--- title: "MASV Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MASV. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MASV is a good fit for you!" source_url: "https://www.softwareadvice.com/ca/file-sharing/masv-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [File Sharing Software](https://www.softwareadvice.com/file-sharing/) / [MASV](https://www.softwareadvice.com/file-sharing/masv-profile/) / MASV Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/file-sharing/masv-profile/) Reviews [Alternatives](https://www.softwareadvice.com/file-sharing/masv-profile/alternatives/) # MASV User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 16 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 12 reviews (75%) - 4 stars: 3 reviews (19%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (6%) - 1 star: 0 reviews (0%) ## MASV customer reviews Showing reviews 1-16 of 16 (page 1). ### Makes sending Terabytes of data a breeze, anywhere in the world - Overall rating: 5/5 - Reviewer: Jonathan R. - Verified reviewer: Yes - Industry: Entertainment - Product usage: Used weekly for less than 6 months - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The speed is up there with the likes of Aspera, FileCatalyst, Media Shuttle etc but at a fraction of the cost. No minimum monthly costs is a huge bonus, only pay for what we use. Since implementing this in our business, we've delivered over 1.2TB to clients and broadcasters around the world without any issues. #### Cons I do wish there was flexibility around the expiry time for packages and the ability to extend this after initially sending the package. Adding support for passphrase authentication on packages would also be a plus. Lastly, the option to hide hidden files when dragging in folders. --- ### MASV is a gamechanger - easy & effective large file transfer with small-business friendly pricing! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Broadcast Media - Product usage: Used daily for less than 12 months - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fair per-GB pricing avoids the massive licensing costs of the closest competitors. The In-browser, no-plugin system is much easier for our clients and partners to use. Their unique "portal" system makes managing multiple brands / companies / projects very easy. As a user since Beta the system has constantly improved over time. The system has generally been reliable and required significantly less technical assistance on our end than competing solutions. The design is clean and understandible, with fast, good-looking custom branding options. Perhaps most important the MASV team has been *incredibly* responsive to constructive feedback, feature requests, and has been appreciatively transparent when there's (rare) issues. The highest praise I can give is the number of other companies I deal with who upon seeing and using MASV to send us large files, have moved away from FTP and enterprise file-transfer solutions, and are now using MASV as well. I have told the team before that this is literally the file transfer system I have been (loudly) complaining that someone needed to make - and can't recommend it highly enough now that someone has. #### Cons There have been some occasional network reliability and browser / OS quirks through development (I've been a user since Beta) but, to be fair, MASV has been very good at transparency and acknowledging issues. The latest "2.0" major revision (which moved to an entirely new infrastructure provider) seems to have addressed all the major quirks, and (on our end) has been completely issue-free since release. There are a couple of features which we would very much like to see implemented ASAP (primarily automatic downloading of received packages) which are on the roadmap - but have been pushed back given the large infrastructure changes that (understandably) took priority to stabilize the core platform. #### Vendor response Happy to hear you like our new version! We now have a download manager in beta please reach out to support@masv.io for more details and access. It's free :) Replied April 2018 --- ### Charge by download, not by upload - Overall rating: 2/5 - Reviewer: Jeffrey V. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Easy to use interface with only a few steps to get setup. #### Cons The billing practice of charging by download is very sneaky. Almost all other companies charge by upload. When you upload a 100GB file, at $0.25/GB, you think it will cost $25, but if someone clicks the download button a few times of has to redownload it since it didn't download to completion, it charges you for each one. I sent a $100GB file and ended with a $275 charge for that one file because the download was attempted a few times. I felt ripped off, customer support didn't care. #### Reasons for switching to MASV I switched to transferXL since they don't bill deceptively as I experienced with MASV. --- ### Used MASV for dozens of time sensitive projects, an they came through. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used weekly for less than 12 months - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Pay for what you use, no subscription. Much Easier to use than similar software. Responsive technical help, especially when you are in a pinch. #### Cons MASV is a young company. They cannot get you into every corner of the World, yet! You pay more when there are multiple recipients. Not knowing ahead of time, whether a sent file will travel to the selected destination. --- ### Fast and secure transmissions!! - Overall rating: 4/5 - Reviewer: Erwin C. - Product usage: Used daily for less than 6 months - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Its easy and simple to use. Fast and friendly customer support. Right price for the service. Quack quack said the duck!! #### Cons Email correspondence does not auto-fill when typing based on contact list or previous emails used. Also not drag and drop of files. Don't like that you have yo choose if its a single file you want to upload or a folder with content in it. It should be a simple upload dialogue box regardless of files or folders you want. #### Vendor response I just wanted to let you know that we now have added an auto-complete feature to remember previous recipients emails and avoid typos. More information here: https://medium.com/masv/recipient-autocomplete-teams-beta-356bf8e1c5d We agree that it's annoying to have two separate buttons for files versus folders but unfortunately that's the only thing the browser allows you to do. Eventually we plan to add optional software which should get rid of this annoyance. Replied April 2018 --- ### Reaches Beyond Expectations - Overall rating: 5/5 - Reviewer: Arno S. - Product usage: Used daily for less than 6 months - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that now you can have a portal and give the link to your clients so they can send you files very easily and securely without having to put in my email address manually. #### Cons