAir, Zoho Backstage, and Humanitix because it offered the most comprehensive set of tools in one place. While those platforms are strong in their niches, Cvent provided the scalability, reporting, integrations, and professional attendee experience we needed for larger, more complex events.

#### Reasons for switching to Cvent Event Management

Price and ease of functionality. All-In-One platform instead of using multiple platforms.

---

### Backwards but FINALLY using the whole suite!

- Overall rating: 5/5
- Reviewer: Amanda K.
- Verified reviewer: Yes
- Industry: Public Policy
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We've been using Cvent for years, primarily for Attendee Hub. Recently we added OnArrival and that really expanded our functionality. This year is the first time we've been able to add Cvent Registration (I know, I know... we're doing things backwards!) and now that we're using the whole Cvent suite it feels like we're cooking with gas!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Cvent registration is a one-stop shop for everything you need to collect for events. It saves me time by having everything at my fingertips.

#### Cons

I would love some more functionality in the web designer. There are some spots that have limitations on the webpage customization.

#### Reasons for switching to Cvent Event Management

Cost, functionality and modernization in Cvent are all superior

---

### I love Cvent Event Management!

- Overall rating: 5/5
- Reviewer: Debra H.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I believe my association has been working in Cvent since 2013. I can remember day one like it was yesterday. I couldn't wait until I was able to work fluidly in Cvent. I am certified in Cvent Classic and am very excited about being signed up to get certified in Flex today!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love that we are able to customize meeting builds. I also love that if there is something you want to learn how to do or if you need to troubleshoot customer support is available.

#### Cons

I wish the cvent library worked the same way it did in the classic version. I keep hearing it's being worked on and would love if it's moved up on the list. :-)

#### Reasons for switching to Cvent Event Management

It was not flexible and didn't allow for easy customizing.

---

### The Heavy Lifter That Makes Complex Events Look Easy

- Overall rating: 5/5
- Reviewer: Maxwell P.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Cvent is the gold standard for a reason. It transformed how we handle our major conferences. It gives me the confidence that nothing will slip through the cracks. Once you get past the initial training phase, it becomes an indispensable tool. It handles the chaos of event planning with structure and reliability that I have not found in other platforms. For anyone running large scale events, this is the engine you want running the show.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Cvent is a beast in the best way possible. I love the sheer depth of the platform. The registration features are incredibly customizable, allowing us to handle complicated attendee tracks without breaking a sweat. The OnArrival tool for check in is smooth and makes the first impression on attendees very professional. I also rely heavily on the reporting tools which give me granular data on everything from ticket sales to session attendance. It puts everything I need in one central hub so I do not have to juggle multiple spreadsheets.

#### Cons

Because it does so much, the learning curve is steep. It took me a while to really feel comfortable navigating the backend without second guessing myself. The interface in some areas feels a bit clunky and could use a modern refresh to match newer competitors. It is also a significant investment, so it might be overkill for smaller organizations just running simple meetups. Customer support is generally good but getting to the right person can sometimes take longer than I would prefer.

---

### Comprehensive Event Management System with Room for More Flexibility

- Overall rating: 4/5
- Reviewer: Sarah J.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Cvent Event Management has been very strong. After using it for nearly 10 years, I trust the system to support high-volume registration, complex agendas, and detailed communication plans. It’s a dependable solution that keeps improving, and despite a few areas where usability and customization could be more flexible, it remains one of the most comprehensive event management platforms on the market. It’s a system I can confidently use to plan and execute professional, high-impact events.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Cvent’s Event Management platform is incredibly robust and reliable, especially for large or multi-day events. I love how much control it gives planners—from building registration paths to managing sessions, speakers, and communications all in one place. The reporting tools are another major advantage; being able to pull detailed data quickly helps with decision-making and post-event analysis. Once everything is set up, the system runs smoothly, and the automation tools save a significant amount of time.

#### Cons

Because the platform is so powerful, there’s a learning curve, and some workflows feel more complicated than they need to be. Certain areas aren’t as intuitive as I’d expect, especially for new team members. I also wish there was greater flexibility in customizing the look and feel of registration pages and emails without relying on HTML or workarounds. Streamlining and modernizing some of the design tools would make a big impact.

---

### Overall Happy Cvent Reg Customer

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall Cvent Registration experience has always been very good, fast paced and exceptionally well. The team is always willing to jump in and help if an issue occurred.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

When using Cvent Registration is it super easy to use. The reporting is very detailed with all the information I need. The interface is very nice to look at as well.

#### Cons

Some times the process of setting the registration can become a bit lengthy at times depending on what type of registration you are doing.

---

### Cvent Registration Review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Functionality: 5/5

#### Pros

I have been using for more than 2 years now, the best thing about Cvent is it's ability of adapting to our complex needs and still ensuring a smoothing user reg experience.

#### Cons

Cost per registration is subjective but can be a downside for many with limited budget. It feels expensive compared to other solutions.

---

### What I Know about Cvent Event Management

- Overall rating: 5/5
- Reviewer: David M.
- Verified reviewer: Yes
- Industry: Media Production
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

Cvent Event Management enhances smooth event registration and execution through customizable registration forms and live reporting capabilities.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

There is nothing challenging than carrying out event planning and execution manually. That is why on my part I use Cvent Event Management to automate the entire process of event management from registration, venue selection to execution.

#### Cons

I am able to achieve my event management desires with the help of Cvent Event Management which pose no issue.

