WestFax
About WestFax
WestFax Pricing
Pricing is based on the type of fax plans: Fax Plans- • Basic: $8.99 per month for 500 pages • Fax 1500: $29.95 per month for 1500 pages • Fax 3k: $59.95 per month for 3000 pages • Fax 5k: $89.95 per month for 5000 pages • Fax Custom: Contact WestFax for pricing details. HIPAA Fax Plans- • HIPAA Basic: $14.99 per month for 500 pages • HIPAA 1500: $39.95 per month for 1500 pages • HIPAA 2500: $49.95 per month for 2500 pages • HIPAA 5k: $89.95 per month for 5000 pages • HIPAA 10k: $174.95 per month for 10000 pages • HIPAA 20k: $349.95 per month for 20000 pages
Starting price:
$0.02 one time
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for WestFax
1 - 5 of 16 Reviews
Jason
51 - 200 employees
Used unspecified
OVERALL RATING:
5
Reviewed June 2021
Westfax User Review
Chris
Verified reviewer
Computer Software, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
A diamond in the very rough electronic fax space
After 25 years in networks and software this is the best breath of fresh air I have ever seen. The value is so far beyond the competition that it's almost unreal. I would have thought it to good to be true had I not seen it repeatedly myself over years at this point.
PROSHas all the features clients want and, if they don't, and it makes sense, they add it.
CONSAny criticism I have ever provided has been acknowledged and improved (and I have had many suggestions). Rare in this space.
Reason for choosing WestFax
Value, actual real value
Reasons for switching to WestFax
Value, no penalties, no charges for TX/RX errors, all the necessary features, none of the old artifacts that haven't been removed like competitors, actively engaged dev effort, no nickel and diming, no hidden fees, a dependable porting process, reasonable prices for numbers, easy to implement, modular, scalable (no really actually scalable and actually tested).
Raymond
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Best cloud fax solution for our clients
Provides all the compliance needed for our clients and delivers confirmation page archive and retrieval.
PROSImplementation and all of the security features were delivered with a price point that provided a 1 week ROI
CONSI wish we would have known about West Fax sooner!
Reason for choosing WestFax
The first criteria was no software installed on the clients network and deliver a solution that works with Copiers and Scanners. None of the competitors could deliver a full blown end to end solution without installing a server or software on the clients network.
Reasons for switching to WestFax
WestFax delivered a great solution and price point that did not include any overages.
Keri
Mental Health Care, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2019
Westfax
It is so easy to send and receive faxes. We don't have worry about whether our fax line is working anymore.
CONSI haven't utilized the software very much yet, so I haven't found anything I disliked yet.
Reasons for switching to WestFax
We wanted our faxes to be done via the internet rather than fax phone lines
Vendor Response
Hi Keri, We are sorry you found the overall quality of our product to be lacking a 5 star rating. We take these reviews very seriously and will strive to improve. Even a 4 star review is not good enough for our team. Please let us know how we can improve.
Replied December 2019
Rich
Computer & Network Security, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
WestFax reseller review
Thus far they have been a very supportive partner who has a fantastic support team in place to assist Flex and our customers.
PROSI find securing any identifiable information is a top reqirement. Enabling our clients to have the business continuity to send and receive faxes from home, office, and other locations ensures continuity of their business. Coupled with all of the compliance requirements and data security is also key. WestFax has been responsive adapting to the needs of our customer which has continued to make the solution even stronger in business today. The solution works great and their support has been fantastic. From Sales to technical support, WestFax truly appreciates their business partners and customers.
CONSWe don't really have any specific "Cons" to note. It is key however, to ensure we provide feedback for any integration and workflow challenges to ensure WestFax is aware and continue to develop new features that align with our client's needs.