All SINC Reviews
1-25 of 105 Reviews
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Dan
Utilities, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Worth the money
By using the program I have been able to better track how much is going out per job and it makes billing much easier.
PROSI find this program easy to use. From setting it up, to the employees using it. Nothing too complicated. The export feature helps so much with my payroll, as I just have to add it into my payroll program and within seconds, it's all done.
CONSThe things I don't care for is the scheduling part. Entering in the times for each employee (as the schedual changes daily ansd they do up to 4 jobs each a day) is sort of a pain. I don't care for clicking on the times, I would rather manually type it in.
Vendor Response
Hi Dan, great to hear that we are helping you run payroll more efficiently. In regards to scheduling, this is an aspect of SINC we are focussed on at the moment and one of the next things we work on next. Your comments have been noted and we will try to address them in a future update.
Replied March 2020
Michael
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2020
Sinc Time Clock App
Using the time clock has helped to really keep accurate track of hours worked, keeping our employees more accountable. It has been helpful in many ways
PROSKeeping track of employee time on the jobs. They are able to make notes about the job or location. I like having all the hours calculated by pay period which makes payroll easier. I was manually calculating overtime so I look forward to the new feature that calculates that. Edit requests make fixing errors easy.
CONSWhen an employee gets a new phone, we have had trouble getting them back into the app under our company. I have had to deactivate the employee then create a new employee with a slightly different name. I wish there was a desktop version for admin to work from.
Reason for choosing SINC
At first I thought it was free but after getting everyone set up, I learned there was a monthly charge that has gone up as we hire more. In the long run, it has been worth it, everyone seems to have an easy time using it.
Vendor Response
Hi Michael, thanks for taking the time to review SINC. All three of the features you mentioned are already live. Overtime calculations just need to be set up by following these guides http://help.sinc.business/en/collections/2168575-overtime Whenever an employee gets a new phone, the important thing to remember is they already have an authenticated account linked to your org so it is just a matter of them downloading the SINC Workforce app again from either the App Store or Play Store and then using their registered login method to sign back in. As an admin or owner, you can easily locate their login methods by following this guide http://help.sinc.business/en/articles/3689669-how-to-locate-staff-login-methods The web version of SINC is available for you to manage your org from your desktop or laptop by visiting https://users.sinc.business.
Replied March 2020
DUSTIN
Construction, 1 employee
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2020
Great tool
It's great
PROSIt is easy to use keeps track of hours and pay takes some of the weight of of the boss.
CONSDon't really have anything to dislike can't complain
Ivano
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2020
Easy Tracking
It has been really good and easy to use. It saves me a lot of time and headaches when it comes to payroll day.
PROSThe best feature that I like about this software is the fact that I can see at all times where my employees are working and keeping track of their time throughout the week. also the fact that I don't have to communicate with each individual as to where and how many hours they have worked because it's all there for me to see
CONSInstead of my guys logging in and out for lunch and breaks. I would like to see it come off automatically at the end of each day.
Reason for choosing SINC
I tried the free trail and it seem to work best for my company and my employees so we went with it and it's been great
Vendor Response
Hi Ivano, great to hear your thoughts on SINC. We have two options right now for tracking breaks. One is manually starting and stopping breaks which can be found on the fourth image down on this getting started guide for jobs http://help.sinc.business/en/articles/3593687-jobs-getting-started The second is automatic break rules that get dealt with at the end of each shift. More info can be found here http://help.sinc.business/en/articles/2918579-adding-break-rules-for-employees
Replied March 2020
Dustin
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Great addition to our company
Sinc has been a huge help for our employees time cards. Sinc has been very helpful anytime we have had an issue, which also rarely happens.
