P3 HVAC Software

RATING:

4.6

(57)

About P3 HVAC Software

P3 is a cloud-based field management software solution for small to midsize HVAC and plumbing companies. Key features include equipment sales, flat rate pricing, service agreement management, dispatching, scheduling, invoicing, diagnostics tracking, customer relationship management (CRM), timesheets and reporting. P3 has a web-based administration module where dispatchers can manage customers and dispatch service calls to their technicians in the field. Technicians use the P3 iPad or Android app to receive their calls. From the app, technicians can then look up customer information, present a complete diagnostic of equipment condition, make recommendations, build an invoice and ultimately receive payment, all in the field. Technicians can also create good/bett...

Awards and Recognition

FrontRunner 2018
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

P3 HVAC Software Pricing

Month-to-month, no commitment. Contact HVAC Business Solutions for pricing.

Starting price: 

$249.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Business Analytics

P3 HVAC Software Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for P3 HVAC Software

1 - 5 of 57 Reviews

Carisa

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Excellent software, highly recommend!

We have been using P3 since 2015 and are constantly impressed with the software and customer care.

PROS

Constant innovation and attention to the function as it relates to the daily operation of my field service business (Residential HVAC). They listen to what features work and what features I would like to see and they take that into consideration on new versions. I have personally seen multiple features I have requested put into operation. Integrates with Quickbooks.

CONS

The software is very robust and it takes time to learn how to use it to it's full potential, however, it it not difficult to use. The function is intuitive and bugs are quickly resolved by the developers.

Reason for choosing P3 HVAC Software

Other softwares are prohibitively expensive.

Steve

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

We stayed with P3!!

Very pleased. We actually started looking for other companies when we were having problems, but P3 worked out all of the kinks and we are very happy with the product.

PROS

P3 is easy to use, both in the office and for the technicians in the field. We love the reports we are able to run to show us where we are for the month.

CONS

Syncing with Quickbooks Desktop was a pain, but it seems to be working much better now.

Reason for choosing P3 HVAC Software

We actually started looking for other companies when we were having problems, but P3 worked out all of the kinks and we are very happy with the product.

Reasons for switching to P3 HVAC Software

Acowin was not very user friendly

Ronnie

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed June 2017

The customer support sucks. My rep never returns your calls. The systems locks up or fails .

All of our customers are now in one place and easy to look up

PROS

Has nice colors, The pages are nice to look at even if they don't work correctly. Has videos you can watch even though they are outdated .

CONS

Horrible setup. Service techs are always having to write hand tickets because the software has glitches or fails to finish. Had I known that you could only get tech support by email I would have never gotten this Picture Perfect Pricing software. Please be ware that they are very nice when you sign up but fail to help you when you have problems. We are always having to update the software due to malfunctions on there end.

Vendor Response

Ronnie inaccurately portrays our software and his claims are absurd. We have tens of thousands of daily transactions from our clients that electronically process invoices, dispatch calls, manage service agreements, create equipment proposals and more. Ronnie has been with us since December of 2013 and still an active customer. When he first signed up we offered free phone support to all clients in addition to email support. However, as we rapidly expanded we could no longer offer phone support complimentary. In 2015, we changed the support policy, but gave Ronnie one extra year of phone support for being an early adopter. In 2016, he refused to upgrade to a support package that included phone support. Even after the decision we continued to take his calls for 6 months at which time we decided we had to enforce the support policy. To this day, Ronnie continues to request that the owner of the company take his support calls which is unrealistic with an entire team available.

Replied June 2017

Jim

Facilities Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

HVAC software

Been using it for about 8 years. [sensitive content hidden] has been my point of contact and she is absolutely wonderful on her knowledge with the P3 product as well as getting it integrated with QBooks online

PROS

The ease of use and the fact they are always asking for product improvement suggestions and actually follow through with getting the added into the software

CONS

No phone integration and this is critical for marketing and tracking purposes

William

Mechanical or Industrial Engineering, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Koolpro Review

Helped our business growth, Organize and solve multiple factors that makes the job easier for us like scheduling, Invoicing, Equipment sales, and much more.

PROS

I have nothing but good things to say about P-3, since I have been using it since the beginnings and been able to monitor the progress and improvements over the years. Hope the improvements continues towards a more easy and synchronized system to make the sales a much easier step.

CONS

The synchronization issues from technician to main portal The lack of options to offer customers in the ESM more accesories

Reason for choosing P3 HVAC Software

Yes, Price and the structure that we already know, Make a change to other system takes more time