Agilysys Golf

RATING:

4.0

(7)
Overview

About Agilysys Golf

Agilysys Golf is a golf course management solution that helps clubs organize tournaments, schedule matches and track tee times on a centralized platform. The personalized tournament management functionality allows staff members to create custom lesson plans, provide course comparisons and schedule match date and time according to individual preferences. Agilysys Golf's shop management module enables sales employees to manage inventory, categorize stock, configure discounts and accept payments via cash, credit cards, check or gift cards. The activity dashboard lets employees track course availability, daily weather forecasts, match history, new players and cancelled tee times, among other activities. Additionally, the tee sheet provides a built-in calendar, which le...
Agilysys Golf Dashboard

Agilysys Golf Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

3.5

Functionality

4

Most Helpful Reviews for Agilysys Golf

7 Reviews

Howard

Hospitality, 51-200 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed December 2020

Consolidating with system upgrades

Excited about the completing the installation process and having 100% functionality.

PROS

We were looking for a better management solution after not having any type of upgrade in over 10 years. The online accessibility for tee-times and prepayment were important as well as the ability to market the course better

CONS

We would like to see additional improvement to have multiple system interfaces.

Reasons for switching to Agilysys Golf

Looking for a seamless integration between POS and PMS systems.

Anonymous

501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2020

Agilysys Golf

We have moved to an all Agilysys system for our property management solutions. This has made things easier because we have one company to contact when we have issues with any of our softwares. Agilysys is very good at dealing with any problems we may encounter.

PROS

The software is accessed through a web-based interface, this makes taking care of users easy.

CONS

We had some hiccups getting the software setup to meet our users needs.

Rita

Hospitality, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed April 2021

GolfPro works but looks dated

We are looking at another system at this time. The complexity of our organization is challenging for any developer to grasp, this system was the best choice at that time.

PROS

It will perform for basic tasks pretty reliably but has some glitches that can't seem to be corrected by the support team. It is fairly easy for new users to learn simple tasks like billing for a single round of play. It allows for multiple users and has numerous reporting features.

CONS

The look of the software feels dated, not attractive to me. Our I/T team has had many issues with it interfacing with newer software programs.

Vendor Response

Hi Rita, Thank you for your comments. We are sorry to hear about your challenges with GolfPro. Are you aware that we now have a new modern, cloud-native product that replaces GolfPro? Agilysys Golf emphasizes ease of use, API integrations and powerful course and pro-shop management. I have forwarded your comments on to your Agilysys Account Representative and asked them to contact you to discuss how Agilysys Golf can address your concerns.

Replied April 2021

Nathaniel

Accounting, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

It Just Works

PROS

Website interface is nice, just as easy to get what I need from it as the previous one.

CONS

Receipts are kind of a pain sometimes, but it may not just on their end

Vendor Response

Hi Nathaniel, thank you for your feedback. We appreciate your positive comments and we will continue to work hard to ensure that our solutions meet the highest standards.

Replied December 2020

Robert

Hospitality, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Golf Software Review

PROS

interface with PMS and POS. Great demo.

CONS

time to get installed. several months..

Nichole

Gambling & Casinos, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2020

Inconsistent User Management

The application has had a lot of issues. At times it feels like we have a beta product, but the support team has been good as submitting our issues to development for resolution.

PROS

As long as everything is working as designed, user creation is fairly easy and can be done in a few steps.

CONS

Whenver we have a software update (which we have had several), the user management gets clunky. We have users set to lock out after 4 invalid login attempts, but sometimes they get locked out at the first attempt. Sometimes it seems that they didn't enter a bad password at all and they get locked out. After the most recent update, when users lock themselves out they don't show as locked out in the user config, so we have to reset their password in order for the user to unlock. This has been reported to development by their support team.

Reasons for switching to Agilysys Golf

Our management team wanted us to have our applications on one platform (hotel, golf, spa).

Vendor Response

Hi Nichole, Thank you for your feedback. Your opinions and product experience are important to us and we take them very seriously. We are sorry to read about your concerns with Agilysys Golf, and our services and product teams are reviewing your issues.

Replied December 2020

Andy

Accounting, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2020

RGuest Golf

PROS

The software integrated with our other software.

CONS

The Rain Check Liability Report has to be ran from the start of when we received the software and does not have names or Rain Check Numbers on it. Also, it locks you out often.

Vendor Response

Hi Andy, thank you for your feedback. Your opinions and product experience are important to us and we take them very seriously. We are sorry to read about your concerns with Agilysys Golf, and our services and product teams are reviewing your issues.

Replied December 2020

7 Reviews