All AUTOsist Reviews
1-25 of 132 Reviews
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John
Law Enforcement, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Autosist Review
We haven't experienced any real issues with the Autosist software. The customer service response is always quick and they take care of what needs to be done. The benefits of using this software have been organizing all of our vehicle assets to one place, saving time and money, and tracking our fuel usage and mileage with the mobile portion of the app.
PROSThe Autosist app helped us organize all of our vehicle data to one place that was accessible to all of our users. We are able to track fuel costs, when inspections are done and what was found wrong or missing and when the issues were resolved, and get reminders when service is due. We save time and money by being able to access the information on each vehicle without having to physically get in it to document and update our records.
CONSThe only thing that didn't work well for us in the Autosist app was the inability to have a second inspection tab which linked to the service portion of the software for engine repair. We have two areas of inspection that is not really applicable to probably the majority of users so I understand why it is set up this way but is probably the only thing I liked least about it. We carry a lot of equipment in our vehicles so we have an inspection that is done for Code 3 emergency equipment and another inspection for vehicle maintenance. It would have been nice to separate the two but other than that the app is awesome.
Vendor Response
Hi John, thank you so much for your review and feedback! When you mention the 2nd inspection tab, are you referring to a 2nd inspection form for your other assets? If so, we can have as many custom inspection forms as you want and give you the ability to select the form you want based on the asset. Please email us at support@autosist.com and we can try and see what we can do for you.
Replied June 2020
Paul
Oil & Energy, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Made fleet management and maintenance tracking very easy!
The ability to track regular maintenance, not just on vehicles, but all the different equipment we have with easy has helped our mechanics tremendously. Being in the safety department and being able to do an inspection and track any findings we have until the issue is resolved, with reminders and work orders has really made our fleet of equipment much more reliable and our customers see it it too.
PROSWe are able to not only track maintenance but any inspection from multiple departments. We can track all findings, corrections and repairs very easily and quickly. Has made this process very efficient for our business.
CONSI am do not deal with the cost of the program, but it has been worth every penny.
Reason for choosing AUTOsist
Our [sensitive content hidden] looked at several different options. He ultimately chose Autosist because of ease of use, its capabilities and their customer support which is, one of, if not the best I have ever dealt with.
Mayela
Wholesale, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
AUTOsist
It's a great APP, with great features
PROSThe software has some great features and easy to use
CONSThere's a delay on the web. Since we don't log Trips, that tab is irrelevant to our company.
Reason for choosing AUTOsist
Cheaper and easier
James
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
User from Malaysia
I’m personally quite satisfy with Autosist which help my monitoring work become a lot easier for daily maintainence work. They also have fuel tabs and other work tabs but i didn’t need that feature as it will take up a lot more time to key all that in
PROSI used Autosist for years to record my service record on my trucks and I can check back anytime to monitor the spare parts life tenure which directly affect my maintainence cost. I do also like the reminders tab which I can schedule weekly maintainence and instruct my technician to do the preventive maintainence. This is important as down time is the biggest issues in transportation industry.
CONSThe pricing is in USD so if convert back to Malaysia Ringgit is actually quite costly for a small company like mine. Also, you need time to do all this book keeping and if the handler is not familiar then this apps will not be useful.
Josh
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Fantastic Product
Cost Control as well Inspection and registration reminders are awesome. 100% good experience so far.
PROSAUTOsist's ability to have all of your information in one spot as well as being able to input info from your smart phone is game changing. Its ease of you is especially important as we multiple hands in this program and it is easy to teach. Also just as import is the customer service A++++++ [sensitive content hidden] & his team are top notch.
CONSDrop downs for in certain areas would be awesome. Example would be person or company performing the work. I could place this in a [sensitive content hidden] and someone else could place it in as [sensitive content hidden] Service. With that when you export it is more challenging to review. There are a few areas that would benefit from this...
Reasons for switching to AUTOsist
This software is professional
Nick
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Great software for our needs
Overall experience so far has been great. We demoed a few different systems and this was the best fit for us and our approximately 100 units. Customer support has been great, and very responsive. And onboarding / implementation was simple.
PROSWhat we liked most about autosist is its ease of use. We needed a more sophisticated system fo maintenance tracking and this software fulfills all of our needs. Others that we demoed were more complicated from a user standpoint. We wanted something that would give us the proper reports we needed and also was easy to use for our mechanics. We are finally able to do away with manual spreadsheets and maintenance boards. The excel export spreadsheet is exactly what we need to track labor hours and maintenance records by department.
CONSWe haven't really run into any "cons" just yet. If I had to think of one I would say the inability to eliminate some unnecessary fields would be it. We are able to add custom fields as needed, which is great. But we are unable to remove default fields that we dont want or need. Not a big deal, but it does make for a more cluttered user entry field.
