All Townscript Reviews
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Anonymous
1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Single Platform all typo of Online events
Easy to use Ticketing system for a paid event Attendee management system Pricing
CONSNeed more features Payments methods for all countries
Jai
Entertainment, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Trust me you'll use it and you'll love it - DIYness of the Portal
The best ever we have worked with - Townscript team and the ticketing portal! We have 12 events pan india all round the year and they manage seriously from needle to ship for us. HAIL TOWNSCRIPT !! :)
PROS* DIY (Do It Yourself) Thing! * Real 24x7 Dedicated Customer Support - Believe me always ready to help * Simplicity & Diversification of the portal * Efficient & Effective - both team & systems * Team has a solution for any kind of challenge * Timely and undelayed payouts * Marketing & Support Team
CONS* Organisers shall also have a control for sending promotional e-mailers and SMS's to the whole of the email database. Townscript can limit the frequency to be used for the same option to curb overusage of the same. Marketing team shall set a monthly calendar. * Payouts and Accounts - Gets disturbed in a way because whenever i ask for payouts, there's a lumpsum deduction from my existing events which pools up to the asked amount and in turn the balances for the events gets disturbed. Team, we seriously need to have a way out for this one and I'm sure team will have a way out. * Event creatives gets cropped badly.
Vishal
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed September 2018
You Product is user friendly undoubtedly but you Customer support is Zero
Customer Support is Worst there is a delay and theres no helpline number neither. Not really Supportive expected much but not worth it. Eilier i use to use Meraevents but this time I used Townscript now I m repenting. You should at least have support email id. Which is not there.
PROSUI Part and Registration process is easy from the Customer Point of view. Payment gateways are good responsive.
CONSOrganisers view not so user-friendly. But there should be some help support options. Payment Status after the Event needs to be notified.
Abid
Philanthropy, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2018
decent software
last year we had joined you'll exclusively and in our event graphic event from delhi's graphic was uploaded. we got it to notice but we were expecting compensation but no compensation was done, in the sense pushing event more aggressively, as for us it was our 1st event STILL we continued to be loyal and tied up with youll. this is the 3rd event and being a Foundation we expected a good support.
PROSdatabase, when you talk about Marathon Events and reasonably an easy kinda software to operate and upload events.
CONSneed more responsible managers for answering issues. reason mentioned in the General Comments. really need to look into this.
Ishan
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Lets You Focus On Your Event
I have been using townscript for 3 years now as our ticketing partners. We have been very happy with the overall experience.
PROS- Very Easy to set up - Handy mobile application - Periodic settlements and emails - Easy technical integration - The pop up payment modal is also very nice
CONSWe have had a great experience from townscript. I don't think i can think of any cons from townscript.
Debasree
Entertainment, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Group Art Circle is rocking completely with Townscript
I really like the ease of use and systematic organization for every ticket link that i create. In Group Art Circle, we need to create tickets every weekend, so it is really easy to duplicate a past event and edit the information. Also i can go to the past events and pull up any info if i want.
CONSReally none. There is nothing i can say i would want to improve. I'm really happy with whatever Townscript is providing. I'm glad, i moved from instamojo to townscript.
Nirmal
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Simple and User Friendly
As the title says, it's so simple to use. The user interface allows you to navigate through the site's features in a easier manner. Very good Customer Support. Responses were quick.
CONSI felt that, payment gateway fee is a bit expensive. Next, this is not more of a Con I would say, I feel, a Mobile app version of Townscript would be an extra advantage for the users as well as for the company.
Salwat
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
A startup that supports another startup
Good people Timely payouts They are always there to listen to you Technology updation Value for money And so many others. We were able to start our journey because of them. Their payment support made a big change for our startup.
CONSThere was nothing as such that we did not like about Townscript. They are good and passionate in their job.
Shashidhar
Management Consulting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
I am an active user of this platform. I like it very much
I use this platform to set up both online and offline events from time to time. So far my experience is great!
PROSSetting up the event is pretty easy. As a user, I find it convenient at all stages. The do-it-yourself feature is pretty good.
CONSTownscript is charging little extra money I feel. Sometimes, I had faced issues with responsiveness on all screens
Venkatesh
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Overall a fantastic experience
Customer Service is awesome. Would certainly recommend for others. Usability is great and response to the queries are great too.
CONSNothing as of now. But there is a lot of scope for Improvement. There are few things that can be automated too!
Amit
Information Technology and Services, 2-10 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2019
Online Event Management could not have been better!
