All uxpertise LMS Reviews
1-22 of 22 Reviews
Sort by
Matthieu
Verified reviewer
E-Learning, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Solid and easy to use
I used the platform as someone who attended a course as well as an administrator for a course. It's easy to use for the vast majority of the time. Anyone that uses Uxpertise as a learner will easily find his/her class and can pick it back up from where he/she left it if the class wasn't finished in one session. As an administrator, the platform lets you have a lot of control over what parameters you want to set for your project and allows you to receive a solid amount of information about who did the course and how they performed.
CONSAlthough easy to use, on the administrator side, there is a lot of stuff to know. It takes a little while to know everything functionality that is available to you, but I feel like it's worth it.
Karol
Logistics and Supply Chain, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2021
Good LMS overall + small improvements would make it great
Good experience overall but more simplicity & ergonomy with user management would be appreciated. - delete a course from a user profile even if it's already opened - download our main report easily (1000+ users) without asking customer service - upload list of new user directly - opportunity to send reminders emails to groups - not having to switch from enrollment management to user management all the time to create and manage accounts
PROSI like that the system tells me if I am creating duplicates.
CONSTo switch a user to another group, you have to create the account in the new group and then get back to the other group to delete the account from it.
Reason for choosing uxpertise LMS
I guess the API compatibility with Horasphere and the reporting.
Reasons for switching to uxpertise LMS
It's our new HRIS and we will simply benefit from having everything in the same place with Workday LMS.
Vendor Response
Happy to know that you enjoy using uxpertise LMS :) We appreciate your feedback, and we will be bringing updates to groups management in the year to come. However, a user who already exists in the system does not have to be deleted, you can add the user to the new group by searching your list of current users in the platform. If you remove a user from a group, it won't delete it in the platform, so no worries. If you have any questions, please contact our support team. Thank you for your continued support, we are delighted to have you as a client!
Replied December 2021
Sanya
Security and Investigations, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2021
Hi
Easy to navigate in the software, lots of guides to help you understand with lots of picture of the software
CONSIf you don't use it weekly, at least, some part of the software are easy to forget
Vendor Response
Hi Sanya, Thank you for taking the time to leave your review. We are happy that you find the guides useful and the platform easy to navigate. We would love to know more about which part of the platform are easy to forget in your opinion. Please send email with your feedback to our support team.
Replied December 2021
François
Government Administration, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
True all in one business solution
uxpertise is a true all in one business solution for our institute. This LMS allows us to promote more than 60 online and in class training and manage more than 80 trainers. We have all we need to receive payments, register people or employees and promote any activities. Using uxpertise we can build tests, exams, surveys and rewards learners with badges and certificates.
CONSFew minor and temporary problems occurred while uxpertise pushed new useful features. Support is very efficient.
Vendor Response
We are glad that you appreciate your experience with uxpertise LMS and our team. We have put in place a thorough process to ensure new features are released without any bugs. Of course, if there are issues, it is our priority to quickly and efficiently fix it.
Replied December 2021
Eddy
Civic & Social Organization, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
Uxpertise reviews
Overall, I enjoy using Uxpertise LMS
PROSThe course design The registration process
CONSThe billing process The reporting features
Vendor Response
Thank you for taking the time to leave your feedback. We are happy that your overall experience with uxpertise LMS and the team is good. uxpertise LMS has several advanced reports along with a dashboard with several metrics. We also strive to provide a simple and easy billing process. Our team would like to make sure you have a great experience on all aspects of the service. We will be in touch to clarify certain features and processes.
Replied December 2021
Benoit
E-Learning, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
uxpertise - attainable knowledge
I really enjoy uxpertise to attend online courses. It's very easy to use and I can continue my classes from anywhere - I think it's a really great solutions for anyone that wants to offer its clients or employees easily accessible training. The physical classes are also interesting - it's easy to select a class that works with my schedule and that is close from me.
CONSOnce when traveling with a low wifi connection, some trainings were harder to launch than others, but I don't believe this is a flaw considering the courses are not developped by upxertise and other web services of my computer were also slow on that occasion.
Nathalie
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2021
Good Platform to use for learnings
Very good - fill its promise.
PROSIts flexibility. Its look - good branding - Its performance
CONSNot always easy to understand all the functions - but coaching is provided which is very good Cost to make slight modifications - since the platform must suit everyone
Reasons for switching to uxpertise LMS
Was looking for more versatility and to join the same groupe(ASP)
Véronique
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2021
Great Software/platform, but you always need to pay extra to get your data
I like it but I loose a lot of precious time for my analytics and daily tasks
PROSThe look The top menus How easily my customers can add to bag a training and pay for it.
