--- title: "DeskAlerts Software Reviews, Demo & Pricing - 2026" description: "Review of DeskAlerts Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/ca/help-desk/deskalerts-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / DeskAlerts Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # DeskAlerts Review Custom quote Free trial 4 plans Wondering if DeskAlerts is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview DeskAlerts 4.3 [(14)](https://www.softwareadvice.com/push-notifications/deskalerts-profile/#reviews) Pricing Pricing available upon request ### About DeskAlerts DeskAlerts is employee notification software for organizations from 100 employees that need important messages to reach every employee: IT teams announcing outages and maintenance, HR and internal communications teams sharing news, and safety teams sending emergency alerts. Messages go out from one web console to desktop pop-ups and scrolling tickers on Windows and macOS, screensavers, wallpapers and lock screens, the DeskAlerts mobile app for iOS and Android, email, SMS, Text-to-Call, Microsoft Teams and digital signage screens. A critical alert can use a full-screen pop-up that stays on screen until the employee acknowledges it. Pre-configured emergency buttons, a panic button and color codes help teams act quickly in an incident. Surveys, quizzes, polls and RSVP alerts collect answers from employees. Reports show who received and acknowledged each message and export to CSV or Excel. Audiences sync from Active Directory or Microsoft Entra ID, and publishers can sign in with Active Directory SSO or Okta. A REST API connects DeskAlerts with other systems. DeskAlerts runs in the cloud or on-premises, in three packages – Full, Essential and Lite – with pricing on request. Support... is provided by email through the helpdesk, Monday to Friday, with a response within 2 hours; documentation and a knowledge base are available online. DeskAlerts has completed a SOC 2 Type II audit and is GDPR compliant. Wondering if DeskAlerts is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## DeskAlerts User Interface ## Popular DeskAlerts Alternatives Main Product DeskAlerts 4.3 [(14)](https://www.softwareadvice.com/push-notifications/deskalerts-profile/#reviews) Ratings Breakdown - 4.43Ease of use - 3.91Value for money - 4.73Customer support - 4.36Functionality Pricing Available upon request Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24244)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Zulip](https://www.softwareadvice.com/remote-work/zulip-profile/) 4.9 [(196)](https://www.softwareadvice.com/remote-work/zulip-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.93Value for money - 4.79Customer support - 4.64Functionality Pricing Starting at $6.67 per month Get Price Alternative Product [HulerHub](https://www.softwareadvice.com/productivity/huler-hub-profile/) 4.9 [(89)](https://www.softwareadvice.com/productivity/huler-hub-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.88Value for money - 4.91Customer support - 4.82Functionality Pricing Starting at £3.00 per month Get Price Alternative Product [ThoughtFarmer](https://www.softwareadvice.com/portal/thoughtfarmer-profile/) 4.8 [(123)](https://www.softwareadvice.com/portal/thoughtfarmer-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.77Value for money - 4.95Customer support - 4.55Functionality Pricing Starting at $6.00 per month Get Price ## DeskAlerts Pricing and Plans DeskAlerts has four plans. LITE Package for on-prem hosting, LITE Package for cloud hosting , FULL Package (cloud or on-premises hosting), and ESSENTIAL Package (cloud or on-premises hosting) are custom-priced. Free trial LITE Package for on-prem hosting Contact us for a quote per 100 users The DeskAlerts LITE Package for On-Prem Hosting provides a secure, streamlined notification system hosted on your internal servers. Ideal for businesses focused on data control and compliance, it ensures reliable employee communication within your network.… LITE Package for on-prem hosting plan includes: - Desktop Alert (Pop-up) - Rich content support - Content scheduling and recurrence - Delivery acknowledgement - Configurable message priority - Role-based access mechanism for content creators - Multi-language communication center UI - Thin client & VDI support (windows-based) - REST API - AD Synch - RSVP Alert - Templates - Multi-language message support LITE Package for cloud hosting Contact us for a quote per 100 users The DeskAlerts LITE Package for Cloud Hosting offers a secure, efficient notification system hosted on our reliable cloud infrastructure. Ideal for businesses seeking flexibility and ease of deployment, it ensures seamless communication without the need for internal server management.