CocoFax
About CocoFax
CocoFax Pricing
Starting from $7.99 for 60 pages/month (1 month plan). All of our products come with a 30-day money back guarantee, if it doesn't work for you.
Starting price:
$9.99 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for CocoFax
1 - 5 of 49 Reviews
Anonymous
201-500 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
HIPAA Compliant electronic faxing
Cocofax is the best electronic faxing tool when you must remain hipaa compliant in the healthcare industry. It is also very user friendly.
CONSIt is not specific to CocoFax, apparently there is no way to "fax" without a fax number. It would be great to not need a fax number.
Vendor Response
Hi there, We're so happy that you are pleased with CocoFax. We strive to deliver the best customer experience, and it makes our day to know we have accomplished just that.
Replied September 2021
Heather
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
People do still fax
Technology is amazing, from my little phone and with the receivers printer paper. A show ready menu or cost evaluation is instantly and professionally in the hands of the person I need. New meaning for "From my Kitchen to Yours".
PROSNow.we are closed and still working but from home, like kitchen table office. Ideas for menu design, ingredient list and all restaurant needs are bring upgraded and shared with each other. Our food purveyor wanted a fax sent so he had an immediate hard copy. A fax? Coco Fax read the easiest and said it did everything we needed. Fast download, Coco Fax easily got the documents ready to send, we could preview and edit and get a fax number for the restaurant, on my phone. It did everything it said and I was easily able to fax a professional document to the person I'm relying on to reduce food costs so their Chef could prepare the menu on site.
CONSI can't complain, download was quick and does not take space or run down battery. Compatibility was perfect and my papers were faxed with speed, how I wanted and it was from my kitchen table.
Reason for choosing CocoFax
The description was fact by fact and simple. There was no building up with fluff and fill. Coco Fax does this, this and this. Peroid. Ok sold, and it does what it says.
Reasons for switching to CocoFax
I had a new phone with no faxing app downloaded. I searched and saw Coco Fax, the name stuck out so I downloaded and sent faxes.
Vendor Response
Hi Heather, We are incredibly grateful that you took the time out to share your feedback with CocoFax. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience, it means the world to our entire team!
Replied July 2021
Shirley
Alternative Dispute Resolution, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed March 2024
Absence of Customer Service
Was great until the server stopped working on March 13, 2024
PROSBest service especially when calling landlines with fax machines attached
CONSThere is no response from the sales team or customer services
Mark
Verified reviewer
Staffing and Recruiting, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
CocoFAX NO
I WOULD NEVER RECOMMEND COCOFAX TO ANYONE
PROSNOTHING
CONSNO CUSTOMER SERVICE RESPONSE, SENT AT LEAST 10 REQUESTS FOR A REFUND AND NEVER GOT A RESPONSE
Henry
Management Consulting, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Online FAX services
Avoiding a land line and the cost of service.
PROSI don't need a separate line for sending or receiving FAX documents.
CONSI have not yet found a FAX template that I could use outside of email.
Reason for choosing CocoFax
I prefer to work with Google browser, some were Windows 10 based, but not Google.
Reasons for switching to CocoFax
I knew there were multiple companies that would help me do without buying additional equipment. I looked at several, but chose your product.
Vendor Response
Hi Henry, We are incredibly grateful that you took the time out to share your feedback with us. I'm going to pass along your request to our product development team to see if they can consider the template feature. I'll be sure to keep you updated.
Replied August 2021
