Aladdin
About Aladdin
Aladdin Pricing
Aladdin Professional: $45/user/month. Additional implementation fees apply.
Starting price:
$45.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Aladdin
1 - 5 of 18 Reviews
Gaetan
Human Resources, 501-1,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Aladdin Software is a great product.
By using Aladdin Software! I fix most of my issue that i have in my operation: Asset of our properties. Control work load of my employees and preventive maintenance schedule more.... Almost in one click i can get more information now.
PROSAladdin software is user friendly, It is the perfect product for my maintenance team. The asset management and preventive maintenance are very impressive, This what i was looking for..
CONSAs per i have many properties, the negative side of it, is i can not get all data on one dashboard (I need to download on each site). During the process, it was difficule due to the time to down laod all informations and mistake on the template. Most probably, i will next time take all inclusive with data entry.
Reason for choosing Aladdin
Presentation of the product was attractive to me and the most important it was covering the needed of my organization.
Vendor Response
Dear Gaetan, Thank you for taking the time to review us. We highly appreciate it. We have noted on your feedback of wanting to see all your data on one dashboard. We are currently working on an upgrade of Aladdin where this will be solved. We will keep you updated. Kind regards Aladdin SGE Team
Replied February 2021
Faheem
Food & Beverages, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
CMMS for Small to Medium Manufacturing Companies with Good Value for Money
Overall very satisfied with our experience with Aladdin from selection, customization, configuration and ongoing use for four years. The implementation and deployment of the system is successful delivering significant improvement in the maintenance management.
PROSSoftware is very easy to use and is built with screen similar to webpages. Elements on pages are hyperlinked to other functions /modules and moving between different modules is very easy and simple. The workflows are simple and customizable. The interfaces / pages are simple and only show the information that is required to do the work thus not overwhelming the user. The team is very capable and is able to customize the solution as per the requirements form us. I have worked with multiple implementations of different software within supply chain, I found Aladdin team as one of the best that I have worked with. Their ability to understand the requirement and implement is commendable. One such example is the scheduling module, which easily stands out vs any other software that were evaluated. The module shows the information related to the availability of resources based on their work schedule and already assigned work. It has drag and drop interface to schedule the workorder, there is color coding to show overbooking and out of normal working time assignment to resources. The ease of access of records is also a feature I would like to highlight. From within assets module one can see the history of the work that has been done in the past, each record is a hyperlink which can take to the details of the work order. These are examples, there is much more to the software which is not possible to cover in this short review.
CONSThe preventive maintenance module can be improved further. Although it fulfils the basic requirements however the workflow can be improved further. The system is cloud based and loading of the system is sometimes slower than what you would expect.
Reason for choosing Aladdin
Value for Money, ability to customise, local support in UAE.
Reasons for switching to Aladdin
Previous system wsa not easy to use with lower skill base team was not able to use it despite multiple efforts.
Vendor Response
Dear Faheem, Thank you for taking the time to review us. We highly appreciate your well detailed feedback. We are delighted to know how pleased you are with Aladdin and our support team. At Aladdin, we believe in providing the best service to our customers. We have also noted your feedback on the preventive maintenance module and the loading down. We will include these in our quarterly software updates. Kind regards Aladdin SGE Team
Replied March 2021
Hudayfa
Education Management, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2021
My Review
-Easy to Use -Many Options -Good reporting tools
CONS-Few missing features, like bulk adding of pictures -Slow -Need to report new features or changes on the system clearly
Vendor Response
Dear Hudayfa, Thank you for taking the time to review us. We appreciate your feedback. We are sorry to hear that you were not aware of our new features and upgrades. We conduct customer networking events twice a month, during which, the upgrades and features are discussed in detail. We'll make sure you're invited for our March sessions. We have also noted on your other issues and will include them for our future upgrades. At Aladdin, we are constantly working to improve our customer experience. So, please feel free to share any other feedback you may have. Kind regards Aladdin SGE Team
Replied February 2021
Muhammad Waseem
Hospital & Health Care, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
Aladin Requester Review
Till now its fine few suggestion like to add as per my experience whenever there is auto upgrade of mobile phone the application need to reinstall again .similarly there is not option to monitor instruments PPM records and POP up messages for any planned maintenance due.
PROSIt is very good software for the clinical point of view we can keep record of all the instruments in the lab with traceability.
CONSinstruments service request can be generated with few steps can follow up and to get a final report through email are good features.
Vendor Response
Dear Waseem, Thank you for taking the time to review us. We appreciate your feedback. We are pleased to know that you're happy with our software. We have also noted your feedback on auto-upgrades and pop-up messages for PPM activities. Can you please send us more details on this via email? Alternatively, you can also get in touch with our support team regarding the same. Look forward to hear from you. Kind regards Aladdin SGE Team
Replied March 2021
SHUSHANTH
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
User friendly software
Good
PROSThe feature are very use to understand and use
CONSA complete inclusive report generating system not available.
Vendor Response
Dear Shushanth, Thank you for taking the time to review us. We appreciate your feedback! Currently, in Aladdin, we have templated reports based on key user requirements. We are, however, looking at an overhaul of our dashboards and reports, and have added to our roadmap for upgrades for next year. Meanwhile, we would be happy to hear more about your requirements in order to include that in our software development. Regards Aladdin SGE Team
Replied November 2020