Finding software can be overwhelming. We've helped many field service businesses choose the right service order software so they can create digital work orders and store client histories.

Showing 1-20 of 172 products

mHelpDesk

mHelpDesk is a field service solution that helps customers automate everything from first customer contact to getting paid. This includes customer management, quoting, dispatching, invoicing, billing and reporting. mHelpDesk has multiple... Read more

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Recent recommendations: 183 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Housecall Pro

Housecall Pro is a cloud-based field service management app for service professionals to automate their workflows. This solution includes a native mobile app and complementary web portal and serves a wide range of industries, such... Read more

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Recent recommendations: 156 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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WorkWave Service

WorkWave Service is a cloud-based field service solution. It offers mobile and desktop applications to connect field workers to the office to provide visibility into what’s happening in the field. The mobile applications allow field... Read more

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Recent recommendations: 139 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Service Fusion

Service Fusion is a cloud-based field service management software. It caters to businesses of all sizes across multiple industries. It offers field service management, GPS fleet tracking, credit card processing and mobile applications... Read more

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Recent recommendations: 107 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Jobber

Jobber is a cloud-based field service and landscaping solution designed for small and midsize businesses. The solution offers features like scheduling, invoicing, a client database, quotes and more. The scheduling module allows users... Read more

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Recent recommendations: 93 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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FieldEdge

FieldEdge by dESCO is a cloud-based Field Service Management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The solution allows companies to manage business operations remotely. The... Read more

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Recent recommendations: 63 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Verizon Connect Work

Verizon Connect Work is a cloud-based field service solution that allows users to organize schedules, manage and track job progress and manage dispatching process. Office and field workers can receive job information and updates on... Read more

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Recent recommendations: 52 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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ServiceTitan

ServiceTitan for HVAC, plumbing and electrical home service businesses is a cloud-based field management platform that offers scheduling, dispatch, invoicing, sales, and more. The platform offers marketing ROI and conversion tracking... Read more

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Recent recommendations: 44 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Mobiwork MWS

Mobiwork MWS is a suite of field service solutions that features GPS tracking, inventory management, billing and invoicing, work order management, electronic forms, scheduling and dispatch and contact management. It offers cloud-based... Read more

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Recent recommendations: 38 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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ThermoGRID

ThermoGRID is a cloud-based, field service solution for small to midsize residential contractor companies. It offers an integrated suite of applications to help automate the day-to-day operations of the business. Before sending a... Read more

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Recent recommendations: 36 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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ServSuite

ServSuite by Service Pro is a cloud-based business management solution for pest control and lawn care companies. It features standard field service software capabilities, which includes contact management, GPS tracking and inventory... Read more

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Recent recommendations: 22 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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simPRO

simPRO is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other... Read more

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Recent recommendations: 20 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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360e

360e is a cloud-based field service software solution designed by contractors for contracting businesses. It’s a fit for contractors in construction, electrical, property management, and a variety of other industries. Additionally,... Read more

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Recent recommendations: 19 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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PestPac

PestPac, a WorkWave software, is a web-based field service management solution, offering unique, features to improve productivity, profitability, and customer satisfaction. PestPac is a scalable solution that can serve single technicians... Read more

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Recent recommendations: 13 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Pointman

Pointman PACT is field service management software for residential plumbing, HVAC and electrical companies. Known for its seamless onboarding process and 24/7 customer support, Pointman helps its PACT members get organized, increase... Read more

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Recent recommendations: 11 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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UpKeep

UpKeep is a cloud-based integrated field service management and enterprise asset management (EAM) solution that provides businesses functionalities to manage their assets and facilities. The solution is accessible via desktops, laptops,... Read more

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Recent recommendations: 10 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Service Cloud Field Service

Service Cloud from SalesForce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and optimize... Read more

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Recent recommendations: 10 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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SkyBoss

SkyBoss is a cloud-based field service solution suitable for businesses of any size across a variety of industries. Key features include modules for scheduling and dispatch, invoicing and work orders, client tracking, task management,... Read more

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Recent recommendations: 10 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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JobLogic

Joblogic is a field service management solution designed to connect the back office, mobile workforce and customers. Users can manage jobs, quotes and invoices through one platform. Office staff can schedule jobs using the job scheduler’s... Read more

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Recent recommendations: 8 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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BiznusSoft Field Service

BiznusSoft Field Service is a cloud-based solution designed to help businesses manage and control their operational cycle. Key features include account management, quotation and contract management, work order management, scheduling... Read more

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Recent recommendations: 8 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Buyers guide


Last Updated: June 11, 2019

If you work for a field service company, you know how important it is to getting the right technician to do the right repairs for the right customer; and to complete the work order all in a reasonable amount of time. Successfully coordinating all these moving parts can be very challenging to accomplish, especially if you’re using manual methods—which is where service work order software comes in.

Adopting and integrating service work order software into your day to day operations can help streamline and automate previously tedious manual processes, both the field and the back office. Such automation leads to greater efficiency, and also enables you and your employees to spend more time focused on providing better customer service.

With all the software options on the market, however, it can be tough to know where to start when researching these service work order systems for the first time. In this guide, we’ll cover:

What Is Service Work Order Software?
Common Functionality of Service Work Order Software
Important Considerations

What Is Service Work Order Software?

Service work order software is a part of the field service software category; it's designed to help manage work orders sent to technicians and increase back office organization of work order history. Additionally, service work order software helps back-office staff respond to customer requests quickly, manage repairs and inventory across the service network and run reports to get valuable insight on service operations. It can also help easily identify the right technician for the job and dispatch them quick