Freshdesk vs HappyFox

The only thing I would change is the interface seems a little dated. With that its still easy to use and accessible

I think the price is right but it is a little too high if you add some features.

Reports can be a bit hard to create but customer service was always there to help.

Somewhat difficult to build if you aren't an IT or engineering kind of person, but they helped and I will have access to support as we add different features.