Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"Intellect has a lot of good features and operation seems very intuitive. It is good value for the money."
"The software is easy to setup and create new modules if needed. Also very user friendly in finding documents. "
"Intellect Workflow is perfect for electronic building processes that support maintaining record compliance."
Cons
"The calibration app out of the box could use some improvement for reporting purposes."
"Wish we could develop more applications - not a negative for Intellect, but for my company."
"Does not work with some browsers Limitations on exactly what you can customize No on-premise versions"
Intellect eQMS Reviews
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July 2019
Lori from Infinite Electronics
Company Size: 1,001-5,000 employees
Industry: Telecommunications
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Intellect Software
Overall experience with Intellect is great. Everyone at Intellect is very helpful and great to work with.
Pros
The software is easy to setup and create new modules if needed. Also very user friendly in finding documents.
Cons
There really is nothing that I don't like about the software.
Reasons for Choosing Intellect eQMS
The ease of the software, price, and the people that helped us.
Reasons for Switching to Intellect eQMS
We were bought out by a new company and they wanted something that would be more user friendly.
April 2018
Henry from App factory
Company Size: 11-50 employees
Industry: Business Supplies and Equipment
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Save time and money , document your jobs start to finish.
The entire last mile takes place on this app and we are very happy with the team.
Pros
Interneer Intellect platform for business operations gives us a 360 degree view of our sales operations. With live updates from the field we are able to take smarter and smooth decisions and handle unforeseen situations.
Cons
Very customer friendly and easy to use. No cons
March 2018
America from DESIGNARE
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
very effective and practical
Pros
Great. There is no doubt that Intellect Forms has a very effective and practical way of working, and above all knows how to please its clients, I am satisfied and happy with the result
Cons
I really do not have any complaints about this company, their service was excellent and they know how to give the customer what they want in a practical and beautiful way. I loved.
March 2020
Kevin from Klean Kanteen
Company Size: 51-200 employees
Industry: Consumer Goods
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
March 2020
Intellect Implementation and Capabilities
Thus far the experience has been great. The software is mostly intuitive and the abilities are endless. Really excited to become fully operational with the program across multiple departments.
Pros
This software has endless compatibility with other existing software programs. Like most software, much of the work is on the front end and we are still establishing our "live" site. However, any function, feature or scenario we have come up with and the Intellect software has been able to provide multiple ways of accomplishing the task.
Cons
Intellect requires a lot of bandwidth to complete the publishing of sites to the "test" and "live" sites. Difficult to do during normal business hours on slower networks.
Reasons for Choosing Intellect eQMS
Easier to navigate through Intellect. Better tech support and implementation options.
August 2016
Kris from Optima Global Services Inc.
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2016
Great Form Design, Drill-Down Capabilities and Dashboard
I think in terms of complication backlog, for us, our customers were a consulting outfit so any organization, any customers that have a very small or large IT staff and they have a backlog of work that needs to be done in terms of developing applications, I think this is a great fit for that kind of a model where you go in with no coding. You can develop applications as well as workflows very quickly. Great for forms automation! So for our need it has been very sufficient, very adequate. In terms of scalability, we have had no issues so far.
Pros
I would say the valuable features are the form design. The form design is extremely, extremely intuitive, and also the dashboard design. I also love the drill-down capabilities and so forth. I would say it's some of the two best assets in those features in the product. Technical support has been knowledgeable and proactive. They're all very supportive and very good because one of the things that I always look for in a product is support. I've been with other organizations where support has been very lackluster, so this, Intellect is one of the better ones out there.
Cons
One of the areas that I'd like to see improved, or actually it could be added in, is integration with some of the other platforms. For instance Microsoft Office, SharePoint, CRM and all other platforms. One other thing that they really need to put in is that BPM is central to everything and that you are integrating right into your line of business applications, your line of business applications can be written in C-sharp, can be written in Java. You want to access that information and then create a workflow or create an application.
December 2020
Tiffany from BP Aero
Company Size: 51-200 employees
Industry: Airlines/Aviation
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
All Quality Systems In One Place
Realization of how much time is saved using Intellect compared to our previous system.
Pros
We have been using Intellect for about 8 months and the transition from our previous program has been great. What a huge difference it is with Intellect and how convenient it is to have everything linked and accessible with a click of a button.
Cons
The calibration app out of the box could use some improvement for reporting purposes.