We have been using Townscript for our events since last two year and have always liked the convenience it provides with respect to hosting an event. The web interface is very intuitive and effective. The tickets (if any) are generally resolved within hours of reporting - the cr team is really efficient.
PROSEasy Customization - One step customization of event details, topics, and ticket details Ease of use - Seamless process, eliminates any back and forth approvals etc Event Checking - This is an awesome feature to do online check-in of guests - saves a ton of manual time and effort
CONSA feature for aiding/assisting online marketing of events could be added. A mobile app to create event would be great.
Ramesh
Philanthropy, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Exceptional customer service !! I am very happy
Many wishes to the team and a great product.
PROSall features are easy to use and have lot of features. liked it very much. they keep on releasing the new features which is the best part
CONSnot found as of now not found any cons. so not sure what to write as a customer this one the first i recommend everyone
Rahul
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
Simple & Effective
Digital marketing integration & support
PROSEase of usage & setup Payment process Customer Support Overall it was an easy setup & execution for doing
CONSSome more features can be added Digital marketing part can be improved Otherwise nothing major cons in system
sanjeev
Management Consulting, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Functional Smart and Responsive
I would want to control the size and in fact place pictures of the event in the event description section.
PROSHave used the platform for some events. They are always improving. Ease of operation. Anyone can do it. The payouts are very timely and never had any issue with them. Their response time is also nice.
CONSTheir feature pages for the event details could do with a lot more presentation style options and formatting. The preview function could give a better consumer interface.
Swati
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Feedback to townscript
Good
PROSEasy to use, responsive, townscript have amazing audience size which is help to promote our events.
CONSKindly share your contact details like phone or email etc.
Nataraj
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Amazing gr8 support from Townscript team
Customer support is very nice and wonderfull site for online registration and justbliked it.........
CONSAll support is superb and very easy and understandable process ther is nothing to degrade this site
Prasanth
Computer Software, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
IDBI FLI SCM 2018
Ease of use, dashboard, category changes, Cancellation and Refunds process. Proactive query settlements. Quick turnaroud even on holidays and late hours.
CONSNothing material to mention here...
Dinesh
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2018
Pretty good
Good Dashboard Good settlement system Good features Control and DIY feature Good invoicing system
CONSNo sms facility Marketing can be better for the event Event app can be better in functionality Role distinction to be provided
Gauri
201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2018
nice!
NO
PROSI really like the platform becuase it is easy to use and takes very little time to book tickets for any event
CONSThe platform has too many events to choose from and sometimes one can easily miss the location of the event.
Badri
51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
WOW
Keep up the good work!
PROSVery user friendly and has catered for all requirements of an organiser. Cloning of the event is a brilliant thing.
CONSNone. Continuous updates have made life easier. Very friendly and prompt service also adds value to the service.
Ramakrishnan
Entertainment, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Easy to set up a ticketed event
Ease of use One can set up a ticketed event quickly Really good customer support so far I haven't come across a glitch till now
CONSAlthough there is a discounted ticket option, I'm not sure if there is a way to do multi-tiered pricing of tickets, like Early Bird, Phase 1, Phase 2 etc. ticketing I could do with more targeted marketing support for the kind of events I organise which are independent music live gigs. But I think that will happen as the event and audience base grows.
Shubham
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Great, flexible and fabulous.
Ease of use. Feature Rich. Value for money. Fast and Reliable. Best Customer Support. Satisfaction..
Sandhya
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2018
I like this product.
Good
PROSI have been using this for quite some time now. I am really satisfied with the product, hope they continue the good work.
CONSIf they make it a bit more user-friendly I would be able to recommend it to my non-tech savvy friends as well.
Anukrit
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Townscript has covered a variety of functions and use cases which makes it a great platform for events
Its a great site overall
PROSAll the functions are available and well implemented. The User Interface is pretty simple and easy to understand. All the payment methods are available
CONSI had entered the details for an event and I check the box for repeating event and filled the details accordingly. However, later we cancelled the event on the repeating day but it was difficult to edit on Townscript
Mudit
Philanthropy, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Townscript has enabled us to conduct our alumni meet events flawlessly
Ensuring participation in event is an important aspect of success of event. Townscript has enabled us to book tickets in advance using multiple payment modes. Their ability to create custom forms and features like collecting platform fee and GST directly from registrants
CONSPayment gateway transactions fail sometime. That's it and everything else is great. No further cons.