… LITE Package for cloud hosting plan includes: - Desktop Alert (Pop-up) - Rich content support - Content scheduling and recurrence - Delivery acknowledgement - Configurable message priority - Role-based access mechanism for content creators - Multi-language communication center UI - Thin client & VDI support (windows-based) - REST API - AD Synch - RSVP Alert - Templates - Multi-language message support FULL Package (cloud or on-premises hosting) Contact us for a quote per 100 users The DeskAlerts FULL Package includes every channel and module: desktop and full-screen pop-up alerts, emergency alerts and the panic button, scrolling tickers, corporate screensavers, wallpapers and lock screens, the mobile app, email, SMS and Text-to-Call, Microsoft Teams, digital signage, video alerts, and surveys, quizzes and polls. Available with cloud or on-premises hosting.… FULL Package (cloud or on-premises hosting) plan includes: - Desktop Alert (Pop-up) - Fullscreen pop-up alerts - Emergency alerts - Panic button - Scrolling ticker - Corporate screensaver - Corporate wallpaper - Corporate lockscreen - Mobile client app - Email module - SMS, SMPP - Text to Call - Integration with MS Teams - Digital signage - Video alerts - Survey/quiz/polls - RSVP Alert - Skin Editor - Delivery acknowledgement - Reports - Microsoft Entra ID + SSO ESSENTIAL Package (cloud or on-premises hosting) Contact us for a quote per 100 users The DeskAlerts ESSENTIAL Package covers everyday and emergency communication on employees' computers: desktop pop-up alerts, emergency alerts and the panic button, scrolling tickers, corporate screensavers, RSVP alerts, the email module, reports and Microsoft Entra ID sign-in. The mobile app, SMS, surveys and other channels are available as add-ons. Available with cloud or on-premises hosting.… ESSENTIAL Package (cloud or on-premises hosting) plan includes: - Desktop Alert (Pop-up) - RSVP Alert - Emergency alerts - Panic button - Scrolling ticker - Corporate screensaver - Email module - Delivery acknowledgement - Reports - Optional editorial approval workflow - Microsoft Entra ID + SSO - REST API - AD Synch - Thin client & VDI support (windows-based) - Templates Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does DeskAlerts pricing compare to alternatives? Explore how DeskAlerts's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | DeskAlerts4.3[(14)](https://www.softwareadvice.com/push-notifications/deskalerts-profile/reviews/) | Pricing available upon request | Available | Not available | 3.9 | | [Slack](https://www.softwareadvice.com/remote-support/slack-profile/)4.7[(24,244)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) | $8.75 /user/mo | Available | Available | 4.5 | | [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) | $29.00 /mo | Available | Available | 4.5 | | [Zulip](https://www.softwareadvice.com/remote-work/zulip-profile/)4.9[(196)](https://www.softwareadvice.com/remote-work/zulip-profile/reviews/) | $6.67 /user/mo | Not available | Available | 4.9 | | [HulerHub](https://www.softwareadvice.com/productivity/huler-hub-profile/)4.9[(89)](https://www.softwareadvice.com/productivity/huler-hub-profile/reviews/) | £3.00 /user/mo | Available | Not available | 4.9 | DeskAlerts4.3[(14)](https://www.softwareadvice.com/push-notifications/deskalerts-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 3.9 - [Slack](https://www.softwareadvice.com/remote-support/slack-profile/)4.7[(24,244)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) * * * Starting price $8.75 /user/mo Free trial Available Free version Available Value For Money 4.5 - [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) * * * Starting price $29.00 /mo Free trial Available Free version Available Value For Money 4.5 - [Zulip](https://www.softwareadvice.com/remote-work/zulip-profile/)4.9[(196)](https://www.softwareadvice.com/remote-work/zulip-profile/reviews/) * * * Starting price $6.67 /user/mo Free trial Not available Free version Available Value For Money 4.9 - [HulerHub](https://www.softwareadvice.com/productivity/huler-hub-profile/)4.9[(89)](https://www.softwareadvice.com/productivity/huler-hub-profile/reviews/) * * * Starting price £3.00 /user/mo Free trial Available Free version Not available Value For Money 4.9 ## DeskAlerts Features - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of DeskAlerts Access Controls/Permissions Active Directory Integration Activity Dashboard Administrative Access Alerts/Notifications API Audience Management & Creation Audience Targeting Audio/Video Messaging Branded Experience Campus Notifications Communication Management Confirmation Contact Management Customizable Branding Data Exporting Digital Signage Email Email Alerts Email Management Emergency Notifications Employee Engagement Engagement Tracking Event Triggered Actions File Sharing Geolocation Incident Management Mass Notifications Mobile Access Mobile Alerts Mobile Survey Multi-Channel Communication Multi-Channel Sharing Multi-Language Multi-Language Alerts Multiple Question Types Native Mobile Application Online Polling Pulse Surveys Push Notifications Quizzes Read Receipts Real-Time Analytics Real-Time Notifications Reporting/Analytics Reporting & Statistics Role-Based Permissions Scheduled Messaging Scheduling Screensaver Management Search/Filter Single Sign On SMS Messaging Survey Builder Survey/Poll Management Surveys & Feedback Templates Third-Party Integrations Two-Way Communication User Management Visual Notifications ## DeskAlerts Integrations Microsoft Teams Integration rated undefined from -1 review Okta Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review ## DeskAlerts User Reviews ## DeskAlerts customer ratings - Overall rating: 4.3/5 - Total reviews: 14 ### Rating distribution - 5 stars: 7 reviews (50%) - 4 stars: 6 reviews (43%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (7%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 3.9/5 - Customer support: 4.7/5 - Functionality: 4.4/5 --- Have you used DeskAlerts and would like to share your experience with others? ### Deskalerts for notifications - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: 1-3 years · monthly - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have multiple teams utilizing the administration portal to distribute communications. From what's going on to system outages #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Deskalerts is quite intuitive and customisable. It gets used to notify our users of system outages around the Trust. #### Cons Some of the features that we could use are an additional add-on, unfortunately with the current economy climate the more features included the better. --- ### Good tool for instant notification - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 5001-10000 employees - Product usage: 3-5 years · weekly - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered We were looking for an easy-to-use and nice looking "popup" tool with delegation capabilities and straight-forward notification push (we need a fast annoucement system). Deskalert do the job, with limited resources. You may use it avery basically or even use one of the numerous features that help you to meet your specific needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use to reach users to inform them about important information. Good layout and capabilities. Delegation is possible to allw users to use the tool for their own purposes. #### Cons Deployement of agent was had but they enhanced the auto-deploy feature (not yet used) and self branding customisation remains limited even if the message content is fully customisable. #### Vendor response Dear Olivier, we are proud to get such great feedback! Thank you very much for taking the time to describe your experience with DeskAlerts. We are happy that the software meets your requirements. We count ourselves lucky for customers like you! We appreciate you mentioning the auto-deploy feature. It took some time to develop it, but in the end, we got a lot of positive feedback from our customers. Thank you again for your opinion! Replied September 2021 --- ### This is a great business alerting system - Overall rating: 5/5 - Reviewer: John L. - Industry: Financial Services - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The support was wonderful and quick. It was tricky to install at first but the support team assisted wonderfully. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I researched top Alerting type systems for work environment. #### Cons We needed to constant updates to the client interface but that has been fixed now. --- ### Do not recommend - Overall rating: 1/5 - Reviewer: Jody W. - Industry: Hospitality - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Poor, support team tried to fix issues but never could. We requested a refund and were denied, after making our case and explaining we hadn't been able to use the product we were simply ignored. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros We didn't find anything that we liked about the software except for the demo #### Cons We spent over a month trying to get it to work and it had problem after problem, from having to have prerequisite software installed, multiple support articles that were different, no resolution on issues for example the cloud server would stall and stop sending alerts, had to request support to reboot over and over, no resolution --- ### DEskAlerts Review - Overall rating: 5/5 - Reviewer: Kumaren N. - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: 3-5 years · weekly - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. brilliant overall experience from deployment to easy use of the console and sending out alerts, updates, and surveys, made super easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of setup ease of deployment excellent functions excellent support #### Cons Creating templates could be made easier, especially with company logos etc --- ### DeskAlerts review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Telecommunications - Company size: 10000+ employees - Product usage: less than 1 year · daily - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I've used