Response from Intellect
Replied December 2020
Hi Tiffany, thank you for your review and we're happy to hear about your transition to Intellect. Thank you as well for the feedback and we look to speaking with you further about your suggestions for enhancing our calibration app and reporting. Thanks again!
August 2016
Chris from HydroGeoLogic
Company Size: 201-500 employees
Industry: Research
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2016
Customer Support Has Been Very Valuable
All companies grow and expand, there's a need to re-engineer processes to make sure that you are providing operational procedures that are efficient and effective and this is one way of doing it in a very value-centric manner. Initially, we bought the product and put it in place for roughly 15 to 20 users and now it's in place for about 260 users and that required very minimal scaling on our end.
Pros
The value that Intellect Platform in comparison to the other products that are out there, while still allowing you to provide a very effective BPM applications, is huge. Especially for businesses in our market, that small to medium sized business. Intellect's technical support team is knowledgeable and proactive. Stability-wise, we haven't had any downtime with the product. One of the most valuable aspects of working with Intellect has been the customer support, the direct interaction, it's been members of the technical staff and also account management. Even their executives have been available if we needed them. Excellent for Forms Automation.
Cons
The full HTML five support is key for us, so that we can start to utilize it outside of more than just in our standard browsers. I know it's something they're working on but it'll be great to see it in place once it finally is.
March 2020
Steven from KnowBio, LLC
Company Size: 11-50 employees
Industry: Pharmaceuticals
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
2.0
March 2020
KnowBio, LLC
It remains a good value when compared to other QMS solutions, because of the flexibility. Understanding "flexibility " is a selling point but i believe that effort is not well balanced with meeting industry expectations.
Pros
Ability to configure without professional services, however. Ability to build additional apps, thereby increasing value outside of Quality department
Cons
Much of the OOB workflows and configurations are not reflective to typical QMS workflows for the pharma/med device industry, therefore heavy user configuration is required. The documentation package is not compliant, execution and the documentation effort was poor. URS, FRS, Guides are not even accurate, much less complete. Understanding how the OOB configurations work is key to efficient user configurations. The documentation package should be a reliable source for that understanding, but it is not. While my technical support person has been excellent, the number of hours required to configure the OOB, FAR exceeds the actual number of hours granted as part of the purchase. Not just "wish list" configuration or company specific configuration, but configuration to mirror industry expectations for work flow and compliance.
Reasons for Choosing Intellect eQMS
Price point, configuration capability
August 2016
Antoine from NutraHealthFood
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
It Helps Us Develop Summary Reports, Workflow Structure And Approval Process
Increased number of patients' participation by 300% in one year, and increased the number of providers 10 to 50. Increased revenue by two-fold and eliminated billing errors by 30%. No issues with deployment. The platform is very robust and provides alternatives with ease of use for data conversion or importing data from other systems. I started with one module; four years later, I had more than eight modules. The largest return on our investment was due to increased revenue which resulted in increase in patients' participation and reducing billing errors. Never had any data integrity problems; helped us achieve compliance.
Pros
Ability to rapidly develop an entire suite of applications, with forms automation and workflow. Requires very little or no IT investment. Eliminates the need to develop logical and physical design. Requires no Web or Java technical skills. Excellent drill-down capability with no programming required. Valuable Features: The ability to quickly develop a master-details relationship. Drill-down capability from anywhere, whether you are on the chart, table or screen. Develop a consolidated tables with summary reports, and the workflow structure and approval process.
Cons
Room for Improvement: Charting capability. Provide additional chart types and dimensions, and to allow more flexibility when using charts. In addition to importing flat files, allow dynamic use of imports
October 2020
Kristen from BP Aero Services
Company Size: 51-200 employees
Industry: Aviation & Aerospace
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Intellect for everyone
Our experience with implementation has been great. We have a support team ready to help us when we need it and they provide great industry standard support.
Pros
Key component of this software is how customizable it is. Also how easy it is for someone to use without programming experience. The main processes of any quality management system is set up out of the box which saves a lot of time.
Cons
So far we have yet to find something we don't like about Intellect.
Reasons for Choosing Intellect eQMS
We selected Intellect based on cost, accessibility, user friendly by all skillsets, and overall experience during the demo phase.

Response from Intellect
Replied December 2020
Hi Kristen, thank you for your review and we're very happy to hear how easy Intellect has been to customize for you. Our goal is always to make our software user friendly and to help customers build processes around their business needs.
August 2016
Kris from Optima Global Services Inc.
