MyHub vs Zoho Desk

MyHub has 26 reviews and a rating of 4.77 / 5 vs Zoho Desk which has 1633 reviews and a rating of 4.50 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

MyHub

Zoho Desk

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.77 / 5 (26)

4.50 / 5 (1,633)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

Last Review Written

July 1, 2020

January 20, 2021

Pros/Cons

Pros
Excellent, Intuitive, easy to use, a great product
We love the ability to constantly customize our pages. We want our employees to fully engage with our Intranet, and the constant changing of pages keeps them interested.

Cons
Calendar and new modules are a little less flexible. We are waiting patiently for the org-chart layout.
Some of the page layouts seem a little difficult to work with.

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Pros
It's really easy to use and with a great price.
This software is very easy to use. The new format released looks nice and handles our support needs in a very seamless manner.

Cons
Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.
With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.

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Pricing

Pricing Range

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Pricing Guide

2020 Help Desk Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
Unexpected costs
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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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