StaffCircle Software

About StaffCircle

StaffCircle is a cloud-based employee performance management, engagement and culture solution that helps businesses in software, IT, construction, manufacturing, logistics and other industries improve employee engagement using feedback collection and reward programs. It comes with an administrative dashboard, which enables users to grant role-based permissions to team members and review organizational performance using actionable analytics. Key features of StaffCircle include OKRs, One2Ones, Smart Goals, 360 Appraisals, Realtime Feedback, alerts/notifications, reporting, data import/export, messaging, task management and self-service portal. Users can utilize the news feed to share photos, images, files or achievements with colleagues, streamlining internal communica...

StaffCircle Pricing

StaffCircle offers three different pricing packages: SMB (10-50 employees) Business (50-200 employees) Corporate (200-2000 employees) Enterprise (more than 2000 employees) Contact StaffCircle for detailed information.

Starting price: 

$300.00 per year

Free trial: 

Available

Free version: 

Not Available

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Communications Dashboard

StaffCircle User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 20 reviews

User Profile

John

Verified reviewer

Company size: 11-50 employees

Industry: Construction

Time used: Less than 6 months

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2018

Good Engagement software

Good company with a very capable product - its the only one I've seen that doesn't need an app downloading so easy for me to recommend.

Pros

Allows me to get messages to my field engineers easily and get replies back quickly and have a trackable log. Makes it easier to push H+S and Training updates out and know they've been read.

Cons

Its powerful software so it take a few hours to learn for administrator purposes, saying that their customer support team are excellent.

Response from StaffCircle

Thanks for your feedback. We have some brand new field based communication features coming through next quarter which are included as part of your service.

Replied January 2019

Geraldine

Company size: 11-50 employees

Industry: Computer Software

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

Full circle employee performance and engagement tool, perfect for agile, remote or hybrid businesses

Team are very professional, they adapt their processes according to how we work. The customer success team have been very patient and supportive - we don't have many resources dedicated to HR so they have given us very extensive training and onboarding. The buying experience was very positive, the sales team have a deep understanding of the product and their customers challenges so it was easy to be engaged in the process. I also found StaffCircle's content was especially useful in helping me research performance management and how the tools help to address different workforce challenges.

Pros

HR time off is really easy and helps keep track of employees, especially when teams are remote. Communication tools are very targeted - segmenting audiences and channels is very sophisticated. Performance managed is well thought out, it is tailored to how ever you manage employees' performance so you don't have to change your processes to fit the software like a lot of other solutions.

Cons

Nothing not to like really, all of our users are very happy and we have not had any issues

Reasons for choosing StaffCircle

More extensive tools, better UX, StaffCircle team

Dawn

Company size: 501-1,000 employees

Industry: Retail

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2022

Great platform but you have to be willing to invest time learning how to use it effectively

Overall my experience has been positive. I would recommend the product but with the advise that you must be willing to invest time in it.

Pros

The reviews and objectives features are the one we use primarily - they have really helped to promote a culture of feedback in the business. The fact that all users have visibility on their progress and goals is essential for the generations we have working for us. The implementation process was managed really well. We needed the platform introduced quickly and the Staff Circle team really did deliver. From set up to training I felt supported and was never made to feel a nuisance with any question I had.

Cons

As the main admin user I have invested time in understanding how to get the best from the platform and I would advise any future users to ensure they, their managers and end users all to do the same. If you invest this time you will get the best from it but due to the fact it is not entirely intuitive, users could get frustrated by some of the functionality. I would really like to see the option to set up an API available - I would love to have my employees automatically transfer to Staff Circle from our HR & Payroll system as this manual process can be time consuming. I would like more contact with my customer relationship manager.

Reasons for choosing StaffCircle

Cost and features

Katie

Company size: 51-200 employees

Industry: Higher Education

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

A useful tool, but with it's user issues

Very positive - it is a useful system and the support I have had from StaffCircle has been wonderful whenever I have had an issue.

Pros

There are lots of useful functions on StaffCircle that you can build around the needs of your role/organization. The analysis tools are particularly useful and everything is categorised clearly to find the information needed.

Cons

The platform could be more intuitive by automatically saving tasks as you go rather than needing to manually save/upload information to the platform. It would also be useful if we could amend/adjust the questions on reviews to make them more relevant to specific roles.

Samantha

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2022

Staff Circle is a great Performance Tool

I cannot fault the service we have had with Staff Circle. Their implementation and oboarding is amazing! We are now moved over to the customer success team. You feel listened to and they have helped us every step of the way.

Pros

The Performance Management and Culture/Comms are great functions within Staff Circle. Our previous software was clunky. We had to use more than one tool to capture what we needed as a business

Cons

In some areas there are need for improvement but I like that Staff Circle are open to feedback and the platform is continuously improving!

Reasons for choosing StaffCircle

Better overall functionality and price

Reasons for switching to StaffCircle

Limited functionality on performance and goal setting. The system was very clunky> Staff were not engaged

Response from StaffCircle

Thank you for your lovely review, we continue to improve the performance management module further and ensure it is integrated with the employee culture and engagement features.

Replied July 2022