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2016
Great Form Design, Drill-Down Capabilities and Dashboard
I think in terms of complication backlog, for us, our customers were a consulting outfit so any organization, any customers that have a very small or large IT staff and they have a backlog of work that needs to be done in terms of developing applications, I think this is a great fit for that kind of a model where you go in with no coding. You can develop applications as well as workflows very quickly. Great for Work Order Management! So for our need it has been very sufficient, very adequate. In terms of scalability, we have had no issues so far.
Pros
I would say the valuable features are the form design. The form design is extremely, extremely intuitive, and also the dashboard design. I also love the drill-down capabilities and so forth. I would say it's some of the two best assets in those features in the product. Technical support has been knowledgeable and proactive. They're all very supportive and very good because one of the things that I always look for in a product is support. I've been with other organizations where support has been very lackluster, so this, Intellect is one of the better ones out there.
Cons
One of the areas that I'd like to see improved, or actually it could be added in, is integration with some of the other platforms. For instance Microsoft Office, SharePoint, CRM and all other platforms. One other thing that they really need to put in is that BPM is central to everything and that you are integrating right into your line of business applications, your line of business applications can be written in C-sharp, can be written in Java. You want to access that information and then create a workflow or create an application.
August 2016
Ahmad from BPM Advisors
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Intellect adds workflow to forms automation
In our business of advising clients in designing/re-engineering of end-to-end workflow process and forms automation needs, we've seen no other application that provides so much value, ease-of-use, and flexibility.
Pros
Designed by non-coders to be used by Business users and to address process, forms automation, compliance, audits, and regulatory needs. It is truly a drag-and-drop application development platform that enables compliance. Instead of users having to master the built-in logic and workflow that come with an out-of-box application, Intellect lets the users define logic and process flow on the fly, and adheres to those until the users decide to make a change. Intellect is truly a multi-modal platform, where system integrators and customers alike can use it for a wide range of areas: from CRM, to documentation management; from construction management to patient nutritional progress assessment, etc.
Cons
When you provide so much flexibility at pretty affordable price, somethings bound to stay at the cutting floor. Intellect could add more seamless integration (more than what they have now) - to stay ahead of the curve.
April 2018
Louis from LionRT
Company Size: 2-10 employees
Time Used: Less than 12 months
Review Source
Ease-of-use
5.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
April 2018
Intellect Workflow software has allowed our office to organize and to assign tasks for specific processes without over looking crucial details resulting in an increased efficiency levels.
We love that we can connect in an easy to digest , readily available format our tasks specific to workflow with color coded tags to identify process so nothing gets over looked or no tasks get lost. Charts and output documents can be generated to collect and archive records of progress and performance. The challenges to overcome with Intellect Software are mainly with key search word articulation in document archives. Intellect Workflow simply does not offer too many customization options here. As long as we associated our files to a focused nomenclature system for tagging , we overcame this problem quite easily. Our recommendation there is to assign a character system unique to the names of the files initially. Then a user doesn't rely so much on Intellect to dive so deep to retrieve files. Also, at a month cost to entry for usage can be high. We suggest using the trial then assessing Intellect's possible utility at no cost. The user will understand Intellect Workflow's possible substantial value in helping to organize workflow and to completing projects in rather streamlined, elegant fashion.
Pros
Intellect Workflow provides for the creation of interactive real time color coded work flow charts and maps of our processes for our business as well as to provide status updates and tags for each step individually. Support applications are available in Android as well as IOS mobile device platforms.
Cons
We found sometimes it is a challenge to use keywords to search document archives. Intellect Workflow software could be better in this area. The types of charts though extremely useful are also limited in category and in type. Starting a month in subscription fees, Workflow Intellect is not the most cost effective solution unless user interaction is consistent and the associated use case requires this level of management.
August 2016
Michele from Merieux NutriSciences
Industry: Research
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Intellect Review
The Intellect Platform can be used for a wide variety of business applications. We used the platform for the following apps: Document control (global) Training records Customer complaints Internal non-conformance Approval to use methods Shorter time to get people trained and have the records require Global visibility to issues Compliance Forms Automation
Pros
Easy to use, great support, Intellect works very hard to make their customers happy.
Cons
Wish we could develop more applications - not a negative for Intellect, but for my company.
August 2016
Antoine from NutraHealthFood
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
It Helps Us Develop Summary Reports, Workflow Structure And Approval Process
Increased number of patients' participation by 300% in one year, and increased the number of providers 10 to 50. Increased revenue by two-fold and eliminated billing errors by 30%. No issues with deployment. The platform is very robust and provides alternatives with ease of use for data conversion or importing data from other systems. I started with one module; four years later, I had more than eight modules. The largest return on our investment was due to increased revenue which resulted in increase in patients' participation and reducing billing errors. Never had any data integrity problems; helped us achieve compliance.
