HappyFox vs Zoho Desk

Reports can be a bit hard to create but customer service was always there to help.

Somewhat difficult to build if you aren't an IT or engineering kind of person, but they helped and I will have access to support as we add different features.

Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.