---

### Corporate Meeting and Event Manager

- Overall rating: 5/5
- Reviewer: Sonya E.
- Verified reviewer: Yes
- Industry: Pharmaceuticals
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It helps to keep me organized and on task with getting my programs to completion. I'm able to have a better understanding of the needs that need to be met in order to be successful.

#### Cons

As with most Cvent products, the cost is a factor when you are looking to participate in any of their offerings.

---

### great cvet event management

- Overall rating: 5/5
- Reviewer: alison b.
- Verified reviewer: Yes
- Industry: Government Relations
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Cvent Event Management is fantastic. I always have great experiences as the employees make it a great time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The thing I liked most about Cvent Event Managaement is their great customer service - they are always helpful.

#### Cons

There is not one thing I like least about Cvent Event Management - it all is great. I love my experience every single time I come.

---

### Cvent Novice but ready to be a Pro

- Overall rating: 5/5
- Reviewer: Lauretta B.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 10000+ employees
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It makes the enter process of creating a site, collecting your registrations, and executing the actual event much more seamless.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's turn key. It makes the process very seamless once you are well versed in the platform. I am still a novice to what Cvent can do to ease the process. Grateful for the opportunity to attend Cvent Connect and learn so much more.

#### Cons

No Cons yet, but I will say the widgets for every action is daunting. I sat in the training for building a better website yesterday, and was able to visualize the new enhancements and how they will improve the over all experience.

---

### Very Satisfied Client

- Overall rating: 5/5
- Reviewer: Gina R.
- Verified reviewer: Yes
- Industry: Computer & Network Security
- Company size: 10000+ employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Fabulous, plus if I ever need it, your friendly and very helpful staff is only a phone call away for me.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Most everything. I like how easy it is to register someone on my own. I like having the option of sending them a notification or not to. I like that I am able to manually register someone even when registration is full. I also like that I am able to cancel someone's registration. I last used this option to unregister a group of people who were all from the same company. This comes in handy, too, when competitors register.

#### Cons

From 'Attendee List' under 'Actions", I am unable to export a list of registrants. (It only allows me to import a list)

---

### Almost there

- Overall rating: 4/5
- Reviewer: Meredith A.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The access to my workflow in one place has been a big help to managing my day to day organization of my different events.

#### Cons

Functions are almost user intuitive but then not quite. The website builder is great but then I find it can't do quite what I need.

---

### Attendee Hub Review

- Overall rating: 4/5
- Reviewer: Kelli M.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 201-500 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, it's been a great tool for us. While I'd love to see some improvements to some appearance issues, I think it's getting better every day. With the addition of the Cvent AI, this is going to be a must-have tool for any of our events.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Attendee Hub is a great resource for our registrants. We used the old mobile app, and this is a huge improvement. AttendeeHub simplifies session selection, and it also gives us tools to inform our guests of important information.

#### Cons

It's mostly session selection UI. I would like AttendeeHub on the computer to look the same as the mobile app. I would also like to be able to customize the look of the page more, mostly being able to make grouping of sessions more obvious like in the session widget in registration. Finally, our guests do get very confused by not having a completed button showing that they're done with session selection.

---

### Great Experience

- Overall rating: 5/5
- Reviewer: Francis B.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great experience with Cvent registration! We haven't had an issues with it and it's great for our clients to set up too.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

Its pretty easy to set up as well as the process is great for our clients! They love the ease of registering and then processing their payment too!

#### Cons

Customer support for setting up your registration is not as good and I wish they would help walk you through what exactly it should look like, but I believe it's an extra paid service.

---

### Attendee Hub is a must for events

- Overall rating: 4/5
- Reviewer: Gemma S.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 5001-10000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It is a great tool and helps make stand out event apps that are fully customisable to the requirements for your event. It is simple to use and build an event app and can be fully branded to your company / sponsor.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like the ability to customise the app to exactly what you need for each event. It can contain all your speakers, sponsors and agenda info as well as key information the delegates will need for the event. Customer support is absolutely fantastic and I often reach out to them and get a same day response for how to build what I am trying to do if I am unsure.

#### Cons

There are some restrictions with certain image sizes needed which frustratingly you are unable to resize within the app

---

### CVent Overall Review

- Overall rating: 5/5
- Reviewer: Pamela L.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I like the software and sometime user friendly. Sometime with the saved modification it take some time updating on the website.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is simple to set up and it is easier if the event or session is in optional selection to do easy modification.

#### Cons

It can sometime be difficult to modify and update. I sometime get confused between certain set up like the session and agenda.

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### Pretty good - I have suggestions!

- Overall rating: 4/5
- Reviewer: Kerri H.
- Verified reviewer: Yes
- Industry: Pharmaceuticals
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We enjoy the usage and data collection aspect, but the aesthetics can be challenging. Knowing how best to implement fonts, colors, where info lives, which buttons to press and where and in how many places. It can all be overwhelming and difficult to learn. Aesthetically, it's easy to make your reg site look unappetizing simply by not knowing how to use the tools provided.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like that everything can live in one place. You can collect a lot of info and it's fairly simple for an attendee to use on the front end.

#### Cons

From a UX creator perspective, it can be clunky and difficult to navigate. There is a lot of information that lives in multiple places. I would love an "apply all" button for frequently repeated info, such as event name, date, contact info, location, etc.

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Cvent Event Management Reviews, Pros and Cons - 2026 Software Advice