Pros
Ability to rapidly develop an entire suite of applications, including work order management. Requires very little or no IT investment. Eliminates the need to develop logical and physical design. Requires no Web or Java technical skills. Excellent drill-down capability with no programming required. Valuable Features: The ability to quickly develop a master-details relationship. Drill-down capability from anywhere, whether you are on the chart, table or screen. Develop a consolidated tables with summary reports, and the workflow structure and approval process.
Cons
Room for Improvement: Charting capability. Provide additional chart types and dimensions, and to allow more flexibility when using charts. In addition to importing flat files, allow dynamic use of imports
July 2019
Ann from Standard Process Inc.
Company Size: 201-500 employees
Industry: Food & Beverages
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Functionality
4.0
July 2019
Intellect
We are very happy with using Intellect for document control. We are able to manage the voluminous amount of documents that are needed to run our business in a compliant manner.
Pros
Intellect has a lot of good features and operation seems very intuitive. It is good value for the money.
Cons
We have had to use a double review process in order to be sure that all changes are captured before a document is approved.
Reasons for Choosing Intellect eQMS
They were not willing to work with us to make their product work in the manner that we required. What was promised was not delivered.
Reasons for Switching to Intellect eQMS
It was no longer being supported.
August 2016
Michele from Merieux NutriSciences
Industry: Research
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Intellect Review
The Intellect Platform can be used for a wide variety of business applications. We used the platform for the following apps: Document control (global) Training records Customer complaints Internal non-conformance Approval to use methods Shorter time to get people trained and have the records require Global visibility to issues Compliance Quality management
Pros
Easy to use, great support, Intellect works very hard to make their customers happy.
Cons
Wish we could develop more applications - not a negative for Intellect, but for my company.
August 2016
Ed from Jacobs Engineering
Company Size: 10,000+ employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Customizable to your business forms and process needs
Used for managing a $2B construction project, specifically for construction management, risk management, permit management, safety, compliance and contract management.
Pros
Intellect is very flexible and can be customized to the exact needs of the business process and forms automation needs. The software is very end-user friendly and easy to use.
Cons
Even though the platform is completely flexible, it is still helpful to have high level staff with some programming experience to deal with the complex back end of implementation.
August 2016
Michele from Merieux NutriSciences
Industry: Research
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Intellect Review
The Intellect Platform can be used for a wide variety of business applications. We used the platform for the following apps: Document control (global) Training records Customer complaints Internal non-conformance Approval to use methods Shorter time to get people trained and have the records require Global visibility to issues
Pros
Easy to use, great support, Intellect works very hard to make their customers happy.
Cons
Wish we could develop more applications - not a negative for Intellect, but for my company.
August 2016
John from PeProSo
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Best rapid application development tool for non-programmers!
Built numerous quality, training management, learning management systems (LMS), document management and contract management apps that helped to improve productivity, reduce paper, and address audit and compliance needs. Awesome for forms automation!
Pros
Intellect allows people without programming skills to create robust web based applications, and native mobile apps for any iOS or Android device. The native mobile apps are great and includes offline capabilities. So your users can still capture new data even when they don't have a connection to the internet.
March 2020
Jon from Alligar
Company Size: 2-10 employees
Industry: Management Consulting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
March 2020
Easy to Learn and Adapt
Overall, I have found intellect to be a solid product that can replace many manual tasks in quick development time. The aesthetics in terms of UI could be improved with some simple snap to grid that will allow for a cleaner look.
Pros
Fast, Flexible and easy to develop rapid prototyping on the fly. I have used the product in a variety of industries for a variety of clients. Anyone who still relies on excel and email can find this tool to be helpful.
Cons
When configuring, there has been times where as a Designer I can save and have everything function correctly only to find out during a publish that an error occurs. This causes a delay in publish and impacts client perceptions on build time.
August 2016
Fulberto from American Specialty Health
Company Size: 501-1,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Build Any App
At ASH we have different usages for Intellect. We are using it to solve problems from work order tracking to Human Resources temporary employees to quality to all types of forms. In total, we have built about 30 apps on Intellect.
Pros
The workflow. It is easy to create and to follow. You can use it for anything!
