About Presynct_OnDemand

Presynct_OnDemand is a cloud-based reporting solution that lets users log activities, create reports, track incidents and analyze data. The solution is suitable for a range of organizations and businesses such as police departments, security companies, hotels and retail stores. Key features include mobile incident reporting, approval-rejection workflow, dispatching, case management, daily activity reporting, and form generation tools.

Presynct_OnDemand offers form-based data entry features that enable users users to log and review security incidents. The NoteM8 mobile application allows users log reports through a native mobile application, and users can also include attachments such as photos, videos and voice recordings.

The solution also enables us...


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Supported Operating System(s):

Web browser (OS agnostic)

7 Reviews of Presynct_OnDemand

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 7 of 7 results

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May 2019

John from Dundy County Sheriff's Office

Company Size: 2-10 employees

Industry: Law Enforcement

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Presynct Review Recommendation

The program is awesome and performs as advertised. There are a few things I need to change and need to contact support to get it done, but otherwise, it is going great.

Pros

This software is easy to use and had many features that are customizable. Training other officers to use it took less than thirty minutes. The customer service is above and beyond expectation. It is timely, professional and on point.

Cons

One you learn how to navigate the forms and call customer service for ANY question you may have, there are no cons about it.

Response from PreSynct Technologies

Replied May 2019

Thanks so much Chief Deputy Carter for your review. We're delighted to hear about your success with Presynct_OnDemand!

December 2015

Peter from Argonne National Laboratory

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

December 2015

Case Management, Presynct Dispatch, and the Forms Designer have enhanced our Security Operations.

This product has exceeded my expectations. As a prior law enforcement officer, I had familiarity with several incident reporting products. Presynct is superior to other products because of their willingness to offer a customizable solution to meet your organizational needs. In addition to their exemplary customer service directed by Tim Pakes, the Forms Designer has enabled us to create and customize forms, eliminating our dependence upon paper and physical storage space.

December 2016

Richard from Fairbanks Ranch Association

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

December 2016

Homeowners Association Reporting

We switched to Presynct in September 2016 and have been very impressed with the software. The ease of use, the workflow process, and the customer support have been beyond our expectations. We highly recommend Presynct to potential customers.

Response from PreSynct Technologies

Replied December 2016

Richard, Thank you so much for the glowing review. Please let us know what we can do to make Presynct better. Thanks, Tim

October 2016

Jeff from El Rancho School Police

Company Size: 201-500 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

October 2016

Good product for small departments.

We have been using the SAAS for roughly 7 years now. The reports are easy to use and provide easy access to field units. I wish there were a little more reporting features to review past incidents, but overall the system is adequate for what we need.

Response from PreSynct Technologies

Replied October 2016

We are sorry to hear our product is missing a function you find valuable. You'll be glad to know that our team is currently integrating a new reporting tool for the December update that will improve data visualization. Thanks for your feedback. It helps us develop a better product and is greatly appreciated. Please contact me directly if you'd like to discuss this further.

October 2016

Curtis from South Coast Plaza Security

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Security Manager

Presynct was exactly what our organization was looking for. We wanted to keep our current report forms, due to their familiarization at all levels within the company, but integrate a database with them. The Presycnt crew was extremely flexible in our design, as well as our requests. Any issues that come up are responded to promptly and resolved quickly.

December 2015

Mary from San Ramon Police Department

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

December 2015

Fantastic Product!

Presynct is a VERY user friendly report writing software system. It is great having all the case file items in one place. It is very easy to work in Presynct from all areas in the department; Patrol, Investigations and Records! The staff at Presynct are very helpful and knowledgeable and are quick to respond to any questions or issues you may have!

December 2015

Pete from Hospitality Company

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

December 2015

Outstanding Product

We have been using Presynct since 2011 and it continues to meet and exceed our expectations. The software is easy enough for the most basic user to navigate and complete an appropriate report without a lot of assistance. The ease of use for managing the users and database is excellent as well.