SkyBoss Software

4.57 / 5 (21)

Our advisors have recommended this product 12 times in the last 30 days

About SkyBoss

SkyBoss is a cloud-based field service solution suitable for businesses of any size across a variety of industries. Key features include modules for scheduling and dispatch, invoicing and work orders, client tracking, task management, technician tracking and routing, reporting, estimating, mobile support, service agreements, customizable price book and inventory management. 

SkyBoss includes a drag-and-drop calendar where users can select technicians and book them for jobs. The system will send users notifications for unassigned and open jobs, and they can color code jobs.

SkyBoss has a customer relationship management (CRM) module that lets users track their client details. The system has GPS tracking and can plan the most efficient routes and s...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

21 Reviews of SkyBoss

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(16)

16

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

June 2018

Stephen from Self-employed

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

June 2018

SkyBoss is spot on for the industry we are servicing.

Our business foundation is now solid and we can continue to grow our brand.

Pros

It's very user friendly for me not being very computer literate. I feel just at home behind the keyboard.

Cons

After only using the system for three weeks I can't say anything negative about the software it does Everything and more.

June 2018

Eric from Almighty Rooter

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Skyboss has really made tracking invoices and getting data reports a breeze

Easier invoicing, sales numbers, inventory tracking, marketing tracking, FREE PRICE BOOK (this is huge, this can be a couple thousand dollars if you try to purchase this through the web), and so many more.

Pros

You know what they say: if you don't know your numbers, you don't know your business. We had a lot of trouble keeping track of specific data sets like average price per ticket and sales volumes per technician. Skyboss has made that a breeze as it takes care of all of the reports and data analysis as you finish the jobs. The trick is to make sure the office as well as the technicians input all of the information correctly. The system only works as good as the people using it, just like any other program. Paperless invoicing has really made it easier for our techs, customers, and office staff to track prior jobs, cash, checks, credit card payments, invoices, work history, customers, and so on. Making the switch was a must for our company.

Cons

Even though the software is super easy to use and learn, it is a challenge sometimes to get the technicians to properly fill out invoices. Luckily, Skyboss implements a feature "Pend Complete" so that office staff can check every invoice for accuracy before it is emailed to the customer. There were a few minor bugs at first when we started using the program, but the support staff is quick to answer our phone calls and alleviate the problem. They are also pleasant to speak with. the owner- also takes a very active role in training and making sure we understood what we were doing before going live.

Response from SkyBoss

Replied June 2018

Thanks for positive review Almighty Rooter!

March 2017

Casey from Casco Plumbing

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 6 months


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

March 2017

Okay overall

Get what you pay for. Not a full system to run your business. Ease of use is good for scheduling. Lots of error codes in the daily use

Pros

Price and ease of use with no contract is what sold me. Customer service is great during Pacific time business hours

Cons

Difficult to send an estimate and then delete non purchased items for invoicing. To put job notes of work done, they need to be entered into the recomendations box.

August 2018

Steve from Steve's Comfort Systems

Verified Reviewer

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

SkyBoss business software has improved our cash flow and streamlined the process of doing business

Cash flow has been solved. The system of quotation to collection at completion of the work is excellent. Custom quotations are a breeze, we use it ALL the time. Sending estimates and converting them to jobs is simple and great. From customer service rep scripts and customization all the way to the end of job completion you will find that successful and satisfying communication with the customer is eased for the office people all the way to the service techs. Wonderful. And again, the SkyBoss team is right at your side.

Pros

Functionality. Simplicity of use despite underlying power. A team that is committed to continuous improvement of features, who respond to client requests. A team that helps when help is needed. And a reason based hope that this software is going to take their clients into future wonderful best business processes and practices.

Cons

They made me go Apple, no android available. Guess that has helped me in some ways though. A few bugs now and then, just like people have.

January 2018

Michael from Service Olympians

Verified Reviewer

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

In a few words, this company is awesome!

Pros

I own Service Olympians and have been using SkyBoss for a while now. What i like the most is they are always innovative and looking for great things to add to their platform. They are very friendly and always will to help if anything arises. You will not find a better system for the money! I looked at many different systems and most systems that are anywhere near the quality of SkyBoss cost ten times or more. I highly reccomend SkyBoss!

Cons

The only thing that i would say is a CON, is the same that i said was a PRO. I wish they had more things on the platform, but again, you i will pay ten times to have that. With that said, they always listen to suggestions and wants and will try and accommodate them if enough people want the same thing and it is actually worthwhile.