Reason for choosing AUTOsist
Ease of use, simple reporting
Lori
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Great for businesses that service their own vehicles
Easy to use, information easy to extract.
PROSVery simple to use. We do most of our own service work in-house. Most other systems have functionality related to invoicing, billing and inventory. None of that is currently relevant information to us and we'd have to design workarounds to use the other software.
CONSI don't dislike anything. It is so easy and doesn't require any "workarounds".
Reason for choosing AUTOsist
Simple
Louis
Facilities Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Excellent vehicle maintenance tracking software
The excellent customer service ensured seamless uploading of our databases. Response to our emails is extremely quick and our requests are handled efficiently and to our complete satisfaction. When we initially started using this software we somehow managed to delete an entire data base. We notified [SENSITIVE CONTENT HIDDEN], who has been our customer service person, and he quickly restored the deleted data. As we became more familiar with the software we began using it more efficiently, and intuitively generated focused reports as needed. This software keeps our vehicle scheduled maintenance organized and accessible with just a few clicks. It has become an integral and indispensable asset for our department.
CONSNot compatible with with MS Word apparently. Have to convert Word document to XL document to upload to database.
Abid
Food & Beverages, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
AutoSist
Management of our fleet vehicles, managing our vehicle insurance needs. Compliance for vehicle management without headaches. Cost effective.
PROSEasy to use both by the administrator and the driver. Autosist help our organization to become efficient with our fleet management, with decreasing our time to manage fleet issues without breaking the bank.Customer support is there to get us going. It took us a little while to get our employees get started using it. In time they have seen the value to their time.
CONSAt this time the portal meets our organizational needs.
Reasons for switching to AUTOsist
Not efficient and not productive. Many errors.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
The Right Fit
After reviewing and trying other platforms, Autosist filled the gap we had in an adequate, easy to use program for our maintenance and tracking of our rolling assets.
PROSThe mobile app is easy to use with minimal training. The layout is logical for inspections and maintenance notes.
CONSThe filter function doesn't quite put all our assets in the correct order- it's not a major 'con' of this application.
Warren
Law Enforcement, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Manager's dream
Easy to use and implement. It's great because users have the app on their phone and record all fuel and maintenance remotely. Less paperwork for support staff. All invoices are scanned into the software and are easily retrievable. Makes managing the fleet a dream.
PROSThe reminders ensure that no oil change, cleaning or transmission flush is missed. Several different people are using these vehicles, but the communication between users is excellent. Our mechanic has access and schedules shop time without being asked.
CONSNothing. Everything has been good. The only improvement I would look at is we purchase fuel in bulk and do not have pricing at the time of fill-up, but I would like to create spreadsheets with mileage and fuel consumption based on volume.
Reason for choosing AUTOsist
Price and ease of use.
Steve
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Review
I like the online as well as the app. Always comes in handy. Pretty easy to use!
PROSHas a lot of places to store information that is really helpful.
CONSWould be nice to see a few different templates for inspections. We track all of our trailers in there so I dont need to check the engine and oils on a trailer for example. Instead of having to create one every time we add a new vehicle or trailer or piece of equipment.
Vendor Response
Hi Steve, thanks for your review! For the custom inspections, you should be able to copy an existing template and edit it based on your needs. If you add a new vehicle or asset, you can assign them existing inspection forms. Does that make sense? We can walk you through it if you email us at support@autosist.com.
Replied November 2021
Joe
Building Materials, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
A easier way to track expenses
Customer service is top notch, when I had questions they took care of things right away.
PROSWe had a truck that went in for warranty issues and the dealer wanted all of our service records, with just a few clicks we gave him everything he wanted.
CONSIf you make a mistake entering something it can be a little frustrating to correct it.
Scott
Government Administration, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Excellent for Fleet Managers
We have over 200 pieces of equipment to manage in our fleet. We were using two different sites to manage our costs & when our P.Ms were due which cost much more. A friend told me about AUTOsist so we tried it. Being able to use the site from a desktop to a mobile device is extremely helpful. The customer support is amazing. The site continues to add more & more features that are a great help. I highly recommend the site to anyone who has 1 vehicle to Fleet Managers who have hundreds.
PROSBeing able to add photos of invoices & other records.
CONSSeems to run a little slow.
Joanna
Telecommunications, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Customer Support is AMAZING
We are able to monitor the maintenance and services for all of our company vehicles as well as alerts for expiring registration and insurance cards. AUTOsist customer service is very quick to respond to emails.
