About Plug N Track GPS

Plug N Track GPS is a cloud-based fleet management solution for businesses of all sizes. It caters to companies in the fleet management industry. It offers live fleet tracking, GPS tracking, real-time alerts, driver behaviour management, vehicle health management, reporting and analytics functionalities within a suite.

Other features include trip history, driving metrics, incident auditing, service management and reminders, asset tracking and data exports. The software also provides instant replay features, by which users can view trip details such as arrival and departure time, after-hours usage, routes and billing information. Plug N Track GPS offers integration with Google Maps.

It is available in a monthly subscription pricing. It is compatible wi...


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Supported Operating System(s):

Web browser (OS agnostic)

35 Reviews of Plug N Track GPS

Average User Ratings

Overall

4.74 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(29)

29

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 35 results

April 2018

Scott from Ryerson

Company Size: 1,001-5,000 employees

Industry: Mining & Metals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

Easy to set-up, great features and excellent customer service!

Pros

Report data is invaluable. Seeing daily info like stop times by delivery, fuel loss and aggressive driving behaviours is essential to ensuring you have the right drivers and that your assets are being operated in a manner that will protect them from unnecessary wear and tear! Integration with Google street view is also great when your trying to identify landmarks!

Cons

It would be nice when adding landmarks if they could be added by clicking on stop and start points, currently you have to zoom in and click beside the start or stop.

Response from Plug N Track GPS

Replied April 2018

Thank you Scott! We're happy that you find such value in the Plug N Track GPS platform and that our service is living up to your expectations. I'll ensure your suggestion regarding the method of adding landmarks makes it to our development department for consideration. Thanks again, and if there is anything more that we can do for you, please let us know.

July 2018

Arleen from Direct Plumbing

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

The Plug n Track Software has been a fantastic asset to our company so far!!

The best benefit was efficiency.

Pros

This software has streamlined our operations completely. We now know where all of our techs are in the GTA and do not have to call around to see where everyone is. When a customer calls and needs service right away we know exactly who is closest and how long it would take to reach them. Fabulous!!!

Cons

There are no real draw backs to this software so far. The only room for improvement would be the mobile app that doesn't allow for reports and such but really, we have those on our computers so not a super huge deal.

Response from Plug N Track GPS

Replied July 2018

Arleen, thank you for leaving a Plug N Track GPS review. We are very pleased to see that our system is working out so well for you! We continue to update the software and mobile app, so thank you for your feedback. If you ever need any assistance, please let us know. We're happy to help!

October 2017

Anonymous

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2017

Very informative and personable training session, great stuff Mike!

The ability to assign assets efficiently to task, review routes, understand fuel consumption, and monitor driver behaviour.

Pros

The interface. It's so intuitive and quite easy to manage. The options are at your fingertips and the integration into Google maps is a smart feature.

Cons

Some of the outputs on the reports could look a little sharper and easier to read, format-wise.

Response from Plug N Track GPS

Replied December 2017

Thank you for your review! We really appreciate you taking the time.

April 2019

Owen from Moving company

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

April 2019

No warranty, no customer service

CSR is rude Talks down to you and doesnt do anything when there is a issue we received 3 dead devices

Pros

It sounded good but not a good product not good customer service they will insult you they will over bill you when the product doesnt work your left with the bill

Cons

It is not user friendly hard to manage bad customer service

April 2018

Warren from Astro Towing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Excellent!!

Pros

Easy to use and allows for specific configuration to compare the balance of the fleet to make an accurate review

Cons

Almost too many options but overall the system works for us very well

Response from Plug N Track GPS

Replied April 2018

Thank you for your review! We are very happy that you find Plug N Track GPS to be of such value. If ever you need some training on all of those extra features, please let us know. We're happy to help. Thank you again!