Joblogic

RATING:

4.3

(52)

About Joblogic

Get 15 months for the price of 12! Joblogic is a field service management solution designed to connect the back office, mobile workforce and customers. Users can manage jobs, quotes and invoices through one platform. Office staff can schedule jobs using the job scheduler’s visual interface. This helps prevent double booking and aids with time and resource management. Joblogic Mobile provides a real-time interface between the back office and the field workforce. Users can complete forms, enter data for timesheets, capture photos and complete risk assessments. Office staff can see live travel updates from engineers using the GPS tracking system. Dedicated Android and iOS apps are available. The customer portal allows clients to access past and current jobs, view reports...

Joblogic Pricing

30-day free trial, no credit card required. Billed Annually: Basic - £30 per user per month Premium - £35 per user per month Enterprise - Contact us to discuss Billed Monthly: Basic - £35 Premium - £40 Enterprise - Only available with annual billing

Starting price: 

£39.00 per month

Free trial: 

Available

Free version: 

Not Available

UK's leading Service Management Software.

Joblogic Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Joblogic

1 - 5 of 52 Reviews

Jeff

Verified reviewer

Utilities, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

All in one place

PROS

we can record jobs, dispatch jobs, keep track on progress, this then follows to easy invoicing with all data carried through. you can record info in notes of calls .quote customers .allow customer their own access.

CONS

Filtering options need tweaking for searching

Vendor Response

Jeff, thank you for the review. It's good to hear that you're benefiting from the implementation of Joblogic at Active Air.

Replied January 2019

kerry

Mechanical or Industrial Engineering, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Helpful in so many ways

helpful staff and the software is very thorough

PROS

the fgas stuff is great, the PPM planner is great all in one place and easy to use

CONS

the jobsheet templates are hard to design they seem to not work too well and need alot of adjustments i am having to put alot of time into the process of setting this software up and the jobsheets im finding abit frustrating. It would be amazing if the engineer could raise POs but we are getting around this.

Reason for choosing Joblogic

those products where worse than simpro and wouldnt help us any more than we already had

Reasons for switching to Joblogic

there are many things on simpro that was frustrating- assets would disappear, the forms are not standard looking so tghe customer doesnt get that professional feel, there is no way to log gas bottles.

Dan

Verified reviewer

Electrical/Electronic Manufacturing, 2-10 employees

Used less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2021

Feel let down

Bad

PROS

The only pro I have is that I stopped using it soon after I purchased. Wasn’t good at all

CONS

Basically a lot. Get sucked into the annual plan, promised everything you asked for. First hurdle and wasn’t good at all. I asked back in May 2020 that I have issues, and basically get fobbed off. Customer service is useless, and very slow. Again you get promised it’ll go to development team for review and get nothing. Ask them to help and say we can’t as it doesn’t do that, but we have a work around. I find this silly as the work around takes longer then just inputting into a spreadsheet or any other kind of software you have before you use Joblogic. Very disappointing and no part refund or help. Stay well clear

Reason for choosing Joblogic

Time really. But wished I had waited now as a lot of money spent on a very poor program

Reasons for switching to Joblogic

Thought it would be easier. Worked out a nightmare from day one

Sam

Environmental Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Great product

PROS

Relatively easy to set up, customer support was great whilst doing it.

CONS

Form building initially was confusing but very simple after a few questions were answered

Jolene

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Game Changer!

We joined JL back in 2016 and started with the old desktop version. Going from what we were using to JL was a big step for us with a trip up to Birmingham for some training. It was essential that we could import existing customer records from our old system to JL and we received a great deal of support from JL during this setup period. Since migrating from desktop to cloud version we have had on site training which was great and saved us the expense and time of travelling from Cornwall to Birmingham. Everybody we have dealt with at JL since we joined have been great and always very helpful. I think sometimes when a company like JL expands very quickly they can forget about the smaller companies like us but it has never felt this way for us, I really cant imagine a day when we look to move away from JL.

PROS

Too many pros to list here! The most useful thing has to be the way the calendar/diary and allocation of jobs to engineers works but also the invoicing module which integrates with Xero effortlessly.

CONS

Not being able to upload a large batch of new customer site addresses ourselves. We can add individual new sites but when working with large new developments like we do, which can be made up of 100's of properties a batch import is essential. The work around is that we have to send the completed template to JL and ask that they upload the bath of sites for us which can take a few days to be done. We were able to batch import sites ourselves on the old desktop version so it seems a bit of a step backwards that we cant do this on the current version.

Reasons for switching to Joblogic

We set up a new Company and for it to grow we knew it was essential to sort out the way we managed booking jobs, sending jobs to engineers, recording equipment details etc. It is an added expense when setting up a new business but it was well worth it in the long run.