Field Promax

RATING:

4.0

(4)
Overview

About Field Promax

Field Promax is chosen the most efficient field service software today. A leading choice of professionals, it is full of invaluable features that help automate and streamline business processes to yield maximum productivity and profits. The primary goal of Field Promax is to simplify field service management by automating business processes. It helps you manage every step of the operation from one single platform. Starting from creating estimates to accepting job orders, scheduling and dispatching technicians, tracking time, updating job status, sharing proof of work with the customers, managing repeat orders, generating invoices and sending them directly to the clients, to finally tracking payment– it helps you to manage everything with just the touch of the button. ...

Field Promax Pricing

In terms of pricing and features, Field Promax is definitely the leading for small and medium Field service businesses. It offers a wide range of plans to suit any team size and budget. Plus, it offers a 14-day free trial with unrestricted access to all its features to help you make the best decision for your business. Field Promax offers 5 different pricing plan for different team sizes. The Basic plan starts at $49per month for 1 user (Plan A). The Light plan costs $79 per month for 3 users (Plan B). The Standard plan costs $109 per month for 7 users (Plan C). The Premium plan costs $149 per month for 15 users (Plan D). The Grow plan costs $229 per month for 25 users. With the Standard, Premium, and Grow plan, you can customize and sign up additional team members with just $7 per user per month. You can also go for the yearly subscription plan to save more money. No credit card is required for signup and free trial.

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Available

Unassigned work orders
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Field Promax Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for Field Promax

4 Reviews

User Profile

Ashish

Verified reviewer

Information Technology and Services, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Great product for a Small / Medium Business

PROS

"Overall, I think this is a very solid product and we have been more than happy with our experience with this as a whole."

CONS

I don't say anything in regards to cons because it was good for me as far as I'm concerned.

Ben

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

Great App

PROS

Finding the app very easy to use and helpful.

CONS

A lot of bells and whistles like the gps tracking that have a learning curve.

OLGA

Construction, 2-10 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

Horrible Quality Service

Horrible quality service. Never could get a hold of services if you run into an issue. Never recieved proper training on how to operate the system. Never receievd help setting up my profile when starting. Over priced for bad service

PROS

Nothing at all, it was horrible. I didnt like anything about field promax

CONS

The [sensitive content hidden] and staff is what i leased liked at fieldpromax, noway to contant anyone. They never answer the phone

Reason for choosing Field Promax

Because it was recommended by service titan

Vendor Response

Dear Olga, We're genuinely sorry to hear about your dissatisfaction and the misunderstanding that has arisen. Our goal is always to ensure our customers receive the utmost support and clear communication. To provide a bit of context for those reading, our policy requires that accounts are kept active with up-to-date payments. Unfortunately, in cases where payment is not received, we are unable to continue providing our services, including training, which is a part of our paid offerings. Despite this, we strive to communicate these policies clearly and offer assistance wherever possible. Olga, we reached out several times to address the payment issue and to inform you about the impending cancellation due to non-payment. We deeply regret any inconvenience or confusion this may have caused. Our team is here and willing to discuss this further and explore how we might rectify the situation. Thank you for your feedback, and we look forward to the opportunity to make things right.

Replied April 2024

Anonymous

2-10 employees

Used less than 6 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

Reviewed May 2016

Great App for managing field service work

FieldPromax is the best value for money. It has all the necessary functionalities to organize my work and keep in touch with my technicians. At the same time it very intuitive and I don't get flooded with too many features.

PROS

Easy to use, intuitive, affordable and great support!

CONS

Sometimes it's a bit slow. I think they can optimize the speed.