All Trivie Reviews

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User Profile

Lisa

Verified reviewer

Food & Beverages, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

A great solution for just-in-time learning

The greatest part about Trivie and working with their team is that if something isn't working, they work with you to figure it out, even going as far as updating to interface to make it more user-friendly for your needs - they are incredibly responsive.

PROS

Trivie is easy to use and easy to train others how to use. The administrative interface makes managing a large number of employees quick and simple. Being able to track and measure knowledge gain, retention, and completion, as well as time spent in the system, makes it easy to identify trends, new gap areas, and ease of use for our Team Members.

CONS

No obvious cons, but we did spend some time trying to figure out the best way to manage the login process for hourly Team Members. Also wish there was a bit more flexibility in how we could use and manage the resources, but overall these have been minor issues.

Latitia

Higher Education, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Phenomenal Product

Phenomenal! From my representative (Andy is a Godsend!!) to Trivie Support (whom I bother at least 3 times per day, but are always polite and prompt), I am so pleased with this platform!

PROS

I love the ease of every aspect of this software, from implementation to data analysis. It is very user friendly, yet affords us a vast array of information.

CONS

I wish the U of 9 platform was still available. Although I was unable to use it (it was discontinued before I became a customer), I believe it would have been more relevant to my training efforts.

MICHELLE

Retail, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed November 2019

TRIVIE Developers should rework this program

We purchased a one-month pilot. Trivie was super helpful to set this up for us and I'm very appreciative of their wanting to give us the leeway to use the product in real time. We set up a series of tests in different departments. I was the only person who ever accessed the platform even though 12 managers had permissions. Here's the problem, and I shared this with my salesperson when I broke the news we would not be purchasing the application for our company. I share this publicly in hopes that TRIVIE will use this information to make the program work as I think it was envisioned to work. I’ve evaluated the pilot and I’ve decided to NOT RECOMMEND Trivie for use in our company. Here are my reasons: 1. Getting folks to use the platform was very difficult. In fact, I didn’t have any takers at all. 2. My use of the platform was problematic. I was confounded by the proper pathways to get a test uploaded properly with test takers assigned properly, even after several attempts. 3. Once the tests were taken, it was I who had to go into the platform, look at the analytics and visit with managers about outcomes. 4. Once informed of the outcomes, managers didn’t re-train or retest (with the exception of the CSR group). 5. In short, I don’t believe it’s worth our time/investment into the platform. Overall, the platform is wonky and not user friendly. It is NOT drag and drop.

PROS

I liked the idea of being able to track people's comprehension over time and that is was based in gamification.

CONS

Trivie has a steep learning curve and is not intuitive--this coming from someone who learns a new program every other week.

Vendor Response

Thank you for your feedback. Trivie is a software application to provide companies with knowledge retention for their employees. Within our client base, we have, on average, 74% engagement with our application - that is with mandatory or voluntary access. Unfortunately, we cannot manage employee behavior of those that choose not to engage. Our platform includes automated push and email notifications to alert an employee when they have a new quiz to take. The analytical dashboards that managers can access to make informed decisions about knowledge gaps and understand knowledge retention inside their organization has shown tremendous value across our entire customer base. Maybe this could have been better explained. In closing, we would like to assure you that our design goals have always been to make the user experience of Trivie familiar, fun, and intuitive. We appreciate your feedback and will examine the "user journey" to determine if we can improve in this area.

Replied November 2019

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Trivie has greatly increased the quality of our training materials & has become critical to hiring.

PROS

Trivie was one of the best applications to bring into our workflow. We barely put any effort in & Trivie took care of everything else. We fully believe Trivie is helping us find excellent, new candidates.

CONS

We almost were not sure we needed to revisit our training materials until we began noticing a decline in our new hires. In an extremely short amount of time we realized Trivie would be a fantastic addition & constantly impressed by the results.

Anonymous

201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Trivie Review

We are still in the building process and will not go live with Trivie until January 2019. However, I already appreciate and anticipate the breath of fresh air Trivie will be to our employees, who are used to watching long powerpoints on our current LMS. Further, Andy White has been an absolute rock star, in terms of explaining the platform, guiding us through the set up and trouble-shooting any issues as they arise.

PROS

Engaging employees during training is challenging, at best. Trivie's gamification features, along with the requisite responses, ensure that users are actively engaged with the material presented.

CONS

The need to import content separately from the assessments and marry them after the fact seems inefficient . Additionally, some material doesn't necessarily need to have questions tied to it but there is no way to avoid doing so.

Dan

Restaurants, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

AMAZING product and support

From Day 1 of working with the Trivie team I have had nothing but an amazing experience.

PROS

Trivie has great analytics and it is really easy to use.

CONS

Absolutely nothing, seriously this is a great addition to our classroom.

CD

Education Management, 5,001-10,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Great for Repeat Courses!

Love it. This helps greatly with my trainings which are provided before they are needed and thus required a tangible method of gauging the attendees' understanding of the information presented in the course.

PROS

I love that the software allows you implement quizzes and other tools to help the trainee gauge their understanding. It also aids the presenter when updating the course/training. Also helps greatly if you have a training course that frequently has repeat students.

CONS

The Quiz results and statistics from activities would be great if they were compiled in a tracker and available for download as a group.

Shawn

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2017

Fantastic and Fun Learning System

Investing in tools and platforms to aid and enhance our team's ability to learn and grow is a foundational principle for our company. Trivie was easy to use and easy to set up and customer support has been fantastic. It is also a fun, versus rote and standard, way of learning. It uses up-to-date technology combined with gaming mechanisms to enhance the learning experience. The fact that it's mobile allows team members to learn when they want to and is always on demand for them wherever they are. It's a fantastic addition to any company's education and training suite of tools.

Jackie

Entertainment, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

More value with learning

We really like Trivie. We have an LMS, but our employees seem to use (and like) Trivie better. Plus, it appears to be working. My team is remembering more so we have been able to cut back on our training spend.

PROS

Super easy to use. Analytics were awesome. Tech support was amazing. Plus...it helped our employees remember more!

CONS

Sometimes the uploading of content was tricky. Not a deal killer, just took some getting used to.

User Profile

MARY

Verified reviewer

Defense & Space, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2021

have gotten better long term retention of information

PROS

my employees and myself have retained all necessary information in less time

CONS

nothing...love this software and what it represents

Joe

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

Learning Retention on Steroids

Trivie is great from two perspectives - easy to use, and it does the job when it comes to learner retention. The gamification aspect takes it out the quiz drudgery and makes it fun to participate and learn. That's a great combination from my perspective. But even from a traditional learning perspective, people that receive learning retention support outperform 90% of those people trained in a classroom alone.

Jazzmen

Apparel & Fashion, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Trivie great

PROS

That you get quizzed for past and future events, brands and places.

CONS

The ADs are mainly the issue when you get into the trivie

Vendor Response

Thank you, Jazzmen for the nice review. However, maybe you are confused with another app? Trivie is a business-to-business application that does not deliver ads. Furthermore, the platform can only quiz you on information that your company imports into the library - for example: Safety, compliance, sales information, change management, or operations. Thanks again for the excellent review! - Team Trivie

Replied February 2022

Mario

Information Technology and Services, 501-1,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

Awesome Product

PROS

Trivie is an awesome product! It is easy to use and their customer support is phenomenal. If you have a question or something wasn't working right, you can just contact them and they will go out of their way to resolve it for you. - It is easy to use -Interfaces are quick and simple -New hires can easily get used to it -Users are actively engaged and interested

CONS

Just a bit more features would be nice. Also bringing back the U of 9 platform.

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