livepro vs ConnectWise Control

livepro has 140 reviews and a rating of 4.79 / 5 vs ConnectWise Control which has 1650 reviews and a rating of 4.68 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

livepro

ConnectWise Control

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.79 / 5 (140)

4.68 / 5 (1,650)

Ease-of-Use

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

Last Review Written

October 16, 2020

January 12, 2021

Pros/Cons

Pros
Love the ease of use of the system. The tile option is something that adds great value. Love the product
I really enjoy the ease of use of the system and it is very quick in displaying results. The formatting is also great ensuring it is easy to read the information.

Cons
Setting up scopes and roles can at times be a little difficult; however Livepro are in the process of updating this function to allow set up of roles and scopes to be a bit more user friendly.
There are some features that I think it would be nice to have, but with the constant upgrades and enhancements they make I'm sure it won't take too long to get all the improvements I wish for.

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Pros
Easy to use and very easy to navigate when looking for screens
Easy to install and manage. I enjoy all of the options available though I dont use many of them. Lauching and connecting is fast.

Cons
The web interface is great, but the mobile app could use some work.
Customization/branding is a little tedious, but still achievable.

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Pricing

Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

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Pricing Guide

2020 Help Desk Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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