All SkyBoss Reviews
1-25 of 27 Reviews
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Stephen
Verified reviewer
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
SkyBoss is spot on for the industry we are servicing.
Our business foundation is now solid and we can continue to grow our brand.
PROSIt's very user friendly for me not being very computer literate. I feel just at home behind the keyboard.
CONSAfter only using the system for three weeks I can't say anything negative about the software it does Everything and more.
Eric
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Skyboss has really made tracking invoices and getting data reports a breeze
Easier invoicing, sales numbers, inventory tracking, marketing tracking, FREE PRICE BOOK (this is huge, this can be a couple thousand dollars if you try to purchase this through the web), and so many more.
PROSYou know what they say: if you don't know your numbers, you don't know your business. We had a lot of trouble keeping track of specific data sets like average price per ticket and sales volumes per technician. Skyboss has made that a breeze as it takes care of all of the reports and data analysis as you finish the jobs. The trick is to make sure the office as well as the technicians input all of the information correctly. The system only works as good as the people using it, just like any other program. Paperless invoicing has really made it easier for our techs, customers, and office staff to track prior jobs, cash, checks, credit card payments, invoices, work history, customers, and so on. Making the switch was a must for our company.
CONSEven though the software is super easy to use and learn, it is a challenge sometimes to get the technicians to properly fill out invoices. Luckily, Skyboss implements a feature "Pend Complete" so that office staff can check every invoice for accuracy before it is emailed to the customer. There were a few minor bugs at first when we started using the program, but the support staff is quick to answer our phone calls and alleviate the problem. They are also pleasant to speak with. the owner- also takes a very active role in training and making sure we understood what we were doing before going live.
Vendor Response
Thanks for positive review Almighty Rooter!
Replied June 2018
Casey
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed March 2017
Okay overall
Get what you pay for. Not a full system to run your business. Ease of use is good for scheduling. Lots of error codes in the daily use
PROSPrice and ease of use with no contract is what sold me. Customer service is great during Pacific time business hours
CONSDifficult to send an estimate and then delete non purchased items for invoicing. To put job notes of work done, they need to be entered into the recomendations box.
Saurabh
Information Technology and Services, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Powerful and User-friendly Solution
SkyBoss software is a powerful and user-friendly solution for field service management. They offers lots of features like scheduling and dispatching, customer management, inventory control, and reporting which makes it an excellent choice for all the businesses looking to optimize their operations.
PROSSkyBoss software is a comprehensive and powerful solution especially designed to improve various operations of field service management. It's very easy to use software and offers wide range of software to improve your field service work.
CONSLike any software, SkyBoss also has its limitations for some businesses who needs highly specialized requirements. For Me their is no issues but you can check it's all features and make Decision whether it's fit for your business or not.
Vaibhav
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Simplify Your Business Operations with Efficiency and Ease
SkyBoss Software is a Lifesaver for us because it has a user-friendly interface, robust features for scheduling and dispatching, seamless invoicing capabilities, powerful reporting tools, etc. I highly recommend this software to business who are looking to streamline their processes, enhance efficiency, and deliver top-notch service to their customers.
PROSI have been using this software for several months now, and I must say it has been a game-changer for our company. It offers many features that helps me to manage my operations, scheduling, dispatching, and invoicing efficiently.
CONSIt's a good software and I didn't find any major issue with the software. Also, Support team always ready to assist with any questions or concerns.
Michael
Verified reviewer
Construction
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
In a few words, this company is awesome!
I own Service Olympians and have been using SkyBoss for a while now. What i like the most is they are always innovative and looking for great things to add to their platform. They are very friendly and always will to help if anything arises. You will not find a better system for the money! I looked at many different systems and most systems that are anywhere near the quality of SkyBoss cost ten times or more. I highly reccomend SkyBoss!
CONSThe only thing that i would say is a CON, is the same that i said was a PRO. I wish they had more things on the platform, but again, you i will pay ten times to have that. With that said, they always listen to suggestions and wants and will try and accommodate them if enough people want the same thing and it is actually worthwhile.
Amit
Information Technology and Services, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Exceptional Tool For Us!
SkyBoss Software is an Exceptional software for us because it help us to easily generate and send professional invoices to our clients. I would like to recommend this software to any business who needs user-friendly solution for field service management.