PROSI love that my employees can clock in and clock out no matter where we are working and that i dont have to wait till the end of the pay period to see their hours
CONSThe only complaint that i have about the software is that the time format is different than what i have for my payroll, so i have to convert the time when putting time in for payroll
Reasons for switching to SINC
Easier all around for us and our employees. Also for accuracy and honesty
Vendor Response
Hi Dustin, great to hear we have been helpful for your company. We hate knowing you have to manually change these dates to get the data into another system so please get in touch with us with an example of the format you need and we will see what we can do about it
Replied March 2020
Jared
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
BEST time keeping app!!
Using this app has not only made it easier for me to track the locations and hours of each foreman and laborer so that I can track job pricing and profit. It has also made my employees happier because there are less paycheck errors and it's easier for them to track where they are at with their union hours.
PROSEasy to set-up, use, and maintain employee time cards. ALWAYS SUPER FAST AND COURTEOUS CUSTOMER SERVICE!! Price is better than other app's we tried, not to mention way more user friendly.
CONSNot being able to control a list of jobs/job sites to choose from when clocking in, to make it easier for HR to track hours per project easier.
Reasons for switching to SINC
Timeshark seemed to offer a few more options for tracking job hours but it wasn't nearly as user friendly or customer service oriented.
Robert
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Best app I've used compare to others.
Easy to use and great customer service. They always improving and adding new feature like"pay rate" and cost codes.
CONSOnly thing I'm having problems with is the tracking of employees sometimes lags. Other than that it's a great app.
Vendor Response
Hi Robert, thanks for the review. Most issues you'll have recording locations will be due to permissions being denied by the employees (20% of employees do this), withdrawn on iOS after a warning message is shown to employees with continued use, or for Android the phone's device wide location settings being on the wrong setting, or killing our background tracking process to save battery. The next time this happens please refer to this guide on how to get the most accurate location data from your staff http://help.sinc.business/en/articles/2918137-enabling-location-tracking-for-staff
Replied March 2020
Sharon
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2020
Easy to use
When I have had a problem they have responded. It has increased the flow of works and has saved us wages on staff by the accuracy of the [program
PROSI like the communication, accuracy and the ability to upsize or down size when required. I love that the boys can journal everything
CONSThe navigation option is a choice of the boys and it is the only part that does not really work well if they are not on board with know their location is being mapped
Reason for choosing SINC
The quality of the app against what other apps provided was exceptional. The initial use was free and it was easy to get the staff to use and value for money. The team liked the app. Why change when something works well and is effective
Terry
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
This is a time saver!!!
We initially chose to use this app as a tool for our workers to keep track of time and notes for jobs performed. The added perk of GPS tracking was a major bonus. The app developers are continuously making changes for the better based off customer feedback and requests. My favorite feature is the customer service for technical assistance. Anytime we’ve had a question about a feature or needed some help, we get a response very quickly and the problem solved!! BEST customer service and we will remain a customer for a long time!
CONSThere isn’t one thing I can think of I dislike. Any quirks there may have had when I first signed up have already been resolved over the past year or so.
Kyle
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Well worth the dollar
Detailed reports in an excel spreadsheet are good. Makes running payroll an ease. We can also spot discrepancies real quick.
PROSEase of Use once system is learned. Easily can be taught to any of our employees. Employees also can track their own hours instead of asking their supervisors.
CONSSometimes doesn`t sync right, but mostly that is our phone network when in the field.
Reason for choosing SINC
The cost for one reason. It saves me about $35 per month with the size of our team. Also offers more features and capabilities than the other app.
Vendor Response
Hi Kyle, thanks for writing this review. Our offline-first technology allows workers to continue to log critical data in areas with patchy or unavailable phone service. This data will not show on the admin's end until a stable internet connection can be established so just make sure all your team's data has all synced before running payroll.
Replied March 2020
James
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Timesaver
Absolutely Love.it!!!
PROSThere has never been an easier way for a small business to be organized and take care of their workers time.
CONSWas a glitch in ability to look at my overview but it was my fault. But it took a bit to figure it out
Reason for choosing SINC
Reliable and easy for my employees to use
Reasons for switching to SINC
User friendly product available
Laura
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2020
Manager/Owner
I love the fact that I know what I’m paying my employees and because of this app I’m saving at least $200 a week. It’s great and live it! To awesome to see that my employees when clocking in they are at the location where they should be.
