Array
About Array
Array Pricing
Array offers flexible pricing plans for companies of all sizes, from a single user to very large teams. There is no long term obligation, however discounts may be available for larger user numbers and those who commit to a longer term. Standard plans operate using a rolling month to month agreement with no long term obligation. A Free plan is available which includes our basic form builder and limited submission numbers. We offer a 30 day free trial of all paid plans with no payment method requested when signing up.
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Array
1 - 5 of 22 Reviews
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
Best form builder and workflow manager for growing workforces
Very friendly and knowledgeable team. Affordable and innovative software!
PROSEasy to set up, and for my team to use! I highly recommend.
CONSWish theer were a few more form templates, but we were able to build our own to meet our needs.
Reasons for switching to Array
Formsite was too complicated and did not meet our needs.
Sandra
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Perfect for registers and online forms. Easy to use app. Great customer service with quick response.
I use this software to create registers for my instructors to fill out on site via the associated app (no wifi needed). These come through to me immediately. There is no other software that I know of that fulfils this function. I also use this software for customers to fill out questionnaires and order forms. I put these forms on my website or social media account and again, they come straight through to me. The system is very intuitive and easy to set up and update. The customer service team are very helpful, knowledgable and respond very quickly, often even late into the eveneing.
PROSGreat customer service, fast response time.
Vendor Response
Thank you for your feedback!
Replied March 2017
Tamara
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2018
Okay, wish the reporting and directions were a bit better
not having to type out information submitted into spreadsheet, but still have to format
PROSThe automatic download to google drive and online link to share with everyone and the ability to create an excel spreadsheet.
CONSthe reports section is not clear for my orders, it would be nice to see how many people ordered specific products that was outlined.If someone sends form twice and I delete on Launchcloud,it does not delete off google drive spreadsheet.One of the products I deleted also still shows up on the spreadsheet.
Robert
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Brilliant customer service!
Safest and most convenient place to store and view my data. Lots of tutorials and FAQ's available if theres things me and my staff don't understand or need help with discovery or improving functionality of my forms. If thats not enough Becky and Matt are always only too happy to help.
PROSEasy to use. Visually very easy to navigate.
Vendor Response
Thank you Rob we are always happy to help
Replied January 2017
Terry
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Easy to use and personalized customer service
Cross platform. Form content can be managed live. Different options to obtain data such as drop downs, photo and video make the form engaging. Easy to set up and deploy to users. Can be branded for the client.
CONSwhen I receive a report notification I cannot access it report on iphone. I have also recently had a few issues with data missing on a b&q campaign. Just a few maybe 10 submissions.
