About Foundation 3000

Foundation 3000 is field service management software for small to midsize enterprises. The software’s functionality includes billing and invoicing, inventory management, contact management, work order management, scheduling and dispatch, and GPS tracking.

The Business Operating System (BOS) also performs tasks such as job costing and estimating, preventative maintenance, and rental management. The system is deployed on-premise and supports MS Windows-based systems. Foundation 300 offers a remote native tablet app for mobile capability that allows the user to have on the job access to the corporate network and data.

The system is compatible with multiple devices including; Pocket PC, Windows Mobile devices, a Blackberry, iPhone or iPad. With mobi...


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Supported Operating System(s):

Windows 8

6 Reviews of Foundation 3000

Average User Ratings

Overall

2.83 / 5 stars

Ease-of-use

2.5

Value for money

2.0

Customer support

2.5

Functionality

2.5

Ratings Snapshot

5 stars

(0)

0

4 stars

(2)

2

3 stars

(2)

2

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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March 2018

Adam from Kuzco Lighting

Company Size: 51-200 employees

Industry: Furniture

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

March 2018

the program is useful for smaller companies

the ability to sell and manage our product

Pros

the ease of editing data and the information it gives you with just s few clicks is great. it runs smoothly and offers a great point of sale experience.

Cons

it is very hard to find the right report. there are many options for retorting but it is also very limited to specifics. and if there is a way to get the report you want, there is no easy way of finding it.

May 2017

Patrick from Macdonald's Home Health Care

Company Size: 11-50 employees

Industry: Medical Devices

Time Used: Less than 6 months


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

May 2017

it was quick and responsive

Pros

The amount of products in one package. there wasn't another company out there that offered as many products as they did

Cons

The sofware is not fully in the cloud. There are parts of it in the cloud but the entire package is not

April 2018

Shayle from Kuzco Lighting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

April 2018

Foundation is suited for a new small scale business, or one with minimal users.

Can build costs and parts to build items, good accounting features, lots of reports.

Pros

It is good for accounting, ordering and cost building measures. It is very rarely down, a reliable system for sure in light of all the web based systems out there now. Lots of reporting options.

Cons

No easy way to enter tracking on shipments. Cannot enter partial PO numbers, must have exact matches. Cannot search by name on orders. Have lots of work around options in place, as cannot adjust or change things easily.

April 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

April 2018

Overall, this software does what it is supposed to do. Nothing more.

Not a lot. It basically helps me to get the job done.

Pros

I like that it has seperate areas for all functions. (accounts Payable/accounts receivable/sales orders etc..)

Cons

When using the software, it feels that is is rather slow/sluggish. As a whole, I find that the software is not very intuitive.

September 2019

Rob from 4 Seasons Fire Prevention Services Ltd

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

2.0

Functionality

1.0

September 2019

Proceed with Extreme Caution. Ensure you have "non performance" clauses in your contract.

Spent 10's of thousands of dollars plus countless hours with multiple staff members and the product was never put into full use after 3 years due to continued issues and a lack of faith in the reliability of the Foundations program. Staff voted unanimously to NOT impliment the Softrends Foundations program.

Pros

The sales pitch created a sense of this program being a one stop solution for everything

Cons

Unknowingly purchased portions of the product that had not even been developed yet. Slow, clunky and unreliable. Solution for every issue was to spend more money. We paid for Foundations to develop software that was sold as functional and ready to use.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

December 2018

Not ready yet

As I said above it has a lot of features but feels as if its being released in alpha

Pros

It looks like this software will eventually be good, a lot of functionality, it ties a lot together.

Cons

As I said above it will eventually be good. We tried to get this up and running for nearly a year before we gave up on the mobile functionality. A year after that we were still struggling to implement it.