Invoicing errors with packages and paid / unpaid records, very confusing.

I like that it has a clock in and out system along with GPS tracking that builds my clients trust by letting them know that I'm doing the job that they're paying me to do.

I am glad I started using DoTimely. It has made keeping track of my pet sitting schedule and doing invoicing so easy.

I'm a solo pet care provider that is in the beginning of my business stage and it helps me to be professional and organized at a very affordable price.

It would be great to have more integration with external calendars and ways to customize the look of the app for personal business.

Technical support is quick and easy and most answers are resolved within an hour. Very happy with all the new modifications.

I have been very happy with this software. Been using for about 2 months and it has been very easy for both me and my clients.

My clients don't think to look there because it makes them think of insurance so they skip it. The tutorial videos are hard to learn from due to no sound.

The product is great for my team and the customers.

Occasional glitch with stopping an appointment.

Reliability, ease of use for you and clients, affordable, professional.

The customer support is great and they are very quick to get back to us with answers.

Trouble with spam emails, invoice discounts. Also- being able to select multiple invoices from list to mark as paid.

We also like the reminder emails regarding pet vaccination expiry and pet birthdays, and the integrated client key inventory. All of these features are free to use as well.

ITs ease of use was great and it really helped streamline our operation.

It just streamlines everything and brings it all into the same place. Such a great experience for such a great cost.

When I found about DoTimely I couldn't believe it, it had everything that I needed for my business. It's like they read my mind and built it.

Easy to book, revise and cancel appointments. The have a good chat tool so you can easily communicate around an event and share pictures.

M so pleased with this tool. It saves me a lot of time and money, plus our clients love it.

Support is always there to help you out. Virtually just pay per invoice, amazing.

The only things that missing, for me, is dog boarding features.

The customer service is timely and the ease of use makes this my go to.

We operate and animal shelter and love that it is easily and quickly accessible on our phones as our staff our constantly on their feet and not sitting at a desk.

The interface is clean and user friendly. If something you need to do isn’t already self explanatory, the support team and videos are amazing.

Great value for the money. Unlimited clients and employees, and the only fees are for invoicing.

I love how I have all my clients information at the touch of a button.

The customer service is absolutely wonderful. I've never had to wait for very long to get a response and they work out any issues very quickly.

I had a little bit of trouble figuring out how to get started.

The customer service at ServiceBridge is amongst the best in the industry. Live people that are easily accessible to resolve issues and aid in the use of this very valuable tool.

Good service and support. Excellent overall value especially if using mobile apps.

They have the WORST customer service. They do not answer phones and assume you can figure it all.

Service bridge is easy to use and comes at a reasonable price. Custom reports, custom fields and other information is easy to add to make the software fit your process.

I've tried a lot of FSM's and can definitely say that ServiceBridge is one of the best software on the market.

The ability to see all of your services and how productive we are daily is a huge advantage. Also the communication that ServiceBridge brings between you and the customer is excellent.

How easy it is to use the system and how how adaptable to my needs is.

Horrid Program - Only use it because I am required to by my Franchisor.

So far so good, we've only been using it off 4 days now. It seems like it will be much better than our previous software, but it's difficult to tell for sure until we get through the learning curve.

We have been using SB for about a year and a half now and I want to start with the best thing about Service Bridge which is the support staff.

The best thing about the app is the live support that will help you step by step for everything.

I have been doing this for 20 years and this is the worst changeover experience by far, and I have had some bad ones.

This program has been the best integration into promoting efficiency and growth in our company. Thank you, ServiceBridge.

The office loves it because it seamlessly integrates with our CRM, saving us the hassle of printing work orders, change orders, estimates etc.

The professionalism has enabled us to focus less on being price competitive and more on a better service.

Nothing but pain and loss of income and hatred from our employees for using it.

The software is easy to use and implementation time is short. Especially if migrating from Service CEO.

The ability to manage our regular servicing and customise to each customers requirements is amazing.

As the General Manager, I am able to look directly into jobs that are being executed in real time. I am able to then make course corrections with my team to improve efficiencies within out company.

Well, the software itself is great, the people behind the software are not very helpful, they will be quick to jump at the chance to take your money but if you need something for them.

Loss of data, inconsistencies between different devices.

