Quartix

RATING:

3.9

(10)
Overview

About Quartix

Quartix is a cloud-based fleet management solution that caters to businesses across industries such as building and construction, trades and field services, transportation, security, distribution and more. Key features include real-time vehicle tracking, timesheets, driver league table, custom dashboard and geofencing. Quartix's vehicle logs help users to identify stops made by the drivers and keep track of the status of jobs and deliveries. Users can also use the solution's 'Trip Reporter' feature to view their fleet's mileage, driving hours and idling time over a specified time period. Additionally, Quartix offers users various management tools that include vehicle utilization analysis, route analysis, daily driver briefings and more. It also enables users ...

Quartix Pricing

Info Point: $14.99/month for driver timesheets, excel reports, support, and mobile app. Info Plus: $18.99/month for all the features of Info Point plus IFTA mileage, driving style, and geofencing alerts. Info Plus & Driver ID: $22.99/month for all the features of Info Plus plus DriverID reader and DriverID key.

Starting price: 

$14.99 per month

Free trial: 

Available

Free version: 

Not Available

Quartix Reviews

Overall Rating

3.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for Quartix

10 Reviews

Amber

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great GPS

The main reason I’ll always stick with Quartix is their customer service. The quick responses, always extremely helpful, and ensuring all my requests are handled is worth sticking around for sure!

PROS

Love how easy it all is. Easy to install the units. The app is easy to pull up and immediately see where all my employees are. Customer service is sooo helpful and always responds within 1 day. And the price was cheaper than any other GPS service I found.

CONS

I wish the online platform was a bit more user friendly. When I have to login online to rename vehicles or change settings it all seems very basic and “old school” but it’s still easy to use so this isn’t a con as much as maybe just an area for improvement.

Reasons for switching to Quartix

Too expensive. Horrible customer service. Long term contracts.

Rick

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed September 2020

Gets the Job Done

Very consistent experience. Nothing bad and nothing grand, just works each day.

PROS

It does what it is supposed to do. I can track my fleet vehicles and run reports on each ones activity. The interface on the PC and the mobile app are both easy to use.

CONS

I wish it had more integrations available. I know of fuel card and dashcam and that's it. I wish it would integrate with Microsoft Teams for example for alerts or users status.

Vendor Response

Thank you for taking the time to leave a review and we are pleased to hear you are happy with our service. I shall pass your suggestions on to our team and if we can help with anything else do let us know. Thanks again! Natasha

Replied September 2020

william

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2022

Stay away from this providor

I asked for a unit to be deactivated and was going to get another one because we sold the vehicle it was in. They immediately started crying for cancellation fees. I wasn't even going to cancel. I just wanted the unit in question canceled. Buried a contract in with the renewal. Never was one before.

PROS

It works for the most part. Their bad tech support overrides anything positive I have to say.

CONS

They are in Europe. They don't answer the phone. There is no tech support. Very unresponsive. Very cold. They are very responsive when it comes to whacking you with a cancellation fee though.

Reason for choosing Quartix

Price. You get what you pay for!

Scott

Construction, 2-10 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed July 2023

Overseas customer service generally unavailable

I love this program until we ran into problems. The accessibility to a knowledgeable customer service/ software tech leaves a lot to be desired.

PROS

I love the fact that it's Plug and Play. Minimal learning curve.

CONS

The emailed reports come in days late. The customer service is inadequate at best. People answering the phones seem to be not software savvy. "We'll write a report and get back to you" meanwhile my billing department is shut down pending their investigation based on minimal information from me. Very hard to understand thick British accent utilizing terminology not generally used in the states. Their business hours and our business hours here in the states are not in sync

Christine

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

Great Budget Option

Great budget friendly option with great support. We had some issues with the self installation, but the support was very quick and efficient and helped us get fixed up and back on track.

PROS

This GPS tracking is budget friendly and gives you the basics you need for the price you are paying.

CONS

When the ignition is running, it will record multiple entries at the same address for the vehicle log. This makes it hard to follow when a vehicle leaves an address and gets to the next stop.

Vendor Response

Hi Christine, We are very glad that you've had a great experience with our support team! Thank you for letting us know! We want to make certain you are benefiting from every aspect of our system--would you be able to send a screenshot of your vehicle log to support@quartix.com so that we can investigate this for you? Kristen Quartix Team Member

Replied May 2019

Jason

Veterinary, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Quartix 5 Stars!

PROS

Ease of use, the help and support from our account manager, unlimited vehicles can be added, value for money.

CONS

I have no negatives comments about Quartix

Anonymous

51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2019

Easy Fleet Tracking

Support staff have been very friendly and helpful. We have been using this for about 2 years now and do not have any complaints.

PROS

Easy to integrate/add vehicles. Presents all the features for effective vehicle tracking. Also, able to group vehicles by department which is very helpful as the previous software we used could not do this.

CONS

User management is not straightforward. Had to call Support to set up additional users for me. Apart from that, its great.

Vendor Response

Hello! Thank you very much for the feedback. We are glad to hear that our system has been working for you and that you were able to get the support you needed quickly. Kristen Quartix Team Member

Replied September 2019

Mark

Machinery, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2022

Great Product Great Service!

On Location time has the been a great feature to figure out how much time is being spent in certain location.

PROS

Easy setup and roll out! Install and Go. Adding users and groups very easy. Great Product and value

CONS

Home screen should default to live view automatically, Would like to be able to set up and manage geofences manually along with notifications.

Vendor Response

Thank you for taking the time to leave a review and we are pleased to hear you are happy with Quartix. I shall pass your suggestions on to the team and if you have any further suggestions, please let us know. Natasha

Replied September 2022

Daniel

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2021

Run, Stay away

Wish I had never heard of them. For your well being Run

PROS

Price, never got to see anything else worth keeping it for.

CONS

Not willing to spice into wiring harness to make it work

Reasons for switching to Quartix

To save money, now I'm switching back.

Adam

Wholesale, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2019

Quartix

PROS

Great software which allows the company to track and monitor company car drivers and their driving skills

CONS

Nothing springs to mind that I dislike about the software

Vendor Response

Hi Adam, Thanks for the review. We're pleased to hear you are happy with your Quartix vehicle tracking and are benefitting from the features, including driving style analysis. Thanks for the great feedback! Natasha Quartix Team Member

Replied July 2019

10 Reviews