PROSThis app is pretty easy to use and love it.
CONSI don’t have any dislikes. I can have a difficult time removing my employees from the system. It’s not your app that I the problem. It actually me. Overall everything is good.
Reason for choosing SINC
I was searching and this app seemd more easier to use then others. I love it so much I have recommend it to another small company and they absolutely love it.
Matthew
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Life Saver
It shows the your net pay so you can estimate what your paycheck will be as an employee. And as an employer I’m able to keep track of my employees spending when I’m not available to purchase something with the notes section and the pictures.
CONSThere isn’t a way to track miles, so I’m forced to use another app, everything else can be done from this app for my business.
Vendor Response
Hi Matthew, great to know we are making a difference in your company. In regards to mileage tracking, this is something we have planned to build later this year.
Replied March 2020
Fiona
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
5 Stars, would highly recommend
SINC Workforce has changed the way we work. It is a comprehensive, easy to use app that everyone on our team finds helps them in there everyday. It supports our time management and ensures that we look after ourselves in the hours that we work. This is an excellent addition to our internal organisational structures making this area of recording and managing easy and hassle free. We highly recommend this product!
PROSEase and efficiency of use. This is a product that anyone can use and understand
CONSWe have been using this for over 6 months and have not come across any negatives as of yet.
Mike
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2020
A great tool
The ability to track where employees punch in and out, especially on the road.
CONSSometimes it can lag but that may be my phone as well.
Steve
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Great time clock
We’re saving time which equates to saving money on having them keep track of their time.
PROSI like how I can have the employees clock in and out on the job site and keep track of them.
CONSOnce the employee clocks in then clocks out at the end of the day, they tell me they took a lunch break and forgot to clock in and out. I would like to know how to add clock in and out times in the middle of the time that he had.
Grant
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed March 2020
Sinc
Its helped me keep track of time spent on jobs, and referencing what the crew did day to day. Has been pretty user friendly
CONSIt can be a little confusing to navigate the features, takes a little bit of a learning curve
Luke
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Amazing
I can see at a glance which staff are working, where they are and I can see how much my monthly payroll will be at a glance. I love it.
CONSNothing. I love the product. I just works!
Jonte
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Great software!
This system makes things easier for me. Period
PROSI like that I can keep track of my employees and communicate with them all on one platform. I love that I can leave them notes or instructions and they can do the same.
CONSThere is no way currently to assign a specific job to a specific employee of mine. This would be greatly helpful to me.
Tamara
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
I love SINC!
I think this software is one of the best out there.
PROSI love that I can keep track of my guys from job to job. I always know where they are.
CONSI have had no complaints about this software.
Benjamin
Consumer Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Review
Outstanding
PROSThat I can easily manage multiple people in many different cities at the same time
CONSTheir isn't anything I do not like about this app
Reason for choosing SINC
Good ratings
Devin
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed March 2020
Good app
Good app. Simple to use. Makes payroll much easier.
CONSNone. Have not found any specific areas that need improving.
Andrei
Motion Pictures and Film, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2020
It helped us to keep track of working hour of our employees and calculate easily their payroll
It is an excellent software to keep track of your employees and calculate the payroll. I would recommend it to all type of busineses.
PROSUser Friendly Interface, Easy to use, Android and iOS App Available, Location tracking
CONSNo direct download of the period summary (you receive it on the email and have to download there)
Nikolas
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Sinc
Easy to use, Affordable. Gives employees ability to edit own hours
CONSFree option doesn't have a clock out for lunch
Paul
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Easy to use, and easy to edit, love it, Simply great tool for any business
Love it
PROSMobile, you can track your employees, and make edits any time
CONSDon't know of any, sometimes it was glitching that what my employee said, but not sure if it was app or the phone that was used