PROSIt's a user-friendly software and easy to navigate and access its all features. They offers all-in-one solution including scheduling, dispatching, invoicing, inventory management and more.
CONSAs I used this software their is no any dislike or disadvantage to mention. I would like to mention that they also provides great customer support to resolve your any query.
William
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Winner Lane
If You ain't first your last! I've tried other programs and I'm so thankful that SKYBOSS has answered my desires to facilitate my companies needs. Representatives top the star rating with their communication and commitment in showing you until you get it the works of this program probably more then they should ... Thanks guys for you hard work I hope it all pays off in the end you deserve it... !
PROSReally there isn't one thing i like most impressed by all of it
CONSWould like to have instant updated info on my tech locations without refreshing, when I'm searching for a job and use the go back button it takes me to current day when I'm already searching days,weeks,months ago , that is a bit unnerving .. lol
Vendor Response
Thanks Rush Plumbing!
Replied March 2017
Jhanvi
Information Technology and Services, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Powerful field service management software
SkyBoss is a very powerful software for field service management that helps in day-to-day operations for businesses. Personally I likes the drag-and-drop scheduling of jobs features that saves my lots of time to assign tasks. It also offers some great functionality like scheduling, dispatching, invoicing, and inventory management.
PROSThe software is more powerful with it's great features and functionality which helps all the businesses manage their day-to-day operations more efficiently and quickly. It has a user-friendly interface that allows users to easily navigate through its various features.
CONSTheir is some industries missing in the software to operate business easily. Overall it's a good software without any bugs.
Stacy
Consumer Services, 2-10 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
Amazing Customer Support
For me, it just wasn't working out for my type of business which is HVAC which has many form requirements. I can see SkyBoss becoming a staple system for others as it has many great features, just not quite there yet for what I specifically need. Again, I'd recommend SkyBoss and their amazing customer service to anyone, but it is a system still in it's growth stages.
PROSThe team at SkyBoss are absolutely amazing. They are available to help on the fly and are great at working with you. I never had any issues of not being able to get a hold of someone. They truly listen to what you need and constantly implementing updates to try and accommodate. They take the time to make sure you understand how to use the system and walk you through each step. The app itself is great for companies starting out and would like to be able to track each job or established companies that use features like loyalty programs, dispatching, paperless invoicing/estimating, private notes, computer & iphone/ipad integrations, importing price lists/quickbooks info, etc.
CONSSkyBoss is still a work in progress. I give them thumbs up for their efforts and always updating and pushing bug fixes. There are minor bugs still being worked out, some of which can be worked around.
Steve
Verified reviewer
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
SkyBoss business software has improved our cash flow and streamlined the process of doing business
Cash flow has been solved. The system of quotation to collection at completion of the work is excellent. Custom quotations are a breeze, we use it ALL the time. Sending estimates and converting them to jobs is simple and great. From customer service rep scripts and customization all the way to the end of job completion you will find that successful and satisfying communication with the customer is eased for the office people all the way to the service techs. Wonderful. And again, the SkyBoss team is right at your side.
PROSFunctionality. Simplicity of use despite underlying power. A team that is committed to continuous improvement of features, who respond to client requests. A team that helps when help is needed. And a reason based hope that this software is going to take their clients into future wonderful best business processes and practices.
CONSThey made me go Apple, no android available. Guess that has helped me in some ways though. A few bugs now and then, just like people have.
Kayla
Veterinary, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Skyboss
Skyboss rocks it does everything I need from scheduling appointments to being able to cash someone out
CONSHow long it takes to load and how slow it is to process payments
Billy
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Best Service Software On The Market!
Taking our technicians to the next level of customer service!
PROSCustomizable, Flexible, and the best support system
CONSThe only con to this amazing software for our company of 16, is that we didn’t find it sooner!
Mary
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2016
So many features I haven't even navigated the complete program!
I'm sure Brian at skyboss is going crazy with all my phone calls, this program is really unlike any program I ever used, I signed up with skyboss because I had to travel to take care of a family member across the country and needed to keep track of all my techs and supervisors i.e. Payroll check lists, vehicle maintenance and tons of other stuff, I am completely computer illiterate and did all my work on paper, Brian had me trained on the features I needed in 1 day! Amazing customer service he was able to set me up on skype and walked me through everything until I was comfortable, now I have it down I realize how easy it is to use. I would 100% recommend Skyboss to anyone, especially to those who are nervous to go paperless, as the customer service reps go above and beyond to ensure you understand everything in detail. They also have videos they email me so I can refresh my memory on my own time. It's nice being able to call and get a live person!
Mitali
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Easy Cloud-based Field Management Software
SkyBoss is the Perfect Tool for All the Professional and Business who have to improve their Field Work Management easily. We are using this software for Work Order Management and Maintenance Scheduling. It also help us to Track Real Time Data and Generate Billing & Invoicing.
PROSThe Perfect Software for Field Work Management that offers very high quality features like Work Order Management, Maintenance Scheduling, Real Time Data and Billing & Invoicing.
CONSNot having any issue that effect my work and tasks.
Jason
Facilities Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2018
I was very excited that Skyboss offered the features that I needed!
It has allowed us to create a work flow process geared around the software
PROSLots of financial features that helps keep track of managerial accounting information and easily sends the information to Quickbooks so our accounting staff has what they need. Good communication with customers, Love the inspection reports!
CONSTech's have to use Ipad only. Need to at least be able to log in via web browsers under tech account.
Vendor Response
Thanks for the great review Jason! We will be expanding mobile functionality to address your cons soon!!!
Replied May 2018
Davis
Construction, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
All around great people to work with.
The best customer support hands down.
PROSI’m an electrician and I like the fact that the software is more geared toward trades guys. There are a few things that I wish the software had but hopefully it’s in the works.
CONSHaving to learn it. But with the support I have gotten from everyone I have spoken to at Skyboss it has be great. Learning all the time.
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Great system to run your business with!
There are always upgrades and ways to improve the software. SkyBoss is very innovative yet easy to use and makes organization a breeze. The customer service is excellent!
CONSUpon our first use there were a few glitches with freezing and clicks taking you to the wrong page at time but since the updates I have not encountered any issues and am well pleased.
April
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Outstanding
Every time I have trained with the rep, I’ve learned so much. They are always there for support while learning the software.. Very well put together!
PROSUser friendly. Creators thought of everything to operate a plumbing business they way it should be..
CONSHaven’t found any yet! Everything has been good.
Reason for choosing SkyBoss
Felt right after I spoke with the rep about everything.
Susie
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
SKYBOSS RULES!!!
I was concerned that transitioning from our old school system to paperless would be a headache, but The support staff helped me every step of the way. My questions are always answered in a timely manner wether by text or phone. So happy to be on board...and my servicemen love it! Best decision ever!!
Rudy
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Great Software
Great customer support, ease of using the program, user friendly!
PROSEasy to use, user friendly great asset to our company! Very Affordable!
CONSNothing! We love the entire program it works great with our business model!
Reason for choosing SkyBoss
Very Affordable, reliable program, great reviews
Reasons for switching to SkyBoss
Service Titan was TOO Expensive!
Anthony
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2016
Great Software wish I would of found this software years ago.
Honestly nothing bad to say about sky boss. It takes alot of stress away from me that I use to have. Love the scheduling ,easy to use and I hate computer stuff.Customer service is fast and always there and they are always looking to getting better with there updates . Great job SKY BOSS
Vendor Response
Thank you for the great review!
Replied May 2016
Travis
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2017
We Love Skyboss!!
The best part about skyboss is the customer service! They are really on it! One of the customer's representative has been amazing to work with and we are so happy that we have skyboss!
Vendor Response
Thank you for the review!
Replied March 2017
Scott
Construction, 2-10 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2017
I feel like I got taken by a con artist
I learned to go with a reputable company
PROSThey had a good idea and if software gets completed and price becomes transparent and competitive with service titan, it would probably be a great product.
CONSPrice changed unexpectedly to a lot higher amount than advertised after you invest a lot of time and money. Software is only partially finished being developed.
Val
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2016
Amazing program
What could I say, AMAZING!!! Skyboss, has been very easy and very detailed and because of that Im able to enter calls and dispatch a lot faster which makes my job way easier... TWO THUMBS UP!!!