I would live to be able to save some of the client email addresses that I use constantly so I don't have to manually write them every time. One of my clients wanted to send me a file and they typed my email wrong and it went to someone else, this feature will eliminate the typo problem and to have to go to your contacts and copy paste email addresses...!! Or maybe to have the option to import contacts into your account! #### Vendor response I just wanted to let you know that we now have added an auto-complete feature to remember previous recipients emails and avoid typos. More information here: https://medium.com/masv/recipient-autocomplete-teams-beta-356bf8e1c5d Replied April 2018 --- ### Best reliability I have encountered to date, and the interface is beautifully clear and simple. - Overall rating: 5/5 - Reviewer: Philipp R. - Product usage: Used weekly for less than 12 months - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Simple uncluttered interface, and the best reliability I have encountered so far. No need to compress files prior to sending. Excellent and responsive customer service. Pay as you go. #### Cons I would like to be able to retrieve previous recipients more easily, as in auto-populate the recipient email field. I would like to see the history archive not expire so quickly. It is useful to be able to verify past transmissions without having to sift through email verifications. It would be useful to have a simple way to add recipients once something has been uploaded. Or, receive a link I can forward to additional recipients. #### Vendor response Thank you for your feedback! We have now implemented the recipient auto-complete feature and now keep history forever. Feel free to reach out with any other upgrades. Replied April 2018 --- ### Using Masv to move big files fast is just a no brainer. Works well. Only pay when you need it. Great - Overall rating: 5/5 - Reviewer: Lindsay C. - Verified reviewer: Yes - Product usage: Used other for less than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It does what it says it will do. Not complicated. No fuss. Only pay when I need it (Not often). Just makes sense #### Cons Masv Rush is not something I use regularly enough to complain about features. I guess multi user access would help but I believe they were adding that or maybe they already have. --- ### Nice and easy way to move your files - Overall rating: 5/5 - Reviewer: Rogelio D. - Verified reviewer: Yes - Product usage: Used weekly for less than 6 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Low Cost, Price, friendly, easy to use, the best way to move your files, the software is very nice, because with only a few minutes you can Learn a ABOUT IT. #### Cons The software development company have to do more often the upgrade of the App, and the file size will be less mb. --- ### I used MASV Rush to transfer some larger video files to client on a recent project. Did the job! - Overall rating: 5/5 - Reviewer: Paul A. - Verified reviewer: Yes - Product usage: Used monthly for less than 6 months - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros A straight forward "push" of larger files, with notification. Fast and straightforward. I like the pay as you go structure. --- ### Its been excellent - Overall rating: 5/5 - Reviewer: Robin P. - Industry: Media Production - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I can send large video files.. pay as you go.. and very fast.. its changed the jobs I can do.. I would not be able to do shoots that needed large files to be sent by internet.. now I can and its super fast.. even if Im send the main footage as a HDD by fedex.. I can also send the footage by MASV as back up and an extra service .. makes me look good.. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That there is no size limit.. and pay as you go..and easy to use..and FAST..!! it has allowed me to take on shoots I wouldn't have before.. I don't want to FPT directly to slow client computers and I don't have edit software to edit or compress files.. and the speed with Accelerator is amazing #### Cons The one thing that would make it 101% for me would be that it could transfer empty folders to keep my SxS card folder structure.. --- ### No vale lo que cuesta - Overall rating: 5/5 - Reviewer: Miguel G. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used monthly for free trial - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros La interfaz es nuy intuitiva y fácil de usar, no necesita que se compriman los archivos para ser enviados #### Cons Es muy caro , y no es un programa exclusivo, habiendo otras alternativas --- ### I am using MASV Rush frequently to transfer the large files and i'm very much satisfied with it. - Overall rating: 5/5 - Reviewer: Bishnuhari T. - Product usage: Used weekly for less than 12 months - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very simple uploading process and multiple times downloading option. Which is great for my scenario. --- ### MASV Rush makes sending large video files a breeze - Overall rating: 5/5 - Reviewer: Stephen B. - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A great "pay as you use" way to send massive video files. Plus, I really like our return "portal" which gives clients and others a way to send large files back to us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MASV Rush is a simple to use and powerful way to send our large video files to our clients and outside producers. It's notification and tracking tools allow us to confirm files have been uploaded and delivered. When your business relies on sending and receiving 50-gigabyte files or larger, MASV Rush is a no-brainer. --- ### 100 words isn't enough to express the ease and susscess of this platform. - Overall rating: 5/5 - Reviewer: Andi W. - Product usage: Used weekly for less than 6 months - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As a freelance videographer & editor I spend a LOT of time transferring files back and forth between clients. MASV rush is easy to use, transfers files faster than any other platform and has amazing customer service. #### Cons A few times my clients haven't understood the expiry date on files - I've had to tell them separately that the files will expiry and have had to resend files in a few instances. --- ### Very good. A premium service at an excellent cost and support from a dedicated team. - Overall rating: 5/5 - Reviewer: José C. - Product usage: Used other for less than 6 months - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Simple to use and very objective. Very fast upload and download with the right ISP. A very fair price for such create quality in service. #### Cons - It doesn't support resume concerning file upload and no realtime info of download progress on the recipient end. - Concerning link validation, there is no option to upgrade the date of delete. - It's no possible to retain a partial upload and download. --- MASV Reviews, Pros and Cons - 2026 Software Advice