ePly
About ePly
ePly Pricing
Pay as you go: $4.00 per registrant + credit card processing if applicable A fixed price: Based on registration volume, transaction amounts or special requirements
Starting price:
$4.00
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for ePly
1 - 5 of 48 Reviews
Anonymous
2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Great affordable product with responsive support
Easy to use, friendly and fast support, excellent value
CONSNo audit log, hard to integrate travel data
Judy
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2016
Have used this system for 4 events over 3 years. Their customer service is absolutely above any.
Pro's: Customer Service, Customer Service, Customer Service able to sort the information on screen in many ways able to easily download to excel or 2 other formats they will help you to customize all of your reports and have lots of ready made reports they get back to you every single time and help you completely solve the problem they are very encouraging to "old" people that need more help...like me.. The cost is really low Our members, do NOT have any issues when registering Pictures easily added I shared that the worst thing that I have to do is to make Name badges....and then they did it for us.....on their site they do all the work for you. they look over what you have done and let you know if there are any changes that need to be made and will help explain how to do it...or honestly they fix most of it for you. I was able to engage a sponsor by them helping me with a discount box...which was very helpful. Josh is amazing to work with...has a lot of patience when explaining "stuff", and has a really great sense of humour...and we all need that when working with anything new... they have a great blog that they invite their customers to help out with. Having them build your system works awesome...it is always perfect and everything is so easy....and so worth the small cost. I'm not sure what else to say right now...but I hope that they are in business forever...or at least until I retire... Cons.... If you type to fast when entering the amount of a payment..you get ahead of the computer because you have to hit enter because of an explanation box.... Other than that, I would totally recommend anyone use this system. It works really well, their customer service is very helpful and very responsive and the cost is not expensive and it is a CANADIAN COMPANY.
Keryn
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed October 2019
Love the ease for my customers, needs better functionality
It is very easy for my clients and customers to use, other than the invoices my clients LOVE this system. For the most part the event registration is easy to set up and use.
CONSThey do NOT create individual invoice numbers that can run through out all my events. Eply does not create invoices that I can download to a file for our accounts process - My clients and customers require invoices that are attached and not included the message of the email. Every time I want certain features in my registration forms I have to ask support to do it. I have the same features in almost all of my registration forms. Thank I can not modify everything that I need to to get the forms and reports that I need and was able to get on my prior product.
Reason for choosing ePly
My manager choose it from the other options.
Reasons for switching to ePly
Thought it would be easier for my customers and clients to use.
Amy
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Outstanding Customer Service
ePly has provided an invaluable tool for us to grow our events. HIGHLY RECOMMEND!
PROSCustomer Service - We have an extremely complex registration process for our conference. ePly customer service has exceeded our expectations. They basically held our hands to setup every detail. They also taught us a they helped so we could set up simpler event registrations on our own.
CONSNothing - everything has either worked really well from get go or customer service has immediately fixed any issues we've had.
Bryan
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
90% of what I want.
Excellent support, customizable validators and reports. Filling in space now to get to 100 characters.
CONSSome of the sent emails notifications show up in green, others red. Green would be much easier, as the red always looks like an error. Most importantly though, is that I am dying for a feature to embed the sales fields on our own website. Tito does this, but does not have any of the other features that eply currently has that we like so much (such as schedulable emails). Finally, it would be very helpful to be able to schedule emails relative to the event date and time, instead of calculating those times out ourselves. Thank you!