FieldInsight Software

5.00 / 5 (2)

About FieldInsight


FieldInsight is a cloud-based job scheduling solution designed for small and midsize electricians, plumbers and HVAC trade service professionals. It features job scheduling and management, mapping and navigation and customer management and communication within a suite.

FieldInsight enables technicians to see exact locations and driving distances of their day-to-day jobs on a single map. When scheduling a new job, the address is verified and pinpointed on Google Maps once entered into the system. The mapping feature can also work as a navigational tool in the field when supported by a smartphone. Mobile phone access also allows technicians to communicate with customers by using one-touch SMS messages to notify customers of updated ETA or other changes.

FieldInsight enables technicians to pull up customer contact information from the schedule. Once the contact info is found, pre-written messages can be customized, finalized and sent to the customers.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

2 Reviews of FieldInsight

Overall rating

5.00 / 5 stars

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Showing 1-2 of 2 reviews

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February 2019

derrick from deluxe services inc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

great software

Pros

I have watched this company grow and I can say they are constantly improving their software daily and keeping us up to date on their next launch which I think is great they respond quickly and don't leave you hanging like some software do

Cons

cant find any likes just have to use the software they are all about the same but very different in layout

December 2017

Derrick from Deluxe Services Heating-Air Conditioning, Inc

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

The staff is very helpful and knowledgeable

Pros

easy layout and customizeable, friendly staff and they don't leave you hanging when asked a question the price doesn't break the bank and they are growing with technology they are constantly make improvement to their products.

Cons

They are in another country so the time frame is off but that is not a deal breaker because they have a chat bubble