CONSReports are not easy to handle (Sales or Wish List > columns missing that I would Need) Incomplete reports that require many unnecessary clicks to extract information and the Go Back function is annoying Hugelack of flexibility Same comments for Dashboards
angela
Non-Profit Organization Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
New to the world of LMS
So far, it meets our needs
PROSIt is very easy to use. and for the most part, it has the features we need.
CONSNot having the ability to book and hold virtual training sessions is a real drawback. I have to use Teams, which is not ideal, considering we purchased an LMS.
Reason for choosing uxpertise LMS
Cost.
Vendor Response
Thanks for your feedback Angela! We have exciting new features coming for 2022 which might just solve your drawbacks. Keep your eyes peeled for our announcements :) Currently, you can still use uxpertise LMS to manage virtual sessions planning, attendance, notifications, and progression. If you have any questions, don't hesitate to talk to our support team!
Replied December 2021
Anonymous
11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
So usefull
I use this program for several months and I am very satisfied. It is very convenient to use, easy to understand and allows me to save time when registering for my classes. Also, I really like the design. The user experience is constant in the software, we understand very quickly how everything works.
CONSSome courses require a lot of energy to your device, you must be certain to have a good internet connection before you start viewing the learning.
Guylaine
Government Administration, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Inscriptions en ligne et rapport
J'aime bien Uxpertise mais je n'ai malheureusement pas le temps d'approfondir toutes les fonctions, je dois me concentrer sur l'essentiel pour le moment.
PROSProduit quand même facile à utiliser, les documents et vidéos aident à se familiariser avec le logiciel
CONSPourrait-il y avoir un service de support intégré pour les utilisateurs afin qu'ils puissent avoir des références au besoin si problème technique pour se connecter aux différentes formations. De mon côté j'ai très peu de connaissance informatique donc lorsqu'il y a des problèmes avec les usagers je dois me référer au support d'Uxpertise. Également, dans la fonction rapport on devrait être capable de supprimer les colonnes et conserver cette mise en forme lorsqu'on l'envoie dans excel, présentement il faut supprimer les colonnes 2 fois lorsqu'elles ne sont pas utiles. c'est une perte de temps.
Reason for choosing uxpertise LMS
Parce que c'est ce dernier qui répondait le mieux à nos besoins, mais il n'y en avait aucun de parfait.
Reasons for switching to uxpertise LMS
Parce que ce produit ne convenait pas à tous nos besoins.
Vendor Response
Merci Guylaine pour vos commentaires! Nous prenons vos suggestions en note. Nous avons déjà plusieurs belles fonctionnalités qui s'ajouteront en 2022. Nous allons vous les communiquer au fur et à mesure. Si vous avez d'autres suggestions, n'hésitez pas à contacter notre équipe de soutien.
Replied December 2021
Barbara
Verified reviewer
Sports, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Uxpertise, nous permet de former notre équipe à travers le Canada.
J'utilise Uxpertise depuis plusieurs année et je suis satisfaite. La plateforme est simple d'utilisation autant pour les administrateurs que pour les usagés.
CONSIl pourrait être intéressant d'avoir plus de latitude pour l'inscription des participants. Par exemple, être capable de les inscrire à leur place et qu'ils modifient leurs informations de connexion par la suite.
Vendor Response
Nous travaillons forts pour assurer une expérience intuitive, et nous sommes heureux de voir que vous le pensez aussi. Concernant l'inscription, il est déjà possible d'inscrire les participants pour eux et les participants peuvent modifier les informations de leurs profils. Si vous avez des questions, n'hésitez pas de communiquer avec notre équipe de soutien.
Replied December 2021
Nadia
Philanthropy, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2021
Une plateforme pour nos formations en ligne
C'est vraiment très pratique pour offrir des formations et avoir toutes les informations et outils de formation au même endroit. La plateforme est aussi visuellement bien faite et agréable à utiliser. Le service client est extrêmement rapide également !
CONSIl est très difficile d'avoir toutes les données que nous désirons dans l'exportation de nos rapports. Nous avons dû et devons faire beaucoup de développement pour avoir toutes les informations dont nous avons besoin.
Yaëlle
Verified reviewer
Performing Arts, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Avis sur uxpertise par Club Gigus
Nous avons pu faire un virage numérique en pleine pandémie, grâce à uxpetise. Ils ont été à l'écoute et très disponibles tout au long du processus. Nous avons maintenant un outil important qui vient dynamiser le potentiel d'affaires de notre entrerprise.
