--- title: "Azuga Fleet Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Azuga Fleet. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Azuga Fleet is a good fit for you!" source_url: "https://www.softwareadvice.com/ca/fleet-management/azuga-fleet-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Fleet Management Software](https://www.softwareadvice.com/fleet-management/) / [Azuga Fleet](https://www.softwareadvice.com/logbook/azuga-fleet-profile/) / Azuga Fleet Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/logbook/azuga-fleet-profile/) Reviews [Alternatives](https://www.softwareadvice.com/logbook/azuga-fleet-profile/alternatives/) # Azuga Fleet User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 302 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.2/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 173 reviews (57%) - 4 stars: 81 reviews (27%) - 3 stars: 21 reviews (7%) - 2 stars: 8 reviews (3%) - 1 star: 19 reviews (6%) ### Most mentioned pros - It offers the core features needed to manage vehicles, monitor driver performance, and stay on top of maintenance. While there are areas where the user experience and integrations could improve, it has been a reliable tool that has helped us better manage our fleet. - What I really Liked most about Azuga's Fleet program is its ability to track every location of all vehicle assets from day to day activities and how it gives you a perspective on how well your drivers are performing. - What I like most about the app is the ability to see my score on a daily basis and use that to monitor my strengths and weaknesses while driving for my company. ### Most mentioned cons - Customer support is not the best or service branch has had four Azuga Components that has to be replaced and it’s been over 4 months with no response from Azuga customers service on replacements. - The times when an alert would go off for no reason like for a seatbelt, or at random times at a full stop at a light or intersection - It can be a little slow at times to download the live feature and show accurate movement. ## Azuga Fleet customer reviews Showing reviews 1-25 of 302 (page 1). ### Fleet Tracking - Overall rating: 5/5 - Reviewer: Andrew M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has met and exceeded the expectations of our company. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I like the breadcrumb feature. It allows us to ensure the drivers are staying on the routes assigned. #### Cons Sometimes there are lags on the location of the trucks. #### Vendor response Hi Andrew, Thank you for sharing your experience and giving us an 8/10 recommendation! We’re glad to hear that the breadcrumb feature has helped your team ensure drivers are staying on their assigned routes—and that the system has met and even exceeded your company’s expectations. We appreciate your note about occasional location lags. Our team continually works on enhancing performance, and your feedback helps us prioritize improvements that make tracking even more reliable. Thanks again for choosing Azuga—we’re excited to keep supporting your fleet’s success. —The Azuga Team Replied August 2025 --- ### Reliable Fleet Management with Useful Tracking Features - Overall rating: 4/5 - Reviewer: Logan S. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Azuga Fleet has been a dependable fleet management solution. It offers the core features needed to manage vehicles, monitor driver performance, and stay on top of maintenance. While there are areas where the user experience and integrations could improve, it has been a reliable tool that has helped us better manage our fleet. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Azuga Fleet provides an intuitive dashboard that makes it easy to monitor vehicles, driver behavior, and maintenance needs. The GPS tracking is reliable, reports are easy to understand, and the mobile app gives drivers and managers quick access to important information. It has helped improve visibility into our fleet operations. #### Cons The reporting and dashboard customization could be more flexible, and some settings can be difficult to find. There are occasional delays in data syncing, and deeper integrations with other business software would make the platform even more valuable. #### Reasons for switching to Azuga Fleet We switched because of the competitive pricing, seamless integration with Aspire, and the overall value Azuga offered compared to other fleet management solutions. --- ### Easy to use - Overall rating: 5/5 - Reviewer: Tam T. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Good Interface, easy to use, never had a problem #### Cons The only thing con about it is they need to add more features --- ### Need to fix idle time record keeping - Overall rating: 4/5 - Reviewer: Steve P. - Verified reviewer: Yes - Industry: Chemicals - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s decent it does a good job of keeping a record of where I go between each job the accuracy of being at a specific location isn’t exact like I was at a Home Depot in Vero Beach and it shows that I was at Walgreens, but overall it’s not bad. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It’s 90% accurate when it comes to driving and keeping a record of where you go and how much time you spend at each account #### Cons The accuracy of idle time I’m a technician that gets graded on metrics with Azuka and I would have a perfect score if it wasn’t for my idle time and unfortunately, when I’m in remote locations where there’s no Wi-Fi cellular data it shows that my idle time can exceed over 35 to 45 minutes or when I’m driving from my home to my first destination I don’t see how that’s idle time when I’m actually driving, I would consider idle time is when just sitting in the truck with the engine on and running and not moving anywhere I think if that got fixed, myscore will be much higher #### Reasons for switching to Azuga Fleet I’m not 100% sure why my company switched exactly maybe need to have more accurate tracking #### Vendor response Hi Steve, Thanks for sharing your experience! We’re glad the system helps with trip and time tracking, and we appreciate your feedback on idle time and location accuracy. We know how important accurate reporting is, and our team is working on improvements. Our support team is also here if you’d like help with tips or troubleshooting. Thanks again for your review - feedback like yours helps us keep improving so the system works better for you. -The Azuga Team Replied September 2025 --- ### A few tweeks needed - Overall rating: 5/5 - Reviewer: Edward J. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been good a little to sensitive at times. Most of the time the model alerts when your not moving at times #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Helps be more aware of your driving habits to make you a safer driver. To always think safety first. #### Cons Customer support is not the best or service branch has had four Azuga Components that has to be replaced and it’s been over 4 months with no response from Azuga customers service on replacements. #### Reasons for switching to Azuga Fleet Company executives changed systems for drivers #### Vendor response Hi Edward, Thank you for your thoughtful review and for sharing both the positives and challenges you’ve experienced. We’re really glad to hear that Azuga has helped you stay more aware of your driving habits and keep safety top of mind - that’s one of our biggest goals. We’re truly sorry, though, to hear about the difficulties you’ve faced with customer support and delays on component replacements. That’s not the experience we want our customers to have, and your feedback helps us see where we need to do better. I’ll make sure your comments are passed along so our team can take a closer look at this. We appreciate your patience and the fact that, despite the bumps, you still see value in Azuga and would recommend it. Thanks again for taking the time to share your experience - we’re listening and working to improve. -The Azuga Team Replied October 2025 --- ### Great easy to use product - Overall rating: 5/5 - Reviewer: Jake B. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been great. It has greatly improved our overall driver safety and all our managers use it daily to track their installers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product is very easy to use and comes with an incredible support system from the Azuga team. I would highly recommend it #### Cons The 3 year contract was a tough pill to swallow and if you lose a unit you have to pay a cancellation fee. #### Reasons for switching to Azuga Fleet The product quality was not improving, and the customer support was very poor #### Vendor response Hi Jake, Thanks so much for the fantastic review! We’re thrilled to hear that Azuga has been easy to use and that our support team has made a positive impact. It’s great to hear that Azuga has helped improve driver safety and made daily tracking easier for your managers - that’s exactly the kind of impact we aim for. We totally understand that the 3-year contract can feel like a big commitment, and we appreciate you sticking with us. Your feedback helps us continue to improve how we support our customers, especially when it comes to flexibility. Thanks again for recommending us and for being part of the Azuga family! -The Azuga Team Replied September 2025 --- ### Azuga review - Overall rating: 5/5 - Reviewer: Travis F. - Verified reviewer: Yes - Industry: Building Materials - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it, it tracks and i get live reports on what my drivers are doing. It make it easy to see what they are doing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer Service, scheduling and dispatch, tracking, mobile device compatibility, and client access. #### Cons Learning curve, pricing, billing and Invoicing, value of money, that is about it. Everything else is great #### Reasons for switching to Azuga Fleet Easier hookup and help with monitoring trucks. #### Vendor response Hi Travis, Thank you so much for your detailed review and for giving us a 10/10 recommendation! We’re thrilled to hear that our customer service, scheduling and dispatch, tracking, and mobile compatibility have been so valuable for your team—especially in helping you monitor trucks and get live driver reports. We appreciate your feedback on the learning curve, pricing, and billing, and we’ll share these notes with our team as we continue to improve our platform and processes. Our goal is to make Azuga as easy and efficient as possible for you, and feedback like yours helps guide that work. We’re glad to be your partner in keeping your fleet running smoothly and look forward to supporting you for many years to come. —The Azuga Team Replied August 2025 --- ### Always in The Know - Overall rating: 5/5 - Reviewer: ANGEL F. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Azuga Fleet is that It keeps the company assets at a glance without you even to having to be at the office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I really Liked most about Azuga's Fleet program is its ability to track every location of all vehicle assets from day to day activities and how it gives you a perspective on how well your drivers are performing. #### Cons What did I like least about Azuga fleet is very hard to have answered because in reality I cannot think of anything to say. #### Vendor response Hi Angel, Thank you so much for the glowing review! We’re really glad to hear that Azuga has helped you keep tabs on your vehicle assets and driver performance (even when you're away from the office). That kind of visibility is exactly what we aim to deliver to our customers. Also, we appreciate your honesty about not having any cons to share - that’s high praise, and we don’t take it lightly! Thanks again for your support and for being part of the Azuga family. If you ever have feedback or ideas, we’re always here to listen. -The Azuga Team Replied September 2025 --- ### Syngenta Azuga Review - Overall rating: 4/5 - Reviewer: Kevin W. - Verified reviewer: Yes - Industry: Chemicals - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This is a great safety tool that we are all aware of and discuss, being that we are a very competitive group. We all want the high score. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The daily scoring and I very mindful of my driving each day. The app is easy to use on the phone. I wish we could see our co-worker scores also. #### Cons Being penalized for a hard break when the break was needed to avoid an incident. Also the speed limit confusion on a couple of roads that also have an access road. The interstate may be at 70 mph, the access road at 45 mph. I will be on the interstate and my dashboard will show the 45 mph. #### Vendor response Hi Kevin, Thanks for the thoughtful review and for being with us for over two years! It’s great to hear the daily scoring keeps you mindful of your driving and that the app is easy to use. We love that your team has made it a fun, competitive way to stay safe on the road. We also appreciate your feedback on hard braking and speed limit confusion. We understand how frustrating those situations can be, and our team is always working on ways to make scoring more accurate and fair. Thanks again for sharing your experience - it’s feedback like yours that helps us keep improving! -The Azuga Team Replied September 2025 --- ### Easy to manage vehicle fleet! - Overall rating: 5/5 - Reviewer: Lindsay Z. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Overall the system works pretty well. We have the ability to keep up with our fleet and have the comfort of knowing where drivers are at all times. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to track fleet drivers in real time and see the breadcrumbs of where they go throughout the day. #### Cons Sometimes there are issues with the programs we have integrated with Azuga. We have to have drivers reset their device pretty regularly. #### Vendor response Lindsay, thank you for the great review! We’re happy to hear you’re getting real value from real-time tracking and breadcrumb visibility and that it’s helping you stay connected to your fleet throughout the day. We also hear you on the integration issues and device resets. If you’d like, our team can dig into what’s going on and help make that process smoother. Thanks again for the recommendation, it means a lot! -The Azuga Team Replied January 2026 --- ### Pleasantly Pleased - Overall rating: 5/5 - Reviewer: Jessica P. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really enjoyed working with [sensitive content hidden] and do miss having a single go to person. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Ease of use and accuracy of information. #### Cons Only item I did not appreciate us that some of our GPS units stopped working fairly fast. Also fleet 2.0 I don't like the layout as much. #### Reasons for choosing Azuga Fleet Worked with us well. More report options. Price vs benefit. #### Reasons for switching to Azuga Fleet Price, ease of use, accuracy of information, more one on one with customer service. --- ### Azuga is easy to use and communicate with - Overall rating: 5/5 - Reviewer: Jeffery E. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I have been satisfied with Azuga. The customer support is great and easy to deal with, and the equipment is easy to install and remove. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It keeps track of my trips for easy mileage reporting. Great customer support and ease of communication make it a great assets. #### Cons The learning curve associated with hard braking and fast acceleration. Especially when in high traffic areas where stop and go traffic affects you the most #### Vendor response Hi Jeffery, Thank you so much for sharing your experience and for the 5-star ratings across the board. We truly appreciate it! We’re glad to hear that trip tracking has been helpful for your mileage reporting and that our support team has made things easy along the way. We understand your point about the learning curve with hard braking and fast acceleration, especially in heavy traffic. Feedback like yours helps us continue improving and providing clearer insights so that the technology works with drivers, not against them. We’re happy to know installation and removal were straightforward, and we look forward to continuing to support you as you get the most out of Azuga. Thanks again for being part of our family! -The Azuga Team Replied October 2025 --- ### It's cool to learn - Overall rating: 5/5 - Reviewer: Robert C. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pretty cool #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Learning about driving it is very helpful in my field of work and it helps me when I'm trying to do better on my driving #### Cons The scoring about driving it is very helpful in my field of work and it helps me when I'm trying to do better on my driving #### Vendor response Hi Robert, Thanks so much for the great review! We’re glad to hear the system is helping you learn more about your driving and giving you tools to improve on the job. Feedback like yours means a lot to us, and we’re happy you’re finding value in the reports and scoring. Appreciate you sharing your experience — and we’ll keep working to make it even better. -The Azuga Team Replied September 2025 --- ### Good service - Overall rating: 5/5 - Reviewer: Justin S. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s okay good service just wished it wouldn’t be so sensitive as the stopping but also keeps good safety of your driving so okay overall #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Good reports it’s a good service that you can used on your own keeps you up with your safety overall #### Cons To many beeping wished it wouldn’t beep at so many tentative but also keeps you alert on your driving #### Vendor response Hi Justin, Thanks so much for the awesome ratings and for sharing your experience with us! We’re glad to hear you’re finding the reports and safety features helpful. We hear you on the beeping - the alerts are designed to keep drivers aware, but we know they can sometimes feel a little too sensitive. Our team is always working on ways to improve that balance, and in the meantime, our support team would be happy to walk you through options to customize the alerts so they work better for you. We really appreciate your feedback, because it helps us keep making the service better. Thanks again for being part of our community. -The Azuga Team Replied September 2025 --- ### Very helpful - Overall rating: 5/5 - Reviewer: James C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love the fact that you can keep up on all our traffic issues in our driving, which we had it on my personal vehicle? #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Everything I like how they run the app. Very efficient keep up the good work your app don’t crash all the time. #### Cons Nothing like everything about it there’s nothing wrong to very efficient and accurate app. Keep up the good work. #### Vendor response Hi James! Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you’re finding the app efficient and reliable. That’s exactly what we work hard to deliver. We love that it’s helping you stay on top of traffic and driving insights, and we really appreciate your support. Thanks again for being part of the Azuga family! -The Azuga Team Replied October 2025 --- ### Discarded service - Overall rating: 1/5 - Reviewer: LaShawn L. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered No response in a months regarding the devices that DO NOT work and which I mentioned back to rep in October BEFORE my boss decided to sever this lopsided business arrangement is astonishing! I asked for verification of the address to send your equipment. I made a complaint to the BBB which you all have not answered YET you keep sending invoices. Reading the ratings and reviews on BBB and a few other sites, it was indeed shortsighted of us not to check the reviews before signing up with Afoolya! Best name for you cause you fooled us into thinking you were a reputable business with some customer service ability. You want your money still despite non working equipment- no response in over a month! Is the 60 days up yet? Can we be done with you all already? For the headache and being ignored, we should not owe you a thing more but stiffing is what you do. Can we speak to someone that can finalize our dealings with you ASAP? #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Ghosting yet bills dissatisfied customer #### Cons Billed for not working devices & ignored #### Vendor response We deeply apologize for the delays and frustration you’ve experienced. The lack of response regarding the devices, return process, and billing is unacceptable, and we're committed to resolving this immediately. We would like another opportunity to make things right. Replied December 2024 --- ### Absolutely Garbage - Overall rating: 1/5 - Reviewer: Jacob S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Terrible customer service, cheap not durable units. Would not recommend to anyone! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Nothing. Was hell from day one with Azuga! #### Cons Customer service is terrible. Most of the employees don’t know anything about the devices, kept shipping us wrong devices. Also at the last month of the session the units completely stopped working resulting in 10s of thousand of dollars in fines from my subcontractor in no GPS tracking. Ping rate is terrible. Could plow a whole site and it wouldn’t even update. When they first sent the units they didn’t even have the right wiring diagram. STAY AWAY from Azuga!!!!! #### Vendor response Hi Jacob, We’re truly sorry to hear about the difficulties you experienced with our devices and service. It’s clear that your experience fell far short of the standard we strive to deliver, and we completely understand your frustration. We’d like the chance to dig into these issues and see how we can make things right. Please reach out to our team at customercare@bridgestone.com, and we’ll prioritize reviewing your case and finding a resolution. Thank you for sharing your feedback - it’s critical in helping us improve our products and support for all customers. Sincerely, Customer Experience Team, Azuga Replied September 2025 --- ### Look Elsewhere, Contracts, Fees, Bad Software - Overall rating: 1/5 - Reviewer: Tiffany B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered Only 4 months in I sent an email completely disappointed with service stating that I felt lied to by the sales team and that I would not recommend their services. We have left Azuga at the end of the 2 Year term due to non functioning software and now they are trying to stick us with a $900 cancellation bill for camera devices that we later added to try out. Keep in mind that the cameras had many issues as well. We will more than likely have to seek legal advice. They are not sending the shipping label, I feel that they are delaying this part of the cancelation process to charge us more money for unreturned devices, so we will return them ourselves with proof of receipt. Also they do not attach Terms of Service to the actual Contract that you sign, they have a web address on the "contract" to view the terms online... This could be EDITED at any time online, so be weary of this company. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros I initially chose this software for the reports that were available, although reports that did not function properly. Watch out for the overpromising Sales Associates. #### Cons I do not recommend this company due to lack of daily functionality, inability to evaluate software issues and make corrections, and customer service or the lack of, and the stone age rationale of trapping customers in Long Term Contracts. If their software actually worked, they would not need a contract. Things did not start off well, as they messed up our start / billing dates, this was a kick off to many hours of dealing with inept customer service. Some of the many issues are Landmarks not showing on reports, inaccurate time readings between the Trips report and the Breadcrumb report, communication issues with customer service reps, excessive emails, failure of GPS network connection to devices (which they had no failsafe or idea). #### Vendor response Hello Tiffany. We extend our sincere appreciation for taking time out of your day to share your review with us. We very much regret that your experience has been quite disappointing and we are sorry. If we hear you correctly, you are extremely frustrated with the technology, the response of customer support, and the terms of service. The information you provided has been passed along to our customer success team for follow up and we would love to hear more from you directly so we can help resolve your frustrations. Our customer success team has tried reaching out to you to discuss. Again, we're so sorry your experience has been much less than ideal. Thank you for your review and our team looks forward to hearing from you. Replied August 2020 --- ### Dash Cams and GPS Trackers - Overall rating: 3/5 - Reviewer: Shazela S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It is easy to use the picture is clear. #### Cons The software is not what it seems. They say they have live streaming but when you need a video you must request it and you have to pay for it. The customer service really sucks, if you have a problem, they give you the run around or tell you other departments handle it. The other departments never contact you to handle anything and when you call them for help, they never answer the phone. One of our vehicles got into an accident and our dashcam did not record the accident, it took this company an entire month to tell me that the dash cam was not recording anything and they did not have anything on their server. So now we have a lawsuit and no video evidence to prove that our driver was innocent. It also took them two months to send us a replacement camera for one of our vehicles, one sales person claimed they did not have the camera in stock but the other sales person said they do have it in stock, he sells cameras every day so he knows what they have. Overall, this is the worst company to use for your fleet tracking and dash cam service. They have poor customer service and they are not responsive what so ever. #### Reasons for choosing Azuga Fleet They sold me on everything I needed, the dash cam and the GPS trackers. #### Reasons for switching to Azuga Fleet We made the switch mainly because Azuga's customer service really sucks. --- ### Azuga is the BEST in the field! - Overall rating: 5/5 - Reviewer: Itzel R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Every feature is amazing in Azuga there is not a thing that is not useful! #### Cons There is not a thing least I like about Azuga. --- ### Review - Overall rating: 5/5 - Reviewer: Tommy A. - Verified reviewer: Yes - Industry: Internet - Company size: 5001-10000 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This product has been valuable and ascertaining real time reports and providing information that affects employees careers #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of operation and insight into the Fleet and it’s a Mobility #### Cons There is a learning curve. but overall, I am very pleased with this product. --- ### Overall solid product - Overall rating: 5/5 - Reviewer: Dan G. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to track and maintain vehicle records is important for many businesses. Azuga allows this to happen with little training of office teams nor drivers. Encouraging safe driving behaviors has kept vehicle incidents to a minimum. #### Cons The mobile access can be clunky by not updating to our geography and keeps vehicles "nested" on top of each other when they are close to each other. #### Reasons for switching to Azuga Fleet Features and pricing. Also, offered through our insurance carrier. --- ### Great product(s) with a wide variety of customizations - Overall rating: 5/5 - Reviewer: Bruce M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like Azuga Fleet Management because it enables me to track my fleet, monitor driver performance, and identify areas for improvement. Their tracking’s solutions help my division to reduce costs, increase productivity, and enhance safety. GPS tracking, real time diagnostics and driver monitoring help keep my drivers aware of their performance. #### Cons Not really a negative, but Azuga has an extensive range of features, and can sometimes be a bit overwhelming to navigate their portal and fully utilize all of them. --- ### It just works for us - Overall rating: 5/5 - Reviewer: Timothy W. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. had a different GPS before and it was challenging at times. This one is better mapping and set up was a breeze #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of use is a plus. able to breadcrumb a driver to check route. easy set up #### Cons nothing yet, it works for us and haven't had any issues yet, #### Reasons for switching to Azuga Fleet hated when they switched operating system #### Vendor response Hi Timothy, Thank you so much for taking the time to leave us a review. We really appreciate your feedback on the product! Let us know if there is anything else that we can do to improve your experience! Replied December 2022 --- ### Quality - Overall rating: 5/5 - Reviewer: Jeff D. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros I've used several GPS platforms in the past. This is by far the most user friendly and I'm lucky to have a great support crew at Azuga to help me with any issues/questions I have. #### Cons None really, I'm happy with the service. #### Reasons for choosing Azuga Fleet Cost and benefits #### Reasons for switching to Azuga Fleet Reporting and additional benefits ## More reviews [Next reviews](https://www.softwareadvice.com/logbook/azuga-fleet-profile/reviews/?page=2) --- Azuga Fleet Reviews, Pros and Cons - 2026 Software Advice