Cons
I like everything about Intellect. It is easy to work with. Nothing negative.
March 2020
James from Phoenix Formulations
Company Size: 201-500 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
March 2020
Better than most of the other options out there!
The people have been great, and our employees are coming up with a number of additional uses for the Intellect Platform.
Pros
I love the flexibility of the software... In combination with the native quality modules, we have built out a complete set of modules for our sales team, giving them both CRM functionality as well as an integrated look at what is happening with their customers, having all the information in one place.
Cons
It would be nice if there was a richer report designer, for the creation of professional looking printouts / pdfs.
Reasons for Choosing Intellect eQMS
The other applications were either not flexible enough to deal with our unique needs, or there was a lot more work in making some rather basic changes.. as well as the fact they all seemed Quality focused, where our goal was creating a tool for the entire company.
August 2016
Shawn from Nextware Technologies
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Powerful Forms Automation Tool
The Intellect Accelerate Platform makes it incredibly easy to create forms and to automate forms with workflow. No programming required. Just drag and drop and create forms with rich property capabilities. And, you can take you forms mobile with a native mobile app with just a couple clicks!
Pros
- No need for low level programming to build your data model and your database - Can quick build a web application and automate the business process it supports - Smart, competent, and friendly support team
Cons
Cannot think of any
August 2016
Chris from HydroGeoLogic
Company Size: 201-500 employees
Industry: Research
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2016
Customer Support Has Been Very Valuable
All companies grow and expand, there's a need to re-engineer processes to make sure that you are providing operational procedures that are efficient and effective and this is one way of doing it in a very value-centric manner. Initially, we bought the product and put it in place for roughly 15 to 20 users and now it's in place for about 260 users and that required very minimal scaling on our end. We use Intellect for purchase requests, HR onboarding, conflict of interest (COI), software release management, change request management, badge/business card request, and have several business apps being built at the moment.
Pros
The value that Intellect Platform in comparison to the other products that are out there, while still allowing you to provide a very effective BPM applications, is huge. Especially for businesses in our market, that small to medium sized business. Intellect's technical support team is knowledgeable and proactive. Stability-wise, we haven't had any downtime with the product. One of the most valuable aspects of working with Intellect has been the customer support, the direct interaction, it's been members of the technical staff and also account management. Even their executives have been available if we needed them.
Cons
The full HTML five support is key for us, so that we can start to utilize it outside of more than just in our standard browsers. I know it's something they're working on but it'll be great to see it in place once it finally is. However, the native mobile app option is great.
August 2016
Ed from Jacobs Engineering
Company Size: 10,000+ employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Customizable to your business process and work order needs
Used for managing a $2B construction project, specifically for construction management, risk management, permit management, safety, compliance and contract management.
Pros
Intellect is very flexible and can be customized to the exact needs of the business process. The software is very end-user friendly and easy to use.
Cons
Even though the platform is completely flexible, it is still helpful to have high level staff with some programming experience to deal with the complex back end of implementation.
August 2019
Sarah from Standard Process
Company Size: 201-500 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
Built from the Ground Up!
I use it daily to update SOP. It is very user friendly.
Pros
I loved that we were able to customize the software, which gave our internal personnel insider knowledge of how the software works so we do not constantly have to rely on out-side support. It let us build it to our requirements and process flows.
Cons
There is nothing about the software that I don't like. I don't like how Microsoft when interacting with Intellect. To open a document to make changes you need to double click on link, click open, click enable editing, then enable content. It is slow and lots of clicks just to be able to open a document to make edits.
Reasons for Switching to Intellect eQMS
MQ1 is obsolete.
August 2016
John from PeProSo
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Best rapid application development tool for non-programmers!
Built numerous quality, training management, learning management systems (LMS), work order management, document management and contract management apps that helped to improve productivity, reduce paper, and address audit and compliance needs.
Pros
Intellect allows people without programming skills to create robust web based applications, and native mobile apps for any iOS or Android device. The native mobile apps are great and includes offline capabilities. So your users can still capture new data even when they don't have a connection to the internet.
August 2016
Ahmad from BPM Advisors
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Intellect Makes Word Order Management Easy
In our business of advising clients in designing/re-engineering of end-to-end workflow processes and work order management, we've seen no other application that provides so much value, ease-of-use, and flexibility.
Pros
Designed by non-coders to be used by business users to make work order automation easy. It is truly a drag-and-drop application development platform. Instead of users having to master the built-in logic and workflow that come with an out-of-box application, Intellect lets the users define logic and process flow on the fly, and adheres to those until the users decide to make a change.
Cons
When you provide so much flexibility at pretty affordable price, somethings bound to stay at the cutting floor. Intellect could add more seamless integration (more than what they have now) - to stay ahead of the curve.
February 2020
Suelen from Paul Hartmann Pty Ltd
Company Size: 51-200 employees
Industry: Medical Devices
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2020
Great customer support and easy to build applications for non programmers
So far we've been usign for quality purpose, mostly document control and training managment. However, we have just implemented, therefore the benefit is yet to be determined. Nevertheless,I believe the applications will help to us ensure compliance, reduce paper and at the same time increase efficiency.
Pros
Intellect (QMS) comes with out of the box workflows that can be modified according to your business needs. As it is very user friendly it allows people without programming skills to modify and create applications, workflow processes and reports. Besides that, the customer service is very good, they are vey responsive, patient and understand our needs.
Cons
For someone who does not have programming skills, it can be quite annoying configuring some items every single time, in different templates and different parts of the workflow, such as email notifications. A tool such as 'copy and paste' would be wonderfull.
May 2010
Ahmad from BPM Advisors, LLC
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
May 2010
Interneer puts 'Business' back in BPM
If you are looking for solution that is extremely malleable in terms of configuribility, usability; this is your application. You can not find a better suited product in any price range
Pros
Designed by non-coders to be used by Business users. It is truly a drag-drop application designed with most technology aversed users in mind. Instead of users having to master the built-in logic and work-flow that come with an out-of-box application, Interneer lets the users define logic and process flow on the fly, and adheres to those until the users decide to make change. One of the best comments I heard during the product demo from clients IT staff was: " The in-house developers should be really worried about this, 'cause this can get them out-of-job pretty quick'. it is truly a multi-modal platform, where system integrators and customers can use it for a wide range of areas: from CRM, to documentation management; from construction management to patient nutritional progress assessment etc. In our business of advising clients in designing/re-engineering of end-to-end workflow process, we've seen no other application that provides so much value, ease-of-use, and flexibility.
Cons
When you provide so much flexibility at pretty affordable price, somethings bound to stay at the cutting floor. However, Interneer would need to add more seamless integration (more than what they have now) with mostly widely used suites like MS Office, offer mobility via PDA etc. - to stay ahead of the curve.
August 2016
Fulberto from American Specialty Health
Company Size: 501-1,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Build Any App
At ASH we have different usages for Intellect. We are using it to solve problems from work order tracking to Human Resources temporary employees to quality. In total, we have built about 30 apps on Intellect.
Pros
The workflow. It is easy to create and to follow. You can use it for anything!
Cons
I like everything about Intellect. It is easy to work with. Nothing negative.
June 2018
Alice from Implant Innovations
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2018
My experience with Intellect has been fraught with obstacles but good as all obstacles were overcome
Reduce the amount of manual redundant work done by our quality department.
Pros
The best thing about Intellect eQMS is the flexibility the program offers. They provided a baseline for me to build from and adapt to our current quality processes without having to repeatedly validate the software.
Cons
What frustrated me, when I initially purchased the software, is that there were no clear instructions on how to use the modules out of the box. Unless customers had the budget to gain customer success support, you had to figure it out on your own. Luckily the program is relatively easy to figure out, but it was still frustrating not understanding the processes that are happening.

Response from Intellect
Replied June 2018
Hi Alice, Thank you for your valuable feedback! It was a pleasure working with you to improve our documentation based on your feedback. We appreciate your support and testament to the flexibility of our eQMS product suite and compliance platform. We look forward to continuing to work with you and your quality department. Best regards, Peter Hargittay CMO & VP of Business Development
February 2017
Frank from A Franklin, LLC
Company Size: 2-10 employees
Industry: Management Consulting
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
Why isn't everyone using this?
We are deploying this product as part of consulting projects for customers who need BPM support as well as new product develop support. For BPM, this is a natural solution - as you are thinking through the solution, you can describe the what needs to happen using Intellect capabilities. The workflow, the screen views, and related data can all be set up as you are describing the solution. Taking the solution description (Intellect-based) and translating that into a working solution becomes a matter of connecting the elements through Intellect functions. No need to translate from white board to paper to automation. Because of the capability, we also use Intellect to drive Minimum Viable Product (MVP) development for start-ups. Allowing rapid product development and launch to get to the customer faster and build a sustainable solution. Sorry I didn't know about Intellect years ago.
Pros
You can use Intellect to deploy as you conceptualize. It supports agile development and gets to customers faster.
Cons
I haven't run into anything yet.
February 2017
Noel from Digital Value Creation LLC
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
Robust solution, rich in capability, provides a gateway for businesses to enter the digital economy
Intellect Accelerate provides businesses a rapid yet robust means of digitizing processes at easily justifiable cost. The solution is scalable and sustainable. So if "time-to-value" is the initial driver then richness of capability is the reason businesses will stay with Intellect for the long haul.
Pros
Richness of capability, robustness of architecture and underlying architecture. Moves the focus away from technology delivery to business solution development.
Cons
No major concerns. This is a mature system with a solid track record.
July 2019
Rod from Infinite Electronics
Company Size: 1,001-5,000 employees
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2019
Good DMS software
We now have a universal system for all sites globally that provides immediate on-demand document delivery and offers a solid approval management system. Reporting tools are solid and support our audit needs.
Pros
The ease of global deployment was a significant benefit in our implementation. Intellect is our document management system now shared by all Infinite Electronics sites globally. There are several modules that allow you to customize the product to meet your specific requirements. The customer support is top quality, and the Intellect team is great to work with.
Cons
As with any software, it has limitations and specific interface requirements. Some of the interface requirements are a little cumbersome.
July 2019
Kathy from Standard Process Inc
Company Size: 201-500 employees
Industry: Food Production
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
July 2019
Great application
Pros
It is very user friendly, good functionality
Cons
There isn't anything I don't like about the software
August 2016
Shawn from Nextware Technologies
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Powerful Platform for QMS
Intellect offers a robust platform for QMS that can be easily customized. We're able to standardize our processes within our business requirements and show a complete audit trail to meet regulations and compliance.
Pros
- No need for low level programming to build your data model and your database - Can quick build a web application and automate the business process it supports - Smart, competent, and friendly support team
Cons
Cannot think of any
March 2020
Navjot from VTA
Company Size: 10,000+ employees
Industry: Civil Engineering
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
1.0
Functionality
4.0
March 2020
Powerful tool for EQMS but requires alot of effort and lacks helpdesk support
Customer service is poor to follow up on reported issues in Support Tickets. Required back-up on every instance of a help desk ticket (backups only done through our company IT). Cumbersome process to submit helpdesk ticket.
Pros
This software has many great features and options that allow the designer to setup/modify templates in many ways to meet project quality requirements. Out of the box templates and apps help designers were a great foundation to further develop apps to met project requirements and goals.
Cons
Customer service is poor to follow up on reported issues. Required back-up on every instance of a help desk ticket (backups only done through company our IT). As a designer changes to a single template item on average takes 30 seconds to a minute to process which can be cumbersome when making alot of changes. When a error is generated there should be a simple "one click" option that imports all of the relevant error information to a email or help desk form instead of forcing the user to go through the cumbersome process.
February 2018
Riccardo from SITE
Company Size: 1,001-5,000 employees
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
Easily customizable
Pros
Customizable program and setup workflows All web based Sends reminder e-mails to ensure you keep on top of things
Cons
Does not work with some browsers Limitations on exactly what you can customize No on-premise versions
November 2017
harmandeep singh from New York University
Company Size: 5,001-10,000 employees
Time Used: Less than 2 years
Review Source
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
5.0
November 2017
Be intellect!
Pros
Intellect allows people without programming skills to create robust web based applications, and native mobile apps for any iOS or Android device. The native mobile apps are great and includes offline capabilities. So your users can still capture new data even when they don¿t have a connection to the internet.
Cons
Limited in field or data manipulation (i.e., substring, formatting and converting from text to number or concatenation). Needs more programming/procedural capability. Option to manipulate a more complex SQL stmt. Better charting capability.
August 2016
Shawn from Nextware Technologies
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Powerful Compliance Solution
Intellect enables compliance for a wide variety of regulations and requirements. Ideal for standardization, audit trails, reminders and notifications, and custom reporting.
Pros
- No need for low level programming to build your data model and your database - Can quick build a web application and automate the business process it supports - Smart, competent, and friendly support team
Cons
Cannot think of any
August 2019
Tae from Winnebago
Company Size: 5,001-10,000 employees
Industry: Leisure, Travel & Tourism
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
August 2019
Intellect review
We are still in the implementation phase so the business benefit is yet to be determined
Pros
I like the ability to customize the software to meet the company's business requirements and the ease at which this could be done The other item that made this software a top choice was the ability to configure the software without having programming experience
Cons
It is not as user friendly as other eQMS software solutions that I have used before There are some items that you have to configure each and every time instead of making them system items that can be configured easier (system fields, email notifications, etc.)
March 2020
Frances from Environmental Management Authority
Company Size: 51-200 employees
Industry: Government Administration
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
March 2020
Shifting a praadigm
SO far mixed as outlined above. There was good momentum in implementing and now has stalled. I need assistance to get back on track and no extra finances to get there
Pros
With some basic customization, I like how easy it is to build what is needed and even OOTB the guidance given was intuitive and in line with the requirements of ISO 9001. I also like the attention and the support paid by our assigned rep who held our had through the process.
Cons
Unfortunately we lost our lead support for the software and no it falls on me to continue which I have yet to do. I do not know where to start. But we have an investment that must bear to fruition and I am hoping that this week I will be able to seamlessly continue where the former left out. What i like least that it was more difficult than i thought to just pick up where was left.
Reasons for Choosing Intellect eQMS
It was cloud based, the cost for licenses were far more reasonable and the support is second to none.
March 2018
Bob from Account Temps
Company Size: 2-10 employees
Time Used: Less than 12 months
Review Source
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
March 2018
Great process automation software
Pros
Intellect Workflow is perfect for electronic building processes that support maintaining record compliance.
Cons
The document storage aspect of the solution could be more dynamic. Not enough keyword retrieval customization available.
February 2020
Fernando from Josie Maran Cosmetics
Company Size: 51-200 employees
Industry: Cosmetics
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
February 2020
Seriously Customizable
Intellect is very helpful, their staff is very friendly, accessible, and willing to help.
Pros
Intellect software is very customizable and because of that it has a wide variety of applications for customizing your workflow and being able to track your work.
Cons
very little to none prebuilt forms or templates that could be slightly modified to fit your needs. everything needs to be built from scratch.
May 2010
Antoine from NutraHealthFood, LLC
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
May 2010
INterneer BPM Software
I strongly recommend to continue to maintain focus on the BPM and workflow capability, but also focus on extending the concept or model into the full application development segment, while keeping in place the power of "Intellect" and ease of use for rapid development and on-going maintenance
Pros
Ability to rapidly develop an entire suite of applications. Low cost entry level for small businesses. Requires very little or no IT investment. Eliminates the need to develop logical and physical design. Requires no Web or Java technical skills. Excellent drill-down capability with no programming required.
Cons
Limited in field or data manipulation (i.e., substring, formatting and converting from text to number or concatenation). Needs more programming/procedural capability. Option to manipulate a more complex SQL stmt. Better charting capability.
May 2012
Hussain from National Signs Ltd.
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
May 2012
Simple yet Powerful
Great company to work with. They listen to you, ask questions if they dont understand and present solutions that aligns with your vision.
Pros
Ever since we have implemented the Interneer solution we have seen our company transition into this new age of Self Service and Real Time Information processing. The ease of use has enabled us to automate and enhance a lot of our manual processes. We have reduced our shop drawing prints by 80% & we are constantly developing new functionalities and making the old ones efficient as interneer releases new version as part of their ongoing commitment to product development.
Cons
If the development and user environments can utilize Drag and Drop functionality it will speed up development time and will also help user retention and adoption.
March 2020
Denise from Trulieve
Company Size: 1,001-5,000 employees
Industry: Alternative Medicine
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
March 2020
User Friendly Software
It's been a good experience. Alice, the Support Team member that we had assisting us with implementation has been awesome!
Pros
This software is very user friendly and is easy to teach other how to use the programs. You don't have to be an IT master to be able to use it.
Cons
It would be nice if they offered a limited amount of free customer support after the initial set up. It would be nice to have something like 2 to 4 hours of free support every month.
May 2010
Steven from County of Humboldt
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
May 2010
County of Humboldt OnTrack Permit Tracking System
Very satisfied with the investment. Exceeding system integration goals across three departments and four divisions.
Pros
Probably the most flexible product on the market. Able to configure a custom configuration based on our unique workflow needs. Didn't have to conform our operations to a rigid solution. Able to learn configuration in-house so didn't have to rely exclusively on professional services. Interneer was willing to add features to the product to meet our project needs. Professional services staff were easy to work with and solution oriented.
Cons
Learning curve can be steep for some users. Some aspects of configuration interface not intuitive. Lack of detailed documentation an issue.
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