The PULSE scheduler helps us find coverage for clients when our employees are sick or unavailable. It is very easy to navigate. You could teach yourself how to use it.

The processes are easy. The reports are very infomative! Our rep. [SENSITIVE CONTENT HIDDEN] is amazing!

Any features that we request are always implemented quickly.

We love it, we really do. There are many choices of companies who service the health club industry but, we felt the Pulse system did more than the others. We especially liked the personal training side of this program. We now can offer more choices of training to our member which has been nice.

I love how I have literally everything I need all on the same platform. The PT scheduler is amazing as well as the leads tool. Also the ease of being able to edit a members info when needed. The Leads tool allows me to enter a new lead, a point the lead, sign the lead up and schedule a PT demo with ease and no confusion.

I didn’t love the layout of the pages that held the prospects info on the screen. This has since been upgraded and is much better.

I like that I can see who is here at the club, the fact it shows who has expired or past due, and the way is shows you that a member has the same key fob on 2 accounts when they click in

I do not like the whole setting/booking appts with leads. I feel like I am constantly repeating my work and web sales has never worked properly for me when trying to activate a member

Helps streamline my day and very useful training tool for employees.

The process is very user friendly, and integration of system super easy

Have not had any thing negative about software

We hold each health club to goals each month, and with Pulse we can track referrals, appointments, text messages and phone calls. With that information we can predict how a club will perform or should perform that month. We can also see weaknesses that can cause performance to falter

The leads tool make it very easy to just the performance of each of our health clubs. Metrics is also very helpfull with seeing trends year over year and month over month.

I have been overall very happy with the Pulse system