Great app for phones, great app for a desktop, easy to use and easy to understand.

I'm just starting out with using ServiceBridge, but it seems really user-friendly. Customer service is quick and helpful.

Excellent management tool for service companies.

It does not update in real time and issuing a refund is apparently simply an impossibility. The use of QuickBooks Online as it's accounting interface has been disastrous.

I'm very happy with my overall experience wiht the program and I find it very useful in my daily basis.

Some more robust alternatives exist in the same price ballpark.

US Dollar

DoTimely is a cloud-based appointment scheduling application designed to help pet grooming, dog walking, plumbing, HVAC and roofing professionals manage online bookings, payment processing, customer details and more on a unified platform. The application enables organizations to automatically route customer service requests to the corresponding staff member.


DoTimely allows administrators to assign service tasks to team members and notify customers about changes in schedules or services in real-time. Features of DoTimely are GPS tracking, push notifications, text messaging, reporting, communication management and more. Additionally, clients can utilize mobile applications on Android and iOS devices to request new appointments, edit profiles, view invoices and process payments, even from remote locations.


Teams can utilize the invoicing module to generate invoices, calculate prices, automatically add discounts or surcharges and email electronic invoices to clients. The platform is available to users for free and on monthly subscriptions. Support is extended via online measures.



LongDescription

Employee Management

User Management

Electronic Payments

Payment Processing

GPS Check-in/Check-out

Recurring/Subscription Billing

Real-time Scheduling

Mobile Alerts

Access Controls/Permissions

SMS Messaging

Dispatch Management

Mobile Payments

Contract/License Management

Task Scheduling

Electronic Signature

Credit Card Processing

Invoice Management

Team Calendars

Customer Accounts

Sport Coaching

Customer Database

Recurring Appointments

Job Management

Calendar Management

Key Management

Customizable Fields

Customer Portal

Scheduling

Self Service Portal

QuickBooks Integration

Mobile Access

Sales Reports

Real Time Data

Discussions/Forums

Life Coaching

Business Coaching

Address Book

Photo Management

Client Portal

Real-Time Notifications

Email Reminders

Service History

Real-Time Updates

Website Integration

Invoice Processing

Alerts/Notifications

Online Booking

Reporting & Statistics

Automated Scheduling

Real-Time Chat

Color Codes/Icons

Availability Management

Work Order Management

Calendar Sync

Job Scheduling

Billing & Invoicing

Customer Management

Discount Management

Customizable Branding

Recurring Tasks

Contact Database

Employee Scheduling

For Lawn Care

Customizable Forms

Appointment Management

Payment Collection in the Field

Job Tracking

Client Management

Staff Management

Drag & Drop

Customer History

Pet Birthday Tracking

Pet Grooming

Third-Party Integrations

Location Tracking

Appointment Scheduling

Task Management

Live Chat

Web browser (OS agnostic)

Essential: Free

Pro:  $15 first user and additional users for $10 each.

Elite: Contact for pricing

*All Prices are in USD.

Email/Help Desk

FAQs/Forum

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

DoTimely

In Person

Documentation

Field Service Management by GPS Insight is a work order management solution that helps businesses streamline operations related to scheduling, payment processing, location tracking, and more on a centralized platform. It enables staff members to maintain a central repository of customer data, such as locations, activity notes, service history, contact information and installed assets.

A built-in calendar tool lets team members schedule services and gain real-time visibility into job status. co-worker availability and overall team workload. It allows technicians to create build quotes, capture images, add notes, upload sketches, and capture electronic signatures. Additionally, employees can generate custom branded invoices and share them with customers as PDF files, shareable links, or email.

Field Service Management by GPS Insight allows businesses to manage accounting processes by integrating the platform with Quickbooks. Pricing is available on request and support is extended via live chat, FAQs, phone, email, and other online measures.


Status Tracking

Customizable Reports

Activity Tracking

File Storage

Inventory Tracking

Routing

Historical Reporting

Workflow Management

Activity Dashboard

Reminders

Estimating

Customizable Templates

Accounting Integration

Real Time Reporting

Online Time Clock

Quotes/Estimates

Maintenance Scheduling

Inventory Management

Up to 2 users with Starter plan of $49/mo

DoTimely vs Field Service Management

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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