Sortly

RATING:

4.6

(470)

About Sortly

Sortly Pro is a cloud-based inventory management solution that caters to small and midsize businesses across various industries. Key features include activity tracking, location tracking, inventory management, barcoding and audit trails. Sortly Pro enables users to add notes or tags to items, which helps them to search and track items by quantity, price or product information. Users can highlight photos to pinpoint a specific object and back up their data and resources. The solution also allows users to print customizable QR labels for items and scan UPC, ISBN and EAN barcodes to search for specific items. Additionally, users can send reminders for loaned items, return dates or warranty expirations and import CSV files. Mobile applications for iOS and Android ...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Sortly Pricing

Free plan $0/month Advanced plan $29/month Ultra plan $59/month Enterprise plan - Get a quote

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Available

Sortly Pro multiple items
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Sortly Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Sortly

1 - 5 of 454 Reviews

Mark

Automotive, 51 - 200 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2024

Sortly Review: Intuitive, Easy, & Great to Use

User Profile

Sam

Verified reviewer

Health, Wellness and Fitness, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Sortly was so easy to implement

Love Sortly. Use it every week sometimes every day, and it has been a great addition to our bag of tools at our company.

PROS

The staff position at our office that was responsible for this information has been replaced a handful of times while I have been in this office. The guy there when I was first hired bought a competitors software. I setup the local server for him, connected his iPad to it, and my phone. But before we could use it, I told him that he was going to have to configure it, and determine how he wanted to manage the inventory. It wasn't until 3 people later that Sortly was purchased and put to use the same day that we actually had an inventory up and running.

CONS

I use a Samsung Galaxy Fold 3. Previously a Samsung Galaxy Note 9. The support team worked with me on the Note 9 due to a text size issue and the issue was mostly solved; however, I have yet to report that the problem is quite prominent in the Fold 3 and so they still have some work to do with their Text Flow/layout. At least on the Android side, but I don't know how much that would be their fault so much as it is the problem with Android allowing such a wide variety of configurations that every company wants to put their own spin on that I'm sure it can be a daunting task for them to address.

Reasons for switching to Sortly

Never could make it work for us.

Vendor Response

Hey Sam, We truly appreciate the time you took to review Sortly and provide your feedback! Happy to hear that the app is valuable to your team. Please email support@sortly.com so we can look into the Fold 3 concern for you.

Replied June 2023

Eddie

Cosmetics, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed January 2024

Great for Small Companies

My team and I love sortly because of how easy and quick it is to use on our Ipads/Iphones. For a small company, you should not even consider another option... I did the research so you don't have to.

PROS

Cost, Functionality, and Ease of use are the top reasons we selected sortly. It was easy to implement and quick for anyone to learn without much training.

CONS

I think we were grandfathered into a plan and then had to upgrade to use features I believe were available in the original plan and then taken away and moved into a different plan. Don't quote me on this...... this happened a while ago.

Reasons for switching to Sortly

They did not have a mobile app at the time... and they were expensive for what we needed them for.

Vendor Response

Thanks for sharing your feedback on Sortly! We're glad to be part of your organizational journey. I understand how important it is to feel valued as a customer, and I'll make sure your feedback reaches the right people in our Leadership team for further review.

Replied February 2024

Brianna

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2021

Absolutely no customer service

PROS

Pictures. Would be relatively easy to use with Pugh all the glitches

CONS

Have had nothing but problems with this program. It is very simple programming errors that they seem not to care about or address at all. Every time we have had issues, we try to call, but there is no number they just make you email. However I receive a response saying they will get back to us and then never respond from there. We are basically just communicating with a computer system with no human interaction. Problems we have: (1) website doesn’t communicate with app and is severely delayed. (2) Items don’t update when you edit them. For instance, I change a quantity on an item, press save, and it doesn’t update. Have to do that about ten times or more for it to register. Causes major problems. (3) when you move like items back into a folder, they don’t merge. So if you have 2 of the same item, move one over to a stage, and then move it back, it duplicates the item instead of merging back with the original. OVERALL LOTS OF PROBLEM AND ABSOLUTELY NO HELP ON BEHALF OF SORTLY. IF YOU ARE LOOKING FOR A BASIC INVENTORY SYSTEM WITH LOTS OF GLITCHES, THIS IS FOR YOU!

Kathleen

Sporting Goods, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2024

Great Addition!

We started with Sortly as a trial to see if it could easily and accurately track our inventory and also give us added features like visuals of the items and the option of generating a variety of reports. We did take our time with the transition to make sure we were comfortable with the new system. We worked on building our inventory in Sortly simultaneously while running our old system. We used the bulk import feature to add most of our inventory which was a plus. Overall the transition has been easy and is much better than what we were using. It is faster, accurate and user friendly. The search feature is excellent and the ability to easily generate a variety of reports is also extremely helpful. Overall I am very happy with Sortly!

PROS

The ability to search for a product multiple ways and upload pictures of the product. I also like being able to print a variety of reports and always seeing the total value of our inventory at a glance.

CONS

Not being able to list items in size order. There is also a lag time when updating quantities and adding photos.

Reasons for switching to Sortly

We wanted an easier and faster way to search our inventory and give us accurate monthly reports quickly.