Indy
About Indy
Indy Pricing
Our Pro tools are now more affordable than ever. Get unlimited access to Indy’s powerful tools and resources to market and grow your independent business.
Starting price:
$12.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Indy
1 - 5 of 101 Reviews
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Indy is the best replacement I've ever found so far.
I am living in a country where the dollar conversion is really huge. I used HelloBonsai before but I cannot keep up with its pricing. When I found Indy, I can say that this is the most affordable CRM I found. Also, it has the robust features that I love the most and looked for a CRM - creating proposals and contracts, adding contact, creating projects, time tracking, task tracking and file management. They also have a chat feature which I never used but can be an edge to any other CRM out there. For a freelancer/one-person agency, Indy saved my time from client management and organized everything for me.
CONSI can see that Indy is fairly new in the market. There are things that needs to be improved on such as currency localization. Right now, they only accept USD as currency for invoices. I hope they can globalize in the future. Also, I want to point out about automation. I hope we can add few more automations in the system.
Vendor Response
Hi there! We're happy to hear that you were able to find a tool that meant your business needs at an affordable price. That's our main mission here at Indy you need a tool that works as hard as you do without breaking the bank. Thanks for the feedback. Global currencies are on our radar and we're hoping for a release very soon. We're also looking at ways to improve our product and automation is an area we'd like to explore. If there are specific automations you'd like to see here, please let us know!!
Replied March 2022
Aquarius
Design, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2022
A good starting place for new freelancers
Overall the experience has been good, and I look forward to more improved features.
PROSEasy to use, responsive customer service. The cost is very reasonable, and the team is regularly making improvements to the platform.
CONSThe time tracking features are not intuitive or robust. I use an external tool to track time. I would like to be able to export timesheets, the ability to see reports for projects and clients, an automatic calculation of hours on a daily weekly and monthly basis, as well as calculating a total amount for the invoice instead of being individual line items. I would like to be able to modify the built in contract templates beyond just the essential info.
Reason for choosing Indy
More features than I needed, higher price point.
Reasons for switching to Indy
Bonsai's payment terms were very confusing, and I appreciate that Indy connects directly to the processors. I felt like the customer service was a little rude, and I don't do a super high volume of contracts or invoices, so I switched to save money.
Vendor Response
Hi Aquarius, it's great to hear that you're loving Indy's ease-of-use and dedicated support team we're always here and happy to help if anything arises. We're also working hard to release new features to help improve your workflow and we have some exciting things planned. Thanks for the feedback on Time Tracker. We'll take a look and see how we can improve the tool. Please don't hesitate to reach out to our support team if you have any other insights on Time Tracker. Feedback like yours allows us to continuously develop and improve our product.
Replied July 2022
Nathan
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
2
Reviewed July 2022
Indy is good, but has a way to go
I like it, wouldn't recommend it till bugs get sorted out...I want FULL branding...and nothing that says Indy.
PROSI like that I can easily manage all my projects and not have to click twenty times to find the status of a project
CONSI want FULL custom branding. I'm tried of my emails coming from Indy....I don't want my clients to know I use Indy
Reasons for switching to Indy
Cost
Vendor Response
Hi Nathan, it's great to hear that Indy has been able to help with project management. We really appreciate the feedback on more custom branding options and it's on our radar. Please don't hesitate to reach out to our support team if you have any other valuable feedback.
Replied July 2022
Andrea
Management Consulting, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Great application!
I needed a simple interface for contracts and proposals and light contact management. I love that I can host forms, proposals, and contracts all in one place. You also cannot beat the price point for the value!
CONSIt's a newer program so there are some additional features I'd like to see down the road. But the price point is so good and the program itself is so easy to use that I'm willing to wait out for some additional features, like linking forms to contacts.
Reason for choosing Indy
I wanted something a little simpler and more intuitive.
Reasons for switching to Indy
I wanted something a little simpler and more intuitive. I didn't need (or want) all of the Dubsado features; Indy provided all of the features I really wanted.
Vendor Response
Thank you for being a valued Indy member, Andrea. We built Indy to be simple yet powerful so we're glad to hear that it has all the tools and features for your business. You can add a lead from Forms as a contact by clicking the 3-dot menu next to the name and then clicking 'Add contact'. If you are looking for something different (or not seeing this on your end), please reach out to support. Also, we love feedback! You can reach out to support at any time to submit feature requests. Feedback allows us to continuously develop and improve Indy.
Replied October 2021
Nathan
Marketing and Advertising, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
VERY responsive customer service
I loved their forms and their project proposals. I hit a wall with their integrations and the chat platform. They're US-centric at the moment but they told me they're rolling out international currency support in a few weeks.
PROSVery friendly to use, very easy to integrate forms with my Squarespace website with a block of code
CONSIntegrations. Very few integrations (as yet). You would use a lot of this INSTEAD OF Google Workspace.
Reasons for switching to Indy
Bonsai hit me with a currency conversion fee when no such thing occurred. Not advertised anywhere, no explanation until I contacted support.
Vendor Response
Hi Nathan, thanks for the feedback! We're happy to hear that you enjoyed using Indy's Forms and Proposals tools. International support is something we're focusing on and we have some exciting releases coming out for that shortly. Intregations are also something we're looking into. Please let our support team know if there are any specific integrations you'd like to see (outside of the CRM and email integrations that have been discussed). All the best!
Replied March 2022
