Event Essentials vs Tripleseat

RATING:

4.9

(69)

Event Essentials has 69 reviews and a rating of 4.9 / 5 stars vs Tripleseat which has 495 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (69)
4.7 (495)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
August 28, 2023
December 15, 2023
Pros/Cons
  • Pros

  • Customization that is offered for us and the ability to track our numbers.
  • I really appreciate the ability to customize the tool's user interface and features to meet our business needs.
  • Cons

  • I suspect the EE team will work this out at some point.
  • No custom-field reports, must be requested through customer service. Time for auto sign out really short.
Read all user reviews
  • Pros

  • WE love using and integrating Tripleseat to our events here at Cheekwood. Tripleseat is easy to use and the support is right on the money.
  • The best part about Tripleseat is the ease of use.
  • Cons

  • The chef BEO includes the bar information which is unnecessary and can be confusing. According to everyone I've spoke with this is unavoidable and there is nothing they can do about it.
  • The annoying, time wasting and the unnecessary notifications. I have nightmares about those dreadful notifications.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos