Explorer Shafers vs UpKeep

Explorer Shafers has 11 reviews and a rating of 4.00 / 5 vs UpKeep which has 1156 reviews and a rating of 4.66 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.00 / 5 (11)

4.66 / 5 (1,156)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

5.0 / 5

4.5 / 5

Last Review Written

April 15, 2019

October 20, 2020

Pros/Cons

  • Pros

  • Feature rich and well organized visually. Loved the mobile application.

  • Easy to use for my staff , runs with zero glitches.nice full screen for dispatching and tracking techs

  • Cons

  • There's no "smart" integration with some products. It will be great if the app recognizes when something stop working.

  • Only runs with windows. Lots of bugs and high cost for the service agreement. Trouble keeping static IP connection working.

  • Pros

  • Super Easy to use and simple. I love the flow of the app and that you don’t have to search hard to find things.

  • The app is great. The interface is simple and intuitive. The ability to communicate with employees within a work order is fantastic.

  • Cons

  • Occasionally it has crashed but Customer Support have been helpful

  • The learning curve on the setup is a bit steep, but their support is pretty good.

Pricing

Pricing Range

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux