Box
About Box
Awards and Recognition
Box Pricing
Starter: $5 per user/month Business: $15 per user/month Business Plus: $25 per user/month Enterprise: Contact Box for detailed pricing information. Box Personal is always free for one user. Offers a 2 week free trial.
Starting price:
$20.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Box
1 - 5 of 3,815 Reviews
Svetlana
Non-Profit Organization Management, 2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed April 2024
Box Checks Off All the Boxes
Jolie
Verified reviewer
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2019
Organized and accessible
Box allows us to work collaboratively with teammates all over the world, both inside and outside our organization. The workflow is very smooth and we are able to make live updates to documents we work with regularly. The experience has been very positive and a big improvement over what we were using previously
PROSBox has great storage capacity and many useful tools for editing and syncing items. It's a very flexible, scalable tool
CONSWe rely on Box so much that on the few occasions that it has gone down temporarily, we have been stuck until it's come back online. The good news is that this has happened only once or twice in 3+ years.
Reasons for switching to Box
Cleaner interface, better user experience, more reliable & capable
Leslie Anne
Computer Software, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Document Management using Box
My overall experience in using Box was superb.
PROSI've been a Box user for about 2 years now and I could say that I really had an excellent experience in using Box because it allows me to work and save my files without worrying about the storage getting full and even if you lost your internet connection while working you can still recover it once the connection comes back. Also, Box is accessible through Mobile phone so it's very convenient when you have something to check on your files and you forgot to bring a laptop. Box is highly recommended, it's the best so far!
CONSNothing at all because all the features of Box was all useful.
Timothy
Environmental Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed July 2019
Customers not important to box
Discontinuing service. See above.
PROSUnlimitedspace. With no extra charge. Multiple file types supported
CONSWe had requested flexibility on our licenses since our staff increases and reduces between 90-100 people. Our admin accidentally added licenses before removing some leavers resulting in an accidental increase in the licenses. Box would not reduce the number by 3 licenses even though this was a clear mistake. They tried to make us pay for the remaining period of our 3 year contract. This resulted in a waste of several thousand dollars when we were in cost reduction mode. Canceling. There are many equivalent services with better customer support and lower pricing.
Reason for choosing Box
We will go ack to sharepoint.
Reasons for switching to Box
Usability
Jamie
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed January 2024
Box useful tool
Updates are easy to track. Can restore older versions.
CONSCannot edit access files within Box. Can lose files if connectivity crashes. Had problems with more than one person editing same file at same time.
Reasons for switching to Box
switching tax software and so needed a new file repository
