This product has some of the best support of any vendor we use.

The badge system has enabled us to reinforce our core values by making them visible in daily activities.

I feel a few more features could be added to our price point.

Overall the experience has been very positive, our techs like it, it was easy to roll out, some of the earlier issues we had have been addressed with new features added in updates over time. We love the product!

The system is fairly straightforward to use and was a real game changer for us. Our old system had no way to actually reward our techs, it just recorded the client feedback. CrewHu allowed us to make it fun and challenging for the guys, even after a few years of use they still like the competitive aspect to see who is going to win the contests this week.

We would like to see more flexibility and features added around the Contests, as that is the part our techs engage with most.

Very simple way to get people involved. I like how easy it is to send and receive points

I like how easy it is to give points to people on my team

None so far. Maybe better looking faces?

Crewhu has been a very valuable product for us since the start. One of the best things about Crewhu is the support team. Very responsive and very helpful in working through any issues that may come up. I have seen the product evolve and create new features over the years, and I am excited to see what else they can do in the future.

Best thing about Crewhu is the various features it offers. In addition to CSAT survey system that integrates with Connectwise, it has a robust badge/peer recognition system, NPS, and gamification contests to incentivize productivity and goals. This is all tied to a reward system that can be used to redeem prizes such as gift cards and other items. Even has bright gauge integration to report data from crewhu.

While there is a lot to love about Crewhu I do think some easier could be easier to configure and manage. NPS is more of a manual process than I would like. I would also like to see tighter integration when pulling metrics from CW or other platforms.

Crewhu is a great way to have your clients/customers give you feedback. I love being able to give recognition to our employees and even fun contests! I also love the customer service for Crewhu. Best by far from other vendors I work with.

I really like the badges! Being able to customize badges and give them to co-workers is great. You feel good for giving them the acknowledgement they deserve for something, and they can use the badge points to get a prize! I also love the customer service for Crewhu! Always fast at responding, and always there to help!

I am not in charge of purchasing this software, but it has been a struggle to upgrade to the awesome features we would like to have. The price is a little high for our company, but would love to do more with Crewhu!