PROSThis software is very user friendly. I love the integration between the application for smartphones and the website. I can monitor the activity from my desk computer using the website and my technicians can use the application on their smartphones in the field.
CONSIntegration with our existing processes was not difficult.
Justin
Food & Beverages, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Definitely Simplifies Fleet Management
It does help us track usage of the vehicles, maintenance schedules, and keep a record of the cost of repairs.
PROSI like the organization of the program, the ability to add and remove users. I frequently just open the app to identify which truck is which.
CONSThe interface could be slightly better on the app. I don't like how there isnt a back button to go back to the garage, I just have to hit the garage button. It is a bit of a hassle to switch people from administrator down to user. The app also logs me out occasionally which is annoying.
CHRISTINA
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
AUTOsist is very user friendly!
I have found it very user friendly. I have been able to figure most of it out myself without any training or walk through from anyone at AUTOsist. I have had to call customer service once, and they were quick and helpful.
PROSI enjoy that this software allows you to categorize the equipment into different folders that you name yourself.
CONSI would like there to be an archive/condensing option, so that it only brings up the current year, quarter etc. but without having to delete previous years' entries.
Vera
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2017
Very simple and user friendly platform. Easy to use and perfect for our company fleet!
We love this product because it is easy to use with all the right inputs and some optional fields as e extras. I love that we can manage a fleet with over 50 vehicles and easily access information to each, upload critical documents and set reminders for servicing and maintenance. Customer service is amazing- very friendly and helpful. They are also open to comments and suggestions for improvement!
CONSI would like more optional fields to input notes for other things more specific to what our company needs. The platform however is perfect for our needs and there are enough options to play with and use for fleet specific information. It would also be nice to be able to run different kinds of reports for just one vehicle or a filter of specific vehicles and not just export all data to excel.
Spencer
Public Safety, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Robust fleet maintenance software
Ability to customize it depending on fleet size and use.
CONSPhone app feels outdated, needs updated.
Lyn
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
so far it has been great .
Th e ease of access it it isn't limited to just one computer. We can sign in from any where. doesn't matter if we are at home or on vacation we can still have access. You don't have to pay for every user that logs in that is great.
CONSIt doesn't generate a printable report list of vehicle reminders to give to mechanic. There are certain things you can't grant permission to other users.
Vendor Response
Hi Lyn, Thanks for your review! We do have a number of reports including a list of reminders that can be printed. You would need to click on the excel report and all your reminders will be on its own unique tab for your entire fleet or you can run it by a specific vehicle. Please give us a call or email us at support@autosist.com if you have any issues. Would it be possible to update your review if you feel that this report meets your needs? Thanks so much!
Replied January 2018
Greg
Construction, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Equipment repair tracking made easy.
Great product!!
PROSVery easy to learn and use. Stores all pics and docs for each repair to quickly refer to if needed.
CONSNo cons. This software is perfect for my business of equipment repair and servicing.
Iky
Wholesale, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2017
Very Easy and Complete Maintenance App
We hold a better record and most important, the maintenance on all vehicles are done when it is time.
PROSThe app is doing what I needed and more, I love it that I can access with my desktop, iPad or Phone. I give the maintenance guy access to all the vehicles and he can add all the service details and set the reminders, also each driver can put the gas fill up details on his phone, even take picture of the invoice.
CONS1. I really would like to be able to change the language (Spanish in my case) 2. It would be a good thing to expend the permissions features for the assigned users. For example... the driver should not change the vehicle settings ore change the service information, just edit and add the fuel information.
William
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Streamlining fleet maintenance for our Municipality.
The AI is extremely straight forward and easy to use. When creating service records, having the ability to attach to invoice to the record gives me the ability to electronically store the records instead of cluttering my office with paperwork. The fuel report is also useful in aiding our Borough Secretary while verifying fuel purchases for the month. The owner and his staff are exceptional to deal with and any issue that has been encountered is quickly resolved.
CONSI currently have no issues with the software from a functionality standpoint. My only recommendation and not a complaint is a UI refresh. Particularly in a front page dashboard for service reminders.
Kermit
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2017
A very professional and accommodating group to deal with.
AUTOsist is an accurate and easy to use application for all levels of vehicle and equipment management in our organization. AUTOsist has been an amazing addition to our mechanical shop, administration and field staff in keeping and maintaining all our important heavy equipment and vehicles working a 100% of the time. In our opinion the program will easily 'pay for itself' by saving expensive breakdowns due to missed maintenance. Additionally, the 'constant searching' for accurate vehicle and equipment manufacturer information when trying to locate necessary parts and accessories from the suppliers is completely alleviated.!
Caitlin
Consumer Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great
Great!
PROSEasy to use, everything in one place, helpful
CONSnothing negative to say about this product