MyHub vs Zoho Desk

MyHub has 26 reviews and a rating of 4.77 / 5 vs Zoho Desk which has 1633 reviews and a rating of 4.50 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.77 / 5 (26)

4.50 / 5 (1,633)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

July 1, 2020

January 20, 2021

Pros/Cons

  • Pros

  • Excellent, Intuitive, easy to use, a great product

  • We love the ability to constantly customize our pages. We want our employees to fully engage with our Intranet, and the constant changing of pages keeps them interested.

  • Cons

  • Calendar and new modules are a little less flexible. We are waiting patiently for the org-chart layout.

  • Some of the page layouts seem a little difficult to work with.

  • Pros

  • It's really easy to use and with a great price.

  • This software is very easy to use. The new format released looks nice and handles our support needs in a very seamless manner.

  • Cons

  • Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

  • With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Pricing Guide

2020 Help Desk Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux