I use ZAPA Portal everyday. As a paralegal, it is critical that we have a software to securely share sensitive documents with our clients and third parties. This software allows me to drag and drop, upload with ease, large attachments. The security of this site protects our clients and gives everyone peace of mind. It is also very user friendly, so clients can easily learn to use this software. I would recommend ZAPA Portal to any business looking for a reliable software to share and store files.

There is nothing that I do not like about this service.

Zapa is very user-friendly. Individuals of all ages find this software very safe and secure to use to upload documents such as legal ones.

I didn't dislike anything about this software.

Clients are able to upload personal files, download files, sign and reupload authorizations. The ability to set permissions for each end user is very important and easy. Clients enjoy the ability to have tasks (electronic To-Do list) and to close them as they complete them.

Secure, easy to use for all users with varying levels of technical knowledge, safe, great Customer Service,

Not able to respond to task notes directly

The intuitive nature of most of the features makes it seamless to not only utilize the system internally, but also makes communication with clients efficient and fairly easy.

The ability to send reminder emails for tasks from the overall dashboard would be awesome.

Ease of use--even for some of our elderly clients

Terminology of some of the features and location of features. Audit History was not intuitively clear to some of our staff and it is located in the ellipses as opposed to a button that clearly states "More Features". Since this is what I liked least, this demonstrates that there is a lot that I LIKE about this product.

It is so easy, fast and user friendly. I love that you can edit PDFs right in the system

We still use Zapa to this day. There is nothing that I do not like about this system.