PROSLa plate-forme est relativement simple à configurer, elle offre toutes les fonctionnalités dont noous avons besoin. Le service la clientèle chez uxpertise est impeccable.
CONSIl a fallu quand même une formation pour pouvoir bien naviguer dans la plateforme, quelques fonctions pourraient être améliorées, notamment au niveau visuel.
Reason for choosing uxpertise LMS
Parce que c'est une entreprise basée au Québec, et dirigée par des femmes, qui offre un produit compétitif, sur mesure, et un service à la clientèle dur à battre.
Vendor Response
Merci! Nous sommes heureux de pouvoir contribuer à votre virage numérique.
Replied July 2022
Adil
Professional Training & Coaching, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2022
Avis
Très Positive
PROSRelativement facile comparé à d'autres LMS
CONSIl y a toujours matière à faire des améliorations
Nikki
Non-Profit Organization Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Cost effective solution for small non profits
Good experience, easy to use software, friendly and prompt support.
PROSThe team at Uxpertise was very helpful in offering demos, answering questions and training staff on how to use the platform. Very responsive service
CONSIt could benefit from additional features but as a new product it is adequate.
Reason for choosing uxpertise LMS
cost and ease of implementation
Vendor Response
Thank you for the kind words Nikki! We would love to hear what features you would like to have added. Please send us an email with your requests, and we can keep them in mind as we add new features to the platform. If it is a must-have, please talk to our team about custom development options. Thank you for choosing uxpertise :)
Replied December 2021
Marilyn
E-Learning, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2019
Great for training new employees, for example
To use as administrator, it is easy and practical to manage training activities, with various elements such as certificates, documents, links and events such as classroom courses. There is accurate and detailed monitoring. It is great how all of this can be found in one product that is continuously and quickly evolving for the best user experience.
CONSIt is sometimes slow to filter tables and lists for admins. It's not much, really. I wouldn't say it ruins the overall experience.
Adriana
Mental Health Care, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Avis conseil
Globalement satisfaisant
PROSLe fait qu'ile st capable d'héberger les cours et le rendre disponible à un grand nombre d'usager. Les listes en Excel sont aussi facile à utiliser. Je n'ai pas beaucoup d'expérience pour me prononcer sur le logiciel
CONSJ'ai dû chercher au début plus longuement certaines fonctionnalités. Par exemple comment effacer complétement un utilisateur. des fois il était effacé d'une liste mais restait sur un autre. Le moteur de recherche de nom est sensible à l'accent près. Mais quand on s'habitue au logiciel, tout va bien.
Jonathan
Public Safety, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Easy to use for clients
We love our new platform. Overall it respond to our expectations.
PROSThe clients love the new software and can subscribe to new formation easily.
CONSWe had a lot of problem with new users and first connection.
Annie
Government Administration, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Great custumer service
We needed a LMS to store all of our courses, easy to use, with many features.
PROSvery easy to merge our existing products with the LMS Easy to use for our clients Excellent custumer service, very proactive
CONSMany features for the administrator: long to learn
Reason for choosing uxpertise LMS
Custumer service Features (many)
Reasons for switching to uxpertise LMS
Brio was lacking features
Vendor Response
Thank you for your kind words! We strive to make uxpertise LMS as user-friendly and intuitive as possible. We recommend the user guides and video tutorials which explain in detail all of the admin features. If you require further support, please contact us. It will be our pleasure to help. :)
Replied December 2021
Najla
Transportation/Trucking/Railroad, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
Bonne plateforme
Support technique. Options de personnalisation.
CONSCe n'est pas white label pour les comptes de base.
Vendor Response
We are delighted that you appreciate our support team and enjoy using the platform. We appreciate your feedback. The uxpertise LMS platform is whitel babel in the sense that organizations can have their own domain name, logo, colors, and customize the portal to their brand and content. We do include a small logo in the footer mentioning that it is powered by uxpertise. If you have any questions, feel free to reach out to our support team. Thank you for your continued support and being a uxpertise client.
Replied December 2021
Anik
E-Learning, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
uxpertise gives us the tools and overview needed to manage our team
We needed an application to manage the training of our team. uxpertise is user-friendly.
PROSuxpertise gives us the overview and the reporting needed to manage our team. We can manage all type of training, surveys and events.
CONSuxpertise does what we need and expect from a LMS.