FOCUS 9 Software

3.50 / 5 (10)

Our advisors have recommended this product 17 times in the last 30 days

About FOCUS 9

Focus is a cloud-based enterprise software suite that includes modular enterprise resource planning (ERP) and customer relations management (CRM) solutions. Users can also choose to use individual modules such as warehouse management (WMS) or point-of-sale (POS) or create their own custom modules. All parts of the software suite feature simple integration through REST API and Zapier.

Focus includes functionality for financial management, sales management, supply chain management, material requirements planning, inventory management, fixed asset management, human capital management, and business intelligence. Users can choose to easily automate functions together from production to sales with preset workflow automations or create their own using a no-code drag...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

10 Reviews of FOCUS 9

Average User Ratings

Overall

3.50 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(2)

2

4 stars

(2)

2

3 stars

(5)

5

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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September 2019

Subhash from Jalla Induatries

Verified Reviewer

Company Size: 11-50 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2019

It is a good software

We have been using Focus from maybe over 10 years. It is on very stable platform. Don't remember we ever had any data loss.

Pros

Customised report, after sales service and training the staff.

Cons

Not commonly used by CAs. New accountant needs training.

Reasons for Choosing FOCUS 9

as I was using Focus.

September 2019

Prasenna from Bloom Education

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Excellent Windows & SQL based ERP for SMB and Enterprises

We had to go live with an ERP [comprising of Finance, Procurement and Budget Modules]. Focus was able to go live within 60 days from the project start and managed the incremental functionality upgrades in a smooth manner.

Pros

1. Simple and Easy to use, with limited or no training required 2. Highly customizable core modules, and easy to integrate with any other solution 3. Shorter go live period/upgrade and patches 4. Excellent resources for implementation and support 5. Finance integrated, easy to use budget module

Cons

not any feature in particular, most of what functions we required had worked well.

Reasons for Choosing FOCUS 9

Value for money and it accommodated our Customization requests

February 2019

VIQUAR from AIMS

Verified Reviewer

Company Size: 51-200 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

February 2019

FOCUS 9 ERP

OVERALL GOOD, BUT YOU HAVE TO REVIEW YOURSELF THE CHANGES MADE ARE REFLECTED IN EACH AND EVERY REPORT AND OTHER LINKED DOCUMENTS ELSE YOUR REVISION OR CHANGES TO VOUCHER / DOCUMENTS WILL PUT YOU IN PROBLEM AS WRONG DATA WILL BE THE RESULT OF MINOR MISTAKES IN FORMULA .

Pros

ALL MODULES AVAILABLE , SALES PURCHASE, DELIVERY NOTES, MRN, INVOICING, PAYMENT

Cons

NEED TO CUSTOMIZE AND STUDY THE END USER REQUIREMENTS MINUTELY NOT READY TO USE NEEDS TO FIT AS PER COMPANY REQUIREMENTS AND THIS LEADS TO ERRORS IN FORMULA EXECUTED BY IMPLEMENTATION TEAM.

September 2019

Sibabrata from Coal Mines Associated Traders Pvt Ltd

Verified Reviewer

Company Size: 51-200 employees

Industry: Civil Engineering

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2019

CMAT Review

Pros

Its customization configuration, report design tool and Cloud based with SAAS.

Cons

Slow performance in cloud based application. It shows "Not secured" in address bar as its server has not SSL certificate.

Reasons for Choosing FOCUS 9

Its service personnel.

September 2019

Natalia from Milestone Exhibition

Verified Reviewer

Company Size: 11-50 employees

Industry: Events Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2019

Easy to use

Keeping customers info organized. Tracking sales process and team.

Pros

User friendly . Good interface. Easy to learn and use.

Cons

Nothing really. All features are exactly what we need

Reasons for Choosing FOCUS 9

It has been already customized for our type of business.

September 2019

Bhavesh from Al Saud companyLtd

Verified Reviewer

Company Size: 11-50 employees

Industry: Investment Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

September 2019

Focus Softnet Review

It could solve our software requirement but crystal report for business need require more efforts and quality check to match with direct ERP data.

Pros

Ease of use and Flexibity to adopt business needs

Cons

Payroll software need improvement and security right feature like field level security not available

Reasons for Choosing FOCUS 9

Focus show cased possibility to provide solution for Business and Financials needs under one software hence switching Business requirement from non ERP to ERP made us to decide about Focus softnet.

November 2018

Muhammad Rehan from Jawhar Al Aluminium Metal works

Verified Reviewer

Company Size: 51-200 employees

Industry: Construction

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

November 2018

Focus is one of the best Accounting Software

Pros

Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers

Cons

Customer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,

May 2018

selva from WASSER CHEMICALS & SYSTEMS PVT LTD

Verified Reviewer

Company Size: 51-200 employees

Industry: Chemicals

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

2.0

Customer support

1.0

Functionality

4.0

May 2018

customer support is horrible

when a product is supplied definitely there should be after sales service team and the principal developer should review the performance whether the customer is fully satisfied

Pros

easy to handle.can be accessible from anywhere.Having lot of options to get reports if fully trained.

Cons

lack of technically equipped franchisees and careless direct sales people.Not attentive immediately when some problem happens.

February 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

February 2019

Focus

Just average. Usable

Pros

It almost have all the automated features like SAP

Cons

Many complications/errors arises from time to time, print lay-out need to design or enter the field one by one, not that flexible configuration, problem solving is slow and not available in google compare to SAP and other software.

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

October 2018

Focus 8 itself is alright but execution and customer support failed

Customer support is worst i.e. when we highlight our issues and problems they are not able to solve and also did not follow up. Software itself is not stable, too many bugs. Those basic report such as P&L, B/S and GST report are not well set up and difficult to use.

Pros

User friendly, flexible, allow customization, a lot of features

Cons

Implementation took way too long and not professional. What promised could be deliver in the initial presentation was not able to deliver during implementation and did not fully customize to fit into the business. Too many bugs i.e. those report and function used to be alright then suddenly it does not work. There are a lot of issues & bugs that the support team cannot solve and they did not follow up at all.