I love the company. We started with Jim back around 2003-2005 I think. We have been with Pluss for many, many years. My father had Pluss software before it was Vision, it was called something else and it was on a DOS platform. About 2011 we switched to Windows based Vision Software. We love that Vision is, for the most part, easy to use. It can be complex at times but the staff is accommodating to us when we have questions.

I love the functionality of the Work Orders and Sales Orders. It is so simple to go in and write a work order and to set up labor codes. Set up pricing. The program is fast in this regard. It flows well and makes the transaction with the customer go well also. For instance, if a customer asks for an estimate, it is very simple to pull them up, create an estimate and pull the unit from the choices previously entered in. Work orders, sales orders and processing them though is very simple. Accounts payable and accounts receivable are also very simple and straight forward. Pulling these reports is simple and easy to do to manage the business as well.

Some reports are difficult to find. Many keystrokes to get a report - for instance, to pull a commission report for my parts manager takes around 12 - 15 keystrokes and has me searching for the data. I have the process to pull it up written down and have to look at it every time as it is complicated. I have enough to do without complications from trying to retrieve data. I don't even know what reports I may be missing out on, because they are so complicated to retrieve. I need more data on inventory reports but I was directed that I should spend quite a bit of money and time to come take a class in Montana. I don't have time to leave my business for a class. We are in the middle of a Pandemic where I am hoping just to survive all of the economic downturn created by Covid 19, Riots and Anarchy. I just need a manual on what reports there are, how they may benefit me and the keystrokes to pull them up. That would truly benefit me.

THE SYSTEM IS EASY TO USE AND WORKS WELL AS A DMS

WE STILL ARE WAITING ON SOME WORK AROUNDS TO BE FIXED

We have been a customer for over 30 years. We would not have stuck with you for that long if we did not se value in the system.

It covers a lot of aspects of our business fairly well. It is an adaptable platform that has many options.

It has been and remains glitchy. Locking up and erroring out on a fairly consistent basis.

good overall and the customer service is the very best. [sensitive content hidden] makes things happen. He has always done us a great job.

Diverse program does everything that we need it to do for us

lots of ghost in the closet things that keep happening that should be locked down.

VISION AS A COMPANY HAS ALWAYS BEEN AVAILABLE IN A TIMELY MANNER AND THE STAFF WE'VE WORKED WITH OVER THE YEARS HAS BEEN VERY CAPABLE AND RESPONSIVE TO OUR NEEDS AS A COMPANY, ESPECIALLY THE ACCOUNTING STAFF FOR WHOM I HAVE THE UTMOST RESPECT FOR. THANK YOU ALL

THE ACCOUNTING PORTION OF THE SOFTWARE INTEGRATES PAYABLES AND RECEIVEABLES AND PROVIDES ALL THE NECESSARY TOOLS FOR SUCCESS. ESPECIALLY REGARDING MONTH END BALANCING AND THE INTEGRATION TO THE WORK ORDERS.

THE ONLY CONS FOR OUR BUSINESS APPLICATION WAS THE AMOUNT OF DETAIL NECESSARY TO INTEGRATE WITH VISION. OUR COMPANY HAD A MAJOR CHANGE IN OPERATIONS AND DETAILS WE NOT EASILY OBTAINED, ALTHOUGH WELL WORTH THE TIME AND EFFORT