DeskAlerts to deliver IT warnings regarding planned downtime's and technical challenges. While our email platform has been having troubles, DeskAlerts allows individuals to view the notifications even if they are undergoing other technological issues. #### Cons It might be challenging to determine whether users have seen published messages. Some issues, such as the inability to stop the display are fixed swiftly by the support staff in no time, which i should give more credits to the support and developer team. --- ### Great for company-wide alerts - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 201-500 employees - Product usage: 1-3 years · weekly - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered DeskAlerts has been useful for me in sending IT messages about scheduled shutdowns or technical difficulties. This has been better than using email since our email software has been experiencing bugs, so DeskAlerts makes it so that people can see the alerts even with other technical problems. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros I liked that I did not have to rely on an email system and the variety of different options for who to send messages to. #### Cons Only thing is that the company has had trouble moving to outside alerts for those outside the company but that hasn't been within my scope. #### Vendor response Hello! Thank you for your kind words regarding DeskAlerts performance! It is great that DeskAlerts serves you as a reliable alternative for email, as this was one of the main challenges for our customers. We are proud that the software met your expectations! In the matter of sending messages to people outside the company, you probably meant those who do not have DeskAlerts installed on their devices. In that case, tools such as SMS notifications, MS Teams integration, and Digital Signage can be the best solution. All these tools are available in DeskAlerts and can be used simultaneously with tools like pop-up notifications and scrolling tickers. Replied September 2021 --- ### DeskAlert for our hospital - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: 3-5 years · weekly - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered Less calls to the help-desk - less stress for the users in case of some failure - capacity to inform people in emergency situations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The capacity to publish rapidly to all users or specific ones important messages about use of critical product like EMR Electronic Medical Record - or important general informations #### Cons Sometimes difficulties to check who have seen or not the published messages. Some bugs like unable to stop the display - but the support team correct the bugs relatively quickly. #### Vendor response Hello Bruno! Thank you for your kind words! We are very proud that you chose DeskAlerts. Our team strives to meet expectations like yours, and we're happy to hear we hit the mark for you. We appreciate your estimation of our support team's work. They do everything possible to keep our customers satisfied. DeskAlerts is improving with every update, and we are certain that for the time passed after you left your feedback, many of the technical issues you mentioned are long gone. Thanks again for the wonderful review! Replied September 2021 --- ### Works great. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Government Administration - Company size: 501-1000 employees - Product usage: 3-5 years · weekly - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Very easy to install and configure. Easy to use to send alerts. API works great to automate with scripts or security systems. #### Cons A few bugs here and there but they update often so you usually won't be dealing with them for long. #### Vendor response Hello Luc! Thank you for using DeskAlerts and for this review. It means a lot for our team to know you find the software easy to use. We appreciate your feedback regarding the software update. Replied March 2021 --- ### Intensivelly communicated - Overall rating: 5/5 - Reviewer: sergio v. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. we have become completely agile #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros different channels to use and easy to react to market changes #### Cons I really did not find any cons because this is very comprehensive solution --- Showing 1 - 10 of 14 Reviews Load More Reviews ## Other Top Recommended Survey Software [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) **4.7** (11619) Recently recommended **0** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10525) Recently recommended **0** times [Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/) **4.3** (2956) Recently recommended **0** times [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) **4.7** (2934) Recently recommended **0** times Stuck Between Options? Our experts can help you compare DeskAlerts with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice