One app multiple solutions

Pros

This app is so raw and flexible so that we can customize around different verticals , instead of buying many apps for each different process, kiss flow has been a one stop solution for HR/Finance and administrator workflows , kudos to the team! Excellent in terms of performance and cost

Cons

Some more clarity on API integration in the FAQ section would be much useful, non tech savvy's find it difficult to understand API integration, however the support team was extremely helpful Also it would be great if you could include a communication channel between different users/admin , if kiss flow could send emails on its own instead of any other 3rd part integration,then it would be a complete business package

Solid but unspectacular

KiSSFLOW is a net positive for my organization. It allows all parties to stay in the loop regarding how a task is progressing and ensures that a chain of command is followed.

Pros

KiSSFLOW is an efficient way to manage work processes involving multiple employees. Administrators can customize their own form fields, determine who each form is routed to and who gives final approval. Users can ask questions and provide feedback throughout the process.

Cons

KiSSFLOW can be a little bit pricey for larger organizations that have a lot of users. If you’re just looking for a simple task management system that requires little management or back-and-forth communication, there are cheaper (sometimes free) options out there.

For workflow routing, there's no better value out there

Without the workflow routing provided by Kissflow, a lot of our operational processes would still have to be handled with paper forms. There are plenty of web-based solutions out there for gathering data, but not many can gather the data and stop in multiple offices along the way to get approvals and collect more information before arriving at your desktop. Kissflow not only saves us a lot of paper, but it saves us time. We're able to offer better, faster service to our customers with less intervention, and therefore, fewer mistakes.

Pros

For us, Kissflow is all about workflow routing. We've set up several processes that require conditional approvals from various individuals in the organization. For example, key requests start with a Kissflow form embedded on our website. The form then goes straight to a department head for approval based on answers given in the form. From there, it heads to the Operations Office for assessment. When the requestor comes to pick up the key, they sign for it on an iPad using the signature field in the Kissflow mobile app. When shopping around for a workflow solution, nothing else that came close to the feature set offered by Kissflow was remotely near our price range. There are other solutions out there, but none can compare to the value Kissflow provides.

Cons

While Kissflow offers a lot of customization, there are some features that are a bit too rigid. For example, you can insert tables in your forms, but data collected that way is treated differently from data in the main body of the form. When you get into more complex setups, this poses a problem because formulas can't reach across tables or between the main body and a table. There are also limitations to the automated emails Kissflow generates. For example, you can't send an automated email to someone who has completed a public form embedded in a website. Those emails can only be sent to registered users. Fortunately, Kissflow has a great integration with Zapier, which provides a great work around, but it would be nice if that could be handled natively within Kissflow.

We were tricked by their Ads comparing themselves with WaveMaker and other platforms.

The overall experience has not been great but because Kissflow offers a free trial we did not invest a lot and saved a lot of time.

Pros

The interface is clean. The platform is easily navigable. Easy to make simple workflows.

Cons

We were really tricked by coming across their ads comparing themselves with WaveMaker and other similar platforms. Since we used only the trial of KissFlow we were saved because we did not invest a lot of time and resources. The platform if only good for creating very simple work flows and apps. If the app/process goes little complex, KissFlow falls flat and has nothing to offer. It is the limitation of the platform and they should stop comparing with other platforms which offer a lot more value in terms of functionality.

Kissflow is very good software for workflow design and implement.

We implement some workflow like Leave Request, Profesional Development, Purchase Request. Everything works smoothly, but sometimes we didn't receive good support from the vendor, price little bit ok, but they want to increase it several time. Now we using Kissflow for all of our staff ( about 300). If price better and product improvement, we may extend license for this.

Pros

I like many things in Kissflow include: Flexible workflow, report, easy to customize API, webhook quite good, can do something to get the data Workflow design and permission are great features.

Cons

Can not update master list by API, we have to manual update it, we made